HOPE Superjobs Ltd operates as a domiciliary care agency that is multi-cultural and available to provide care services at a moment’s notice. The agency prides itself on its top-quality service, highly-qualified staff and its 24-hour dial-in service. HOPE Superjobs is a specialist care provider working with vulnerable adults and children with multiple disabilities and complex healthcare needs.
HOPE accepts referrals from councils, private individuals and other agencies. Carers and Supervisors...
HOPE Superjobs Ltd operates as a domiciliary care agency that is multi-cultural and available to provide care services at a moment’s notice. The agency prides itself on its top-quality service, highly-qualified staff and its 24-hour dial-in service. HOPE Superjobs is a specialist care provider working with vulnerable adults and children with multiple disabilities and complex healthcare needs.
HOPE accepts referrals from councils, private individuals and other agencies. Carers and Supervisors are qualified and experienced in working with children and families. HOPE's Family Centres are child-friendly, equipped with a variety of games, toys and books for children of all ages. It is a child-centred environment that puts the needs of the children first. They have full and part-time work available, with a choice of shifts in the day, night and weekends.
You choose when you work. They are one of the largest care service providers in East London with a number of ongoing openings for the position of Care Worker/ Carer/ Support Work /Healthcare assistant/contact Supervisor. You provide support to individuals and their families who need help, both emotionally and practically, so they can live a happy, independent life. Competitive hourly rates and weekly pay apply.
The company is looking to recruit care workers (domiciliary workers) with all the right values to be ultimately responsible for the development of their expanding care service business in Essex, covering Redbridge, Newham, Barking and Dagenham, and Waltham Forest.
They offer full training, no experience needed, flexible hours, career development and the opportunity to study for your NVQ and annual leave depending on working hours - pro rata basis. To apply please walk into their head office (Monday-Friday) from 9:00 am-5:30 pm. They are located opposite Ilford station.
Care Provided by HOPE Superjobs Ltd
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£22 - £28
Contact HOPE Superjobs Ltd to get a personalised quote:
The price(s) shown are provided by the agency. Contact HOPE Superjobs Ltd for full pricing details and T&Cs.
Review from Ravinder J (Client / Service User) published on 26 August 2020 Submitted via Website•
Overall Experience
The Hope Centre in Ilford, Essex has without a doubt been very important to helping our family spend time with each other in a safe, clean and professional environment. The Hope Centre has been improving by employing more staff, purchasing new equipment and increasing availability. The...
The Hope Centre in Ilford, Essex has without a doubt been very important to helping our family spend time with each other in a safe, clean and professional environment. The Hope Centre has been improving by employing more staff, purchasing new equipment and increasing availability. The communication by email, phone and text before I had even attended a session, has been outstanding. For 2 years, I have always been able to get in contact with staff on the same day. The staff are friendly, honest and most importantly, are trustworthy. The staff are very professional and have provided detailed, fair, accurate reports. The support, understanding and availability has been first class. I would recommend the Hope centre very highly to both mothers and fathers. Free car parking in a busy area with a concierge service has been very helpful. This review is based on 2 years of experience with the Hope Centre as a client. I would recommend them very highly.
↩Reply from Munish Chander, Chief Knowledge Officer at HOPE Superjobs Ltd
Thank you for your kind words. We would love to continue providing great service to people like you. Thanks again.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Mohsin A (Father of Client) published on 26 August 2020 Submitted via Website•
Overall Experience
I can honestly say this place is perfect for my little one. As soon as we walked in we felt welcomed. Place was clean and spotless. Lots of activities for the little ones and the location is well situated in the town centre. I would highly recommend this place to others.
I can honestly say this place is perfect for my little one. As soon as we walked in we felt welcomed. Place was clean and spotless. Lots of activities for the little ones and the location is well situated in the town centre. I would highly recommend this place to others.
↩Reply from Munish Chander, Chief Knowledge Officer at HOPE Superjobs Ltd
Thanks for the awesome review Mohsin. We work hard to meet expectations like yours, and we are happy to hear that our center was the perfect place for you and your children. Once again, thank you for telling us about your experience.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Mariah Z (Client / Service User) published on 26 August 2020 Submitted via Website•
Overall Experience
I recently came to Hope for a contact for a family member and thought I’d write a review on my experience there. The staff were very friendly and greeted me as soon as I walked in I felt very welcomed. The Information provided by the staff were very professional my whole time being there was very...
I recently came to Hope for a contact for a family member and thought I’d write a review on my experience there. The staff were very friendly and greeted me as soon as I walked in I felt very welcomed. The Information provided by the staff were very professional my whole time being there was very peaceful and the kids loved it. The staff member who was working with us, was very nice and friendly. The place is nice and clean and most importantly to me, was it was very child friendly. Will definitely recommend Hope. Thank you for helping me.
↩Reply from Munish Chander, Chief Knowledge Officer at HOPE Superjobs Ltd
Thanks for the awesome review. We work hard to meet expectations like yours, and we are happy to hear that our center was the perfect place for you and your children. Once again, thank you for telling us about your experience.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Beata R (Mother of Client) published on 14 August 2020 Submitted via Website•
Overall Experience
Place very dirty, carers often late with the child, so contact often reduces to a few minutes. Parents have to follow the rules, regardless of how they and the child traumatised by La/SS, other people not necessary. Can produce a difficult situation, interrupt, comment, disturb. There are lots of...
Place very dirty, carers often late with the child, so contact often reduces to a few minutes. Parents have to follow the rules, regardless of how they and the child traumatised by La/SS, other people not necessary. Can produce a difficult situation, interrupt, comment, disturb. There are lots of allegations made in the contact notes, judgment without understanding. Is some sympathy, but that is not good enough. If a child complains about mistreatment in the care home non-one takes the step to investigate, protect the child despite SW present.
That's not the place to have quality contact with the child, place designed for baby's and toddlers, not 17 years old. Under tight control of parents and children, where is no reason for that apart served Guardians, SW narrative?
↩Reply from Munish Chander, Chief Knowledge Officer at HOPE Superjobs Ltd
Many thanks for your feedback. Your feedback is very important to us as it helps us to ensure that our services are constantly improved and evolve, whilst identifying opportunities to assist our service users. However, I would like to clarify certain points you have raised about your session with...
Many thanks for your feedback. Your feedback is very important to us as it helps us to ensure that our services are constantly improved and evolve, whilst identifying opportunities to assist our service users. However, I would like to clarify certain points you have raised about your session with your child. Firstly, you have mentioned that you are unhappy with the state of the centre for which I would like to inform you that our centre has been successfully attested by NACCC and we ensure that our rooms are clean on regular basis based on the cleaning rota and after each session. Secondly, you have mentioned that the carers are often late for the session. As this does not fall under our remittance (we do not provide the workers), I would advise you to raise this matter with the child’s SW. Thirdly, you have stated that there are lots of allegations/judgment in the contact notes, please note our contact supervisors are trained to record the proceeding of the session as it happens.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 March 2019
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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Awards / Recognitions (0)
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Accreditations
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Frequently Asked Questions about HOPE Superjobs Ltd
How much does HOPE Superjobs Ltd cost?
The agency lists fees between £22 and £28 for hourly visiting care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does HOPE Superjobs Ltd employ?
HOPE Superjobs Ltd employs 250 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact HOPE Superjobs Ltd to verify any information. View our terms and conditions. HOPE Superjobs Ltd has an Enhanced Service -what an Enhanced Service includes.
