Kalcrest Care (Northern) Ltd

Concept House, Blanche Street, Bradford BD4 8DA
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9.9 9 Reviews
  • Kalcrest Care (Northern) Ltd, Bradford
Kalcrest Care are a local, family run home care provider with over 18 years experience, providing 5 star care services in the Leeds and Kirklees areas.

The team have an excellent reputation within the local community for delivering a high standard of personalised care from highly trained, experienced and long standing care staff.

Kalcrest Care can support with an array of needs from complex care to support with pet care.

Kalcrest Care are an independent provider, but also work alongside Kirklees Council and Leeds City Council as well as the NHS.

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Care Provided

Types of Home Care

  • Visiting Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: £24.58 – £26.50
  • Weekly Live-in Care Fees: £0.03 – £0.03

Please give the team a call to discuss a tailored quote, to meet you or your loved ones individual needs.

These prices are only a guideline, please contact Kalcrest Care (Northern) Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Kalcrest Care (Northern) Ltd

Person in charge

  • Abigail Bedford (Registered Manager)

Kalcrest Care (Northern) Ltd Reviews (9)

9.9

Kalcrest Care (Northern) Ltd has a Review Score of 9.9 (9.900) out of 10, based on 9 reviews in the last 2 years. Over all time Kalcrest Care (Northern) Ltd has 9 reviews.

Overall Experience

  • 9
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Date Published

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Review from Jacqui D (Wife of Client) published on 9 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had Kalcrest care for the last 4 years and I cannot praise the company and the carers enough.The carers go over and beyond what they are expected to do.,always with a smile.my husband is the one needing care,but they also help me when I'm feeling down.they soon cheer me up.my husband is so lucky
to have the care and support he gets.

Reply from Abigail Bedford, Registered Manager at Kalcrest Care (Northern) Ltd

Thank you for your amazing review. It means the world. I will share it with the team. Thank you for choosing us to continue to provide your care package.

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Review from Danielle S (Granddaughter of Client) published on 29 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers at Kalcrest Care looked after my Grandad with care and compassion and were a massive help to our family at a hard time for us. We are all grateful for their care and understanding and were able to accomodate us at short notice. Thank you so much.

Reply from Abigail Bedford, Registered Manager at Kalcrest Care (Northern) Ltd

Thank you so much for taking the time to leave us a review. We are glad you are happy with the standard of care and the service we provided. It was a pleasure to provide care for your Grandad.

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Review from R S (Granddaughter of Client) published on 16 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing team who looked after my grandparents and really made a difference in our lives. Thank you from the bottom of our hearts - your carers went above and beyond and we will never forget this. Outstanding service.

Reply from Abigail Bedford, Registered Manager at Kalcrest Care (Northern) Ltd

Thanks so much for taking the time to leave us a review. It was a pleasure to care for them both.

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Review from Paul T (Son of Client) published on 26 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kalcrest Care have a fantastic team of carers who go above and beyond what is expected of them. I'm grateful for the peace of mind that they provide in caring for my dad as I live on the other side of the world. I've got to know the carers in person as I spend each August based at dad's. I'm grateful
for their attention to detail, friendliness and clear communication. The office staff are great as well, always being in touch directly about any changes. Keep up the great work.

Reply from Abigail Bedford, Registered Manager at Kalcrest Care (Northern) Ltd

Thank-you so much for your fantastic review. We are pleased that our service is making a difference. It's an absolute pleasure to care for your Dad. I will send this review to all of the team.Thanks again.

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Review from M L (Daughter of Client) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kalcrest cared for my mum in the last two years of her life. She was reluctant to accept carers but they soon became an important part of her life. For the last two years they have also cared for my father who is 92 years old. Having the same carers as much as possible (they know who they are) means
he has made strong bonds and looks forward to their visits every day. The family would like to thank them for going above and beyond to ensure his quality of life remains high. We really appreciate their dedication and kindness.

Reply from Abigail Bedford, Registered Manager at Kalcrest Care (Northern) Ltd

What a lovely review to read. Thanks so much for this feedback. We really do have an amazing team. Will pass this feedback on to them.

