Ginger Homecare Ltd

Unit 7, Clifton Parade, Bristol Avenue, Farington, Leyland PR25 4YU

Ginger Homecare Ltd offers a versatile range of home care services, experienced in aid for older people, helping adults with a disability and also skilled in providing end-of-life care. The service is based on a blend of friendliness and professionalism, designed to understand the needs of the individual and meet recognised standards. Ginger Homecare has built up a strong community reputation and caregivers regularly assess the needs of each client.

Owner : Ginger Homecare Ltd

Person in charge: Christine Elizabeth Halton (Manager)

Type of Service: Home Care Agency (Privately Owned)

Number of Carers: 60

Services Offered: 24 Hour Care • Adult Care (18+) • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered: Call in Service • Cleaning Service • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • Hospital Discharge • Learning Disability • Mental Health Condition • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service

Latest Care Quality Commission* Report on Ginger Homecare Ltd: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.2 (maximum of 10) for Ginger Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Ginger Homecare Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.667 for Ginger Homecare Ltd is calculated as follows: ( (39 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 54 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 4.5 Points relating to the number of positive Reviews for Ginger Homecare Ltd is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 + 0.5 + 0.5 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.2 Ginger Homecare Ltd has a Review Score of 9.2 (9.167) from 9 Reviews

Average Ratings

  • Excellent
    6
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ginger Homecare Ltd?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ginger Homecare Ltd

  • Client / Service User
    4
  • Daughter of Client/Service User
    3
  • Friend of Client/Service User
    1
  • Husband of Client/Service User
    1

I use Ginger Homecare Ltd once a week and the member of staff is excellent. She always makes sure we feel special and leaves my house immaculate. I know that if I needed extra care I would be treated as such.

How likely would you be to recommend Ginger Homecare Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   4.7 out of 5

The care my dad has is fantastic. He has a very attentive carer who he likes and is extremely good at her job. I feel so much better knowing that she visits him 3 times a day and that he is in very good hands with someone he is comfortable with. She is a great support to both my dad and us as a family.

How likely would you be to recommend Ginger Homecare Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

On time and courteous. All Good.

How likely would you be to recommend Ginger Homecare Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   4.8 out of 5

Ginger Homecare Ltd have been very helpful from first calling to arrange care for my dad to the care he has had in his home. His carer has been very good at putting my dad at ease and he really classes her as "A1" in his words. She goes above and beyond in taking care of my dad cooking, cleaning, personal care and even picking up shopping. She also keeps me informed of anything I may need to know. The office staff are very accommodating.

How likely would you be to recommend Ginger Homecare Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

All carers cheerful and caring.
I am happy to have Ginger Care's visits and assistance to enable me to stay independent in my own home.

How likely would you be to recommend Ginger Homecare Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   4.2 out of 5

Good service. Always turn up on time. Very helpful.

How likely would you be to recommend Ginger Homecare Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   4.3 out of 5

Very good company. I've been a service user of Ginger Home Care Ltd for eleven years now with little problems. Carers most of the time turn up at the allotted time sometimes the carers haven't turned up at all, but they've rung to say sorry, but that is few and far between. Overall I'm very very pleased with Ginger Home Care, the carers are very friendly and I've got no problems with most of the carers.

How likely would you be to recommend Ginger Homecare Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   4.7 out of 5

Very prompt delivery and very much appreciated. I've been in pain for a long time it's good to know people to do things for me. Love them all they help me keep grounded.

How likely would you be to recommend Ginger Homecare Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   4.3 out of 5

Staff are highly trained always arrive on time and are very helpful and cheerful.

How likely would you be to recommend Ginger Homecare Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

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