Aster Care Ltd

Its been good with what I have been provided. Im able to do more things with them I can do shopping on my own etc it's also nice to have company. They have been very friendly and I feel alot less intimidated when having social interactions.

New experience, but excellent, did not know if I would like it, but was pleasantly surprised. For 3 hours gave my husband a well earned break, which was needed. Would consider using again.

After Care have been sitting with my mum for about 1 year and 6 months for 6 hours a week. I have found all the ladies good time keepers and are very good with my mum, playing scrabble, colouring, nail polishing and singing. Mum is always very happy when the ladies have been. A very good service. Thank you.

An excellent provider for my son who is autistic with a learning disability, they are professional and friendly. They met my son's needs in house and out in the community. He went shopping and on local transport, he always returned happy and that's an indicator, he's had a good time. I cannot thank them enough. I would recommend them without hesitation. Totally reliable and were flexible when I had a hospital/doctor appointments. So refreshing as the previous company regularly let my son down last minute. Aster Care do regular training and invest in their staff. And it shows, from management to the people who came to support my son, they were happy, kind, knowledgeable, reliable, respectful and treated him with dignity, the communication was excellent too. During a particular difficult time with my health, they took some of the load so I could recover from my treatment without having to worry about my son, I knew he was okay. Our experience was so positive.

Mother has been attended by sitters since July 2024. The attention received has been completely satisfactory from the three ladies who have attended. As the daughter of the client, I can not express enough thanks for the assistance received from management and other members of staff. The company is always approachable and very helpful in all situations. The entire family would like to thank Aster Care for the extreme kindness shown.

I have benefited from the service from Aster Care for a few months now and have found them to be extremely friendly and helpful, also they have gone above and beyond to find the right match of carer for my mum as she has some little difficulties communicating. It's been a great experience so far.

Thank you.

We were very happy with the carer you sent us. He was very kind, very willing and very helpful. I felt very happy leaving my husband in his care.

My husband was a service user with Aster for nine years, his condition was complex but was looked after so well and treated him with utmost respect right up until his death in 2022. I found myself needing care, there was only one company for me. I was so lucky to get my wish, all my carries look after and treat me so well. They also go above and beyond the call of duty, the management are so kind and friendly and also keep me updated on any changes. 10 out of 10 from me.

Since having sitting experience, it's been brilliant; been able to leave Mum in care knowing she is safe, looked after and happy. All the staff are caring and any problems, just a phone call away any time of day. Thank you so much, very happy.

I'm very happy with the support I'm receiving from Aster and would definitely recommend the company to others.

Very attentive and friendly person. Showed interest in many subjects and was not demanding. Would be happy to see her again.

Aster Care supported my wife for just over a year. My wife had dementia, epilepsy and leukaemia. Aster Care provided car and support twice a week with waking nights. This enabled me to catch up on some much-needed rest and sleep. I can't thank Aster Care and their staff enough, they helped me to keep my wife at home so that I could still care for her. All the carers were kind and caring, nothing was too much trouble. Although the carers were here to care for my wife they supported me too. The office team are professional and supportive, they make sure the carers were matched to my wife's needs, they always managed to arrange extra care if I needed it. I would highly recommend Aster Care to anyone looking for care and support for their loved ones. Thank you.

I have been with Aster Care, for 8 years now, I went from no care to 24hr care after spending 6 months in hospital, I did not know what to expect, this was all very new to me and of course my wife, it has always been just us 2. I first met Aster Care in hospital to view my care plan and to meet me and my wife, telling us what they do, as I was complex care, all went very well, then I was introduced to some of the carers who were going to look after me 24/7, then they all had to be trained for my needs, which went really well, my first reaction was now you have practiced who is going to be the first one to do it on me, as it’s completely different from training on a model, which they all did, I am glad I have done this because I had to be confident in them because my life was in their hands. First night home after 6 months in hospital very nervous, but it could not have gone any better, one of my wishes was for all my carers to be like one big family, which is how it’s turned out.

A friend recommended Aster Care to me when I was becoming anxious about care for me after I was discharged from hospital following a serious operation. I was impressed from the very start when senior managers visited me at home to assess my needs. They were very thorough and understanding and showed great flexibility in fitting their programme to my constantly changing timetable (my operation was postponed twice and I was in hospital longer than expected). I required overnight waking care in case I had any emergency at home when I was usually on my own. I spoke to them at some length each day and was happy to entrust myself to them. In the event, I did not have to use their service except for a cup of tea before they left at 07.30 but the reassurance they provided was sufficient. This is why I rate them highly for value for money.

After spending 6 months in the hospital, it was decided by the NHS that my husband should be placed in a nursing home, which I disagreed with. After a couple of meetings at the hospital, I was introduced to Aster Care, with a view of them taking over my husband's care at home. I was supported very well by Aster Care's management a team and achieved my goal of my husband coming home. There have been good and bad days since he has been home, but the staff cope with his complex demands very professionally. I was unaware that there were care providers that provide 24/7 care but I am so glad that I was eventually told about Aster Care and have never looked back with the care and support we both receive from the team we have working with us.