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Joans Carers Ltd

25 West King Street, Helensburgh, Argyll & Bute G84 8UW
Joans Carers Ltd Logo
Joans Carers Ltd logo
Joans Carers Ltd, Helensburgh
Joans Carers Ltd, Helensburgh
Joans Carers Ltd, Helensburgh

Joan's Carers believes that everyone should have the right to remain living at home for as long as possible. To achieve this Joan's Carers creates personalised care plans tailored to each individual. Care plans are co-created with the Service User ensuring their needs are at the forefront and to work together on an outcomes focused approach.

Joan's Carers is an extremely experienced, family run care at home company, having operated...  

Care Provided by Joans Carers Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £24 - £32
  • Weekly Live-in Care Fees: £900 - £1,250
The price(s) shown are provided by the agency. Contact Joans Carers Ltd for full pricing details and T&Cs.

Contact Joans Carers Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)

Good to Know

Owner

  • Joans Carers Ltd
  • Private Owned

Person in charge

  • Joan Graham (Manager)

Joans Carers Ltd Reviews (6)

9.0

Joans Carers Ltd has a Review Score of 9.0 (9.022) out of 10, based on 6 reviews in the last 2 years. Over all time Joans Carers Ltd has 6 reviews.

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Showing 6 reviews matching selected criteria
Review from C P (Husband of Client) published on 10 December 2025 Submitted via Postal Card
Overall Experience

Joans carers provide a professional, courteous service. All staff have been pleasant and very efficient in their roles as carers.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P B (Wife of Client) published on 10 December 2025 Submitted via Postal Card
Overall Experience

Since my husband was in hospital for two weeks and came home the carers have not been coming until 9'oclock. This is an hour later and not very convenient. At night it is around 9'oclock and he goes to bed at 7'oclock. he is always in bed when they come.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sheila M (Client / Service User) published on 5 December 2025 Submitted via Postal Card
Overall Experience

All carers are very polite and considerate. Very helpful.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S F (Client / Service User) published on 3 December 2025 Submitted via Postal Card
Overall Experience

Polite competent staff. Very helpful.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Delia I (Client / Service User) published on 2 December 2025 Submitted via Postal Card
Overall Experience

The carers, without exception, have always been polite, smiling and willing to help, often going beyond the time I am allotted. It is difficult not knowing the approximate time they will come. Sometimes they are much too early in the morning.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from John W (Client / Service User) published on 2 December 2025 Submitted via Postal Card
Overall Experience

First class. Enjoy all the visits

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 09 March 2026
  • How well do we support people's wellbeing?
    Very Good

    (5)

  • How good is our leadership?
    Very Good

    (5)

  • How good is our staff team?
    Very Good

    (5)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

News (0)

News

There are no news items for Joans Carers Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Joans Carers Ltd.

Meet the Team (2)

Joan Graham Job Title: Founder / Managing Director Joined: 1997
Joan Graham

Founded Joan's Carers over 25 years ago with the passion to ensure the vulnerable group were receiving the best care and support whilst being able to live at home.

Russell Graham Job Title: Managing Director Joined: 2014
Russell Graham

Managing day-to-day operations alongside the Service Manager and ensuring Care quality is at the forefront.

Frequently Asked Questions about Joans Carers Ltd

How many Carers does Joans Carers Ltd employ?

Joans Carers Ltd employs 56 carers.

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