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Review from C B (Sister of Client) published on 9 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother's regular carers are all very caring, professional and friendly. They always treat him with respect and kindness. Also they are very good at communicating with me if they have any concerns about him.

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Review from Karen W (Daughter of Client) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have cared for my mum, disabled by a stroke, at home for the last 2.5 years. We were nervous about home care but needn't have been. The day she got home, in walked the wonderful two particular members of staff, and all of our worries disappeared. They are angels sent in at a time of need. They are
beyond caring with my mum, make a huge effort with her family and they tend to her every need. They are knowledgeable, safe, caring and compassionate and often identify an issue and set about fixing it before we need to act - such as organising for extra equipment, a district nurse visit, etc. They are great fun and we're so thankful that we have them and Kalcrest. Another two members of staff at Kalcrest respond quickly to queries and changing needs and do regular face to face visits. A great organisation and the two particular members of staff mention above, are very special to us and Mum.

Reply from Abigail Bedford, Registered Manager at Kalcrest Care (Northern) Ltd

Thanks so much for your amazing feedback, we really do appreciate it. I will pass this on to the team.

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Review from V P (Daughter of Client) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from Kalcrest, lovely caring girls that feel like family. Cheer us up every day with their bubbly personalities. We have visits four times a day and have no complaints. Thanks to you all.

Reply from Abigail Bedford, Registered Manager at Kalcrest Care (Northern) Ltd

Thanks for your amazing feedback, we really appreciate it. I will share this with the staff.

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Review from Jeffrey P (Wife of Client) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely love Kalcrest, such good and caring people. Every carer we have had has been brilliant and it's great that you more or less get the same carers all the time. So you have a lovely bond with them too. Nothing is any trouble to them, always go above and beyond and always on time. In the almost
2 years they have been coming we have never been let down, so very reliable. Everyone is so kind. Thank you for caring for my husband who has MS and can't walk.

Reply from Abigail Bedford, Registered Manager at Kalcrest Care (Northern) Ltd

Thanks so much for your feedback. I will feed this back to our amazing team.

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Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Kalcrest Care (Northern) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Kalcrest Care (Northern) Ltd is calculated as follows: ( (53 Excellents x 5) ) ÷ 53 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kalcrest Care (Northern) Ltd is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (6)

Andrew

Andrew Shepherd

Job Title: Managing Director and Co Founder

Joined: 2007

Andrew is the Managing Director and the Co Founder of Kalcrest Care.
Andrew is very proud of the companies ethos "Our family, caring for yours"

Richard

Richard Jenkinson

Job Title: Operations Director and Service Provider

Joined: 2007

Richard is the Co Founder of Kalcrest Care and has a wealth of experience of working within the health and social care sector and has over 30 years experience.

Abigail

Abigail Bedford

Job Title: Registered Manager

Joined: 2007

Abigail is the Registered Manager and has been with Kalcrest care since 2007 starting as a Home Care Support Worker before progressing to different roles within the company. She has a wealth of experience in domiciliary care.

Carol

Carol Stilgoe

Job Title: Care Manager

Joined: 2011

Carol has worked in Health and Social Care for over 18 years and has been at Kalcrest for 14 years. Carol started as a Home Care Support Worker before progressing to Care Manager.

Sarah

Sarah Mangham

Job Title: Care Co-ordinator

Joined: 2020

Sarah joined Kalcrest Care in 2020 as a home Care Support Worker. Sarah has many years working in care and also hospitality. Sarah was promoted to Supervisor in 2022 before becoming Care Co-ordinator in 2024.

Julie

Julie Wright

Job Title: Payroll and Accounts Manager

Joined: 2012

Julie started working in Kalcrest Care's accounts department in 2012 and has a wealth of payroll experience.

Frequently Asked Questions about Kalcrest Care (Northern) Ltd

What Type of Services does Kalcrest Care (Northern) Ltd offer?

Kalcrest Care (Northern) Ltd offers Home Care.

How many Carers does Kalcrest Care (Northern) Ltd employ?

Kalcrest Care (Northern) Ltd employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kalcrest Care (Northern) Ltd to verify any information. View our terms and conditions. Kalcrest Care (Northern) Ltd has an Enhanced Service - more info.