Aldersyde, 9 Routine Row, Pittenweem, Anstruther KY10 2PZ
Owner : Handy Services
Person in charge: Heather Muir (Owner/Manager)
Type of Service: Home Care Agency (Privately Owned)
Services Offered: Adult Care (18+) • Personal Care (on a contracted hours basis)
Care Offered: Elderly Care • Physical Disability
Latest Care Inspectorate* Report on Handy Services: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
The Review Score of 8 (maximum of 10) for Handy Services is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Handy Services in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Handy Services is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3 Points relating to the number of positive Reviews for Handy Services is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Handy Services has a Review Score of 8 (8.000) from 1 Reviews
Review submitted from a Website Submission by Emmie K (Granddaughter of Client) on Tuesday 12 September 2017. Relates to September 2017.
They are doing a fantastic job looking after my gran. Would recommend them. They treat granny very well and make sure she's very well looked after.
How likely would you be to recommend Handy Services? Extremely Likely