Homecarers - Liverpool has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Homecarers - Liverpool has 13 reviews.
Thank you for taking the time to leave this fantastic review. We are incredibly pleased to hear that you are happy with the care provided for your father.Kind regards,Homecarers Liverpool
My mum was really upset when her care was removed and was so sad she couldn't say goodbye
I would recommend home carers the standard of care is amazing.
Thank you for taking the time to leave this fantastic review - we are pleased to hear that both you and your mum were happy with the care provided when she was discharged from hospital. Kind regards, Homecarers Care Services
Thank you so much for taking some time to provide a review for HCL. We are pleased to hear that you are more than happy with the service provided by our excellent carers, with dignity and care. Many thanks, Homecarers Liverpool.
Thank you so much for taking some time to provide a review for HCL. We are happy to hear that you are happy with the service provided by our excellent care team and support from our office team, we always strive for excellence and professionalism, so we are glad we could provide this for yourself and your mother. We will share this feedback with the team. Many thanks, Homecarers Liverpool
Thank you for leaving this lovely feedback. It is great to hear about the great work our carers do. We will be sure to pass on this feedback.
Best wishes.
Thank you for this lovely review. We are very happy to hear about the support provided by our carers to your mother and her family.
Best wishes.
Thank you so much for taking the time to leave such a lovely and thoughtful review. Homecarers - Liverpool are very happy to hear that one of our carers has gone above and beyond for your Grandfather and he has been well cared for and looked after. We will feed this back to our teams.
Best wishes to both you and your Grandfather.
Thank you for your positive review. It is always great to hear feedback that you felt welcomed into our company. Hopefully see you again soon! Take care.
Thank you for your valued feedback, it is much appreciated by HCL.
It is great to hear our frontline colleagues are delivering a high level of service, we will ensure we provide this feedback to the team.
Unfortunately, our rapid response team do work across north or south areas and therefore will have calls in different locations. However, we do try to coordinate the runs to prevent too much travel.
In addition, due to the nature of different contracts, this can mean that packages on the same street will not receive the same carers as different clients have different needs. This is reflected through the contract in which they are referred to us. I hope this helps.
We will look into your query further and investigate where improvements can be made. If you require anything further and would like to receive more detailed feedback regarding your care received, please feel free to contact the office via phone or through our quality assurance mailbox: qualityassurance@home-carers.co.uk.
Thank you so much for your positive feedback. It is lovely to hear about the great work our care workers are doing in the field.
We will be sure to pass this on to our staff. Wishing you and your mother all the best.
The Review Score of 9.3 (9.250) out of 10 for Homecarers - Liverpool is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Homecarers - Liverpool is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25Rebecca Ward is the Business Manager here at our Liverpool branch, managing the day-to-day operations of the branch.
Ann-Marie Myatt is the Registered Manager here at our Liverpool branch, overseeing all aspects of the business.
Michaela Hindley is one of two Deputy Managers at our Liverpool branch, managing care enquiries and the team responsibilities, reporting back to the Registered Manager.
Lauren Gorst is one of two Deputy Managers at our Liverpool branch, managing care enquiries and the team responsibilities, reporting back to the Registered Manager.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Homecarers - Liverpool to verify any information. View our terms and conditions. Homecarers - Liverpool has an Enhanced Service - more info.