Crossroads (Perth & Kinross) Reviews (12)
Over all time Crossroads (Perth & Kinross) has 12 reviews.
Review from P G (Partner of Client) published on 22 April 2022
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Prompt attendance of all carers. All entertain my partner and encourage him in physical activities. Because of the varied natures of carers and their varied interests, they help to stimulate my partner's memories and recollections.
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Treated with Dignity
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Review from Niamh G (Client) published on 20 April 2022
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Crossroads help me on my day to day life, giving my family a break and allowing me to attend appointments and do the things I like. My carers are friendly and I appreciate everything they do for me.
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Review from Joyce P (Wife of Client) published on 19 April 2022
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have regular time for myself one the afternoon and evening per week when I have been able to go out and relax with peace of mind.
Yesterday I was able to attend a very close friend's funeral a distance away because Crossroads provided cover for me. I am so grateful for this and for all the help from
Yesterday I was able to attend a very close friend's funeral a distance away because Crossroads provided cover for me. I am so grateful for this and for all the help from
all staff.
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Review from Patricia B (Client) assisted by family/friend published on 28 March 2022
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My caring experience has added a whole new lease of life to my world, all down to the service with dignity that has been provided. The staff and managers cannot do enough to help with a standard of care that is second to none, coming up with solutions and activity ideas to enhance my life. Always on
time and cheerful, listening to me to do things that brighten my day and my world.
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Review from Cameron C (Husband of Client) published on 28 March 2022
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
An excellent service providing support with flexibility and advice when asked. Management very good and staff all with a pleasant manner.
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Review from Marjorie B (Wife of Client) published on 25 March 2022
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have always found care provided most helpful. Carers are always willing to follow reasonable requests. Care providers usually do their best to work to plan in spite of occasional staff shortages.
Overall, I am very grateful for the service we received. I find I need the help they provide, especially
Overall, I am very grateful for the service we received. I find I need the help they provide, especially
now that my husband's dementia is progressing. It is helping me to care for him at home as long as I possibly can.
Thank you.
Thank you.
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Value for Money
Review from F G (Daughter of Client) published on 25 March 2022
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been one of Crossroad Perth's clients for 4 1/2 years. During that time she has always received excellent care, both 'personal care' and 'social care'. Both she and I are treated with respect and courtesy and she enjoys the time she spends with her team of ladies, who are regular, punctual
and well-acquainted with her needs. The management/office staff work diligently too, ensuring that both their staff and clients benefit from a smooth-running operation.
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Review from Margaret U (Wife of Client) published on 25 March 2022
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I value the advice of Crossroads because I am confident that when I am out and about my husband is being cared for in a professional and caring way. This enables me to relax in my time of respite.
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Review from Brian C (Husband of Client) published on 24 March 2022
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I could not praise this service highly enough! The various sitters are always prompt, cheerful, respectful and fun for my wife to be with. I appreciate the respite enormously. Everything I've said about the sitters applies equally to the management. Well done and please keep it up!
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Review from Heather R (Client) assisted by family/friend published on 15 March 2022
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service provided by Crossroads has been a blessing, I have found the staff to be kind, friendly and efficient. The service has allowed me to remain in my own home while encouraging me to do as much as I can for myself.
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Review from Ruth H (Wife of Client) published on 25 February 2022
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Service provided is excellent, carers are punctual and polite and care for my husband with compassion and sensitivity and in most cases with good attention to changes, pressure points etc. The same applies to medication and to recording of issues.
From the carer's point of view, the management try
From the carer's point of view, the management try
very hard to comply with any requests I may make and rotas are received regularly. Carers never let us down, even in heavy snowfall.
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Review from George M (Husband of Client) published on 25 February 2022
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very good service to my wife.
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