HOPE Superjobs Ltd operates as a domiciliary care agency that is multi-cultural and available to provide care services at a moment’s notice. The agency prides itself on its top-quality service, highly-qualified staff and its 24-hour dial-in service. HOPE Superjobs is a specialist care provider working with vulnerable adults and children with multiple disabilities and complex healthcare needs.
Carers provide supervisory visits at contact centres in Ilford, Elm Park and Newham.
HOPE accepts referrals from councils, private individuals and other agencies. Supervisors are qualified and experienced in working with children and families. Centres are child-friendly, equipped with a variety of games, toys and books for children of all ages. It is a child-centred environment that puts the needs of the children first. They have full and part-time work available, with a choice of shifts in the day, night and weekends.
You choose when you work. They are one of the largest care service providers in East London with a number of ongoing openings for the position of Care Worker/ Carer/ Support Work /Healthcare assistant. You provide support to individuals and their families who need help, both emotionally and practically, so they can live a happy, independent life. Competitive hourly rates and weekly pay apply.
The company is looking to recruit care workers (domiciliary workers) with all the right values to be ultimately responsible for the development of their expanding care service business in Essex, covering Redbridge, Newham, Barking and Dagenham, and Waltham Forest.
They offer full training, no experience needed, flexible hours, career development and the opportunity to study for your NVQ and annual leave depending on working hours - pro rata basis. To apply please walk into their head office (Monday-Friday) from 9:00 am-5:30 pm. They are located opposite Ilford station.
Review from Ravinder J (Client) published on 26 August 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
The Hope Centre in Ilford, Essex has without a doubt been very important to helping our family spend time with each other in a safe, clean and professional environment. The Hope Centre has been improving by employing more staff, purchasing new equipment and increasing availability. The communication
by email, phone and text before I had even attended a session, has been outstanding. For 2 years, I have always been able to get in contact with staff on the same day. The staff are friendly, honest and most importantly, are trustworthy. The staff are very professional and have provided detailed, fair, accurate reports. The support, understanding and availability has been first class. I would recommend the Hope centre very highly to both mothers and fathers. Free car parking in a busy area with a concierge service has been very helpful. This review is based on 2 years of experience with the Hope Centre as a client. I would recommend them very highly.
Reply from Munish Chander, Chief Knowledge Officer at HOPE Superjobs Ltd
Thank you for your kind words. We would love to continue providing great service to people like you. Thanks again.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Mohsin A (Father of Client) published on 26 August 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
I can honestly say this place is perfect for my little one. As soon as we walked in we felt welcomed. Place was clean and spotless. Lots of activities for the little ones and the location is well situated in the town centre. I would highly recommend this place to others.
Reply from Munish Chander, Chief Knowledge Officer at HOPE Superjobs Ltd
Thanks for the awesome review Mohsin. We work hard to meet expectations like yours, and we are happy to hear that our center was the perfect place for you and your children. Once again, thank you for…read more
Review from Mariah Z (Client) published on 26 August 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
I recently came to Hope for a contact for a family member and thought I’d write a review on my experience there. The staff were very friendly and greeted me as soon as I walked in I felt very welcomed. The Information provided by the staff were very professional my whole time being there was very peaceful
and the kids loved it. The staff member who was working with us, was very nice and friendly. The place is nice and clean and most importantly to me, was it was very child friendly. Will definitely recommend Hope. Thank you for helping me.
Reply from Munish Chander, Chief Knowledge Officer at HOPE Superjobs Ltd
Thanks for the awesome review. We work hard to meet expectations like yours, and we are happy to hear that our center was the perfect place for you and your children. Once again, thank you for telling…read more
Review from Beata R (Mother of Client) published on 14 August 2020
Submitted via Website • Report
Overall Experience1.0 out of 5
Place very dirty, carers often late with the child, so contact often reduces to a few minutes. Parents have to follow the rules, regardless of how they and the child traumatised by La/SS, other people not necessary. Can produce a difficult situation, interrupt, comment, disturb. There are lots of allegations
made in the contact notes, judgment without understanding. Is some sympathy, but that is not good enough.
If a child complains about mistreatment in the care home non-one takes the step to investigate, protect the child despite SW present.
That's not the place to have quality contact with the child, place designed for baby's and toddlers, not 17 years old. Under tight control of parents and children, where is no reason for that apart served Guardians, SW narrative?
Reply from Munish Chander, Chief Knowledge Officer at HOPE Superjobs Ltd
Many thanks for your feedback. Your feedback is very important to us as it helps us to ensure that our services are constantly improved and evolve, whilst identifying opportunities to assist our…read more
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
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Ticks and crosses
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There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about HOPE Superjobs Ltd
What Type of Services does HOPE Superjobs Ltd offer?
HOPE Superjobs Ltd offers Home Care.
How many Carers does HOPE Superjobs Ltd employ?
HOPE Superjobs Ltd employs 250 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact HOPE Superjobs Ltd to verify any information. View our terms and conditions. HOPE Superjobs Ltd has an Enhanced Service - more info.