Ladyfield Villas, Flat 2B, Glencaple Road, Dumfries DG1 4TG
Group : Community Integrated Care (CIC)
Person in charge: Grant Maxwell (Manager)
Type of Service: Home Care Agency (Voluntary / Not for Profit Owned Owned)
Registered Charity Number: SC039671
Provides Carers directly to the general public: Yes
Care Offered: Domestic Services / Home Help • Learning Disability • Mental Health Condition • Physical Disability • Sensory Impairment
Latest Care Inspectorate* Report on Community Integrated Care - Dumfries & Galloway: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
Community Integrated Care - Dumfries & Galloway has a Review Score of 8 (8.000)
The Review Score of 8 (maximum of 10) for Community Integrated Care - Dumfries & Galloway is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Community Integrated Care - Dumfries & Galloway in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Community Integrated Care - Dumfries & Galloway is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3 Points relating to the number of positive Reviews for Community Integrated Care - Dumfries & Galloway is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Robert (Client) on Wednesday 11 October 2017. Relates to September 2017.
I have been living at Ladyfield Villas now for 10 years and also get supported by Community Integrated Care Dumfries. The staff and management are so friendly and easy to get on with, they made me feel so welcome when I first came to my flat. I won't mention other care companies but they could take a leaf out of Community Integrated Care's book. I would recommend Community Integrated Care as a company to anyone.
How likely would you be to recommend Community Integrated Care - Dumfries & Galloway? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
There are no awards/recognitions posted yet for Community Integrated Care - Dumfries & Galloway