






Lifeline Homecare is a family-run care company founded in 2003 by Peggy, Emma and Ross.
They have around 80 care staff looking after the residents of the Mendip area of Somerset and West Wiltshire. They are also proud to provide the Discharge to Assess Pathway 1 service in the Mendip area.
This service helps patients return home as soon as they are medically fit, with a specialist team supporting rehabilitation in their own home. To find out more about the company and its services, please call the team.
Care Provided by Lifeline Homecare Ltd
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Lifeline Homecare Ltd to get a personalised quote:
The price(s) shown are provided by the agency. Contact Lifeline Homecare Ltd for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Lifeline Homecare Ltd
- Private Owned
Person in charge
- Elizabeth Percival (Registered Manager)
Lifeline Homecare Ltd Reviews (7)
Lifeline Homecare Ltd has a Review Score of 9.5 (9.464) out of 10, based on 6 reviews in the last 2 years.
Over all time Lifeline Homecare Ltd has 7 reviews.
We have found Lifeline Homecare to be very approachable and responsive while we navigate the complexities of determining what's in the best interests of our step-mother and her care going forward. They have been really helpful in providing sound advice and suggestions to help keep our step-mother...
We have found Lifeline Homecare to be very approachable and responsive while we navigate the complexities of determining what's in the best interests of our step-mother and her care going forward. They have been really helpful in providing sound advice and suggestions to help keep our step-mother safe and well. She has told us how kind and friendly the Lifeline Carers are and even though she doesn't remember who they are and sometimes that they come at all, we hear that she is pleased to see them.
Thank you for your kind words. I will pass this on to the team of care staff.
The care and support I receive is excellent and I cannot speak highly enough of the carers. They are always kind, caring, patient, respectful and very professional. They treat me with dignity at all times and make me feel safe, comfortable and well looked after in my own home. Nothing is ever too...
The care and support I receive is excellent and I cannot speak highly enough of the carers. They are always kind, caring, patient, respectful and very professional. They treat me with dignity at all times and make me feel safe, comfortable and well looked after in my own home. Nothing is ever too much trouble. They are reliable and attentive to what I need and take time for a friendly chat, which helps brighten my day. I have full trust in them and feel very fortunate to have such wonderful people looking after me. The management team are also very supportive and well organised. I would highly recommend Lifeline Care to anyone.
Thank you so much for your kind review. We will pass this on to our team
Lifeline are amazing helping my Mum with many things enabling her to stay at home for as long as possible. Very flexible with short notice changes and most importantly Mum loves her visits. Any concerns are raised swiftly and constant reviews carried out to ensure needs are met. The service they...
Lifeline are amazing helping my Mum with many things enabling her to stay at home for as long as possible. Very flexible with short notice changes and most importantly Mum loves her visits. Any concerns are raised swiftly and constant reviews carried out to ensure needs are met. The service they provide not only helps mum but takes some pressure off of myself knowing she is having assistance at very regular times. Highly recommend.
Thank you so much for your kind comments. Ill pass this on to the care team
The young lady who visits my friend is truly wonderful. Thoughtful, caring, considerate, kind, empathetic and thoroughly professional. He always looks forward to her visit and feels so much better for the experience.
The young lady who visits my friend is truly wonderful. Thoughtful, caring, considerate, kind, empathetic and thoroughly professional. He always looks forward to her visit and feels so much better for the experience.
Thank you for your kind words. We will pass this on to the carer
Lifeline provide care package for elderly neighbour and the staff go above and beyond helping their client. Team are friendly and always willing to help. Just moved the person to Downstairs flat and Georgia offered so much support. Gill and Karen got ball rolling to assist.
Lifeline provide care package for elderly neighbour and the staff go above and beyond helping their client. Team are friendly and always willing to help. Just moved the person to Downstairs flat and Georgia offered so much support. Gill and Karen got ball rolling to assist.
Thank you so much for you kind words. We will certainly pass on your comments to Georgia, Gill and Karen
I would like too say a massive thank you to Natalie for being amazing this week and over the weekend doing my morning vist for the first time she really put my mind at ease and nothing was to much trouble I really appreciate her being so kind and understanding of my anxiety and although she's not...
I would like too say a massive thank you to Natalie for being amazing this week and over the weekend doing my morning vist for the first time she really put my mind at ease and nothing was to much trouble I really appreciate her being so kind and understanding of my anxiety and although she's not a cat person she was so kind and caring towards my animals I really like her and look forward to having more visits with her also a massive thank you to all the carers and management for always being so helpful and supportive much appreciated
Hi Jo, Thank you very much for your kind words. I know the whole team do a great job and will pass your comments on to Natalie
I would like to thank all carers, managers, and all other staff for the care they give us, their absolute dedication to their clients like myself. Looking out for each other, making sure we are all safe, we have food in our cupboards, we have a smile on our faces. I will never be able to thank them...
I would like to thank all carers, managers, and all other staff for the care they give us, their absolute dedication to their clients like myself. Looking out for each other, making sure we are all safe, we have food in our cupboards, we have a smile on our faces. I will never be able to thank them enough in this awful time our country is going through but I know I am safe with Lifeline and very proud to sing their praises which are so deserved Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Lifeline Homecare Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Lifeline Homecare Ltd.
Accreditations
There are no accreditations posted yet for Lifeline Homecare Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Lifeline Homecare Ltd
How much does Lifeline Homecare Ltd cost?
The agency lists fees between £37.50 and £39.28 for hourly visiting care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Lifeline Homecare Ltd employ?
Lifeline Homecare Ltd employs 60 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lifeline Homecare Ltd to verify any information. View our terms and conditions. Lifeline Homecare Ltd has an Enhanced Service -what an Enhanced Service includes.