What Type of Services does Millennium Homecare Services Ltd offer?

Millennium Homecare Services Ltd offers Home Care.

How many Carers does Millennium Homecare Services Ltd employ?

Millennium Homecare Services Ltd employs 60 carers.

Millennium Homecare Services Ltd, 534 Sheffield Road, Whittington Moor, Chesterfield, Derbyshire S41 8LP

Review from D S (Daughter of Client) published on 26 October 2023 Submitted via Website • Report

Overall Experience

My mum has been having your services for about 4 years now, she idolised her carers as do we. They are brilliant with her and with us. I wouldn't want anyone else caring for my mum.
I was worried about having carers at first but it was either that or care home. Mum is not the easiest person now, being

housebound and living with Dementia but your carers treat her with dignity and respect and have a very caring nature.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

We are extremely grateful to hear about your positive experience with our company and how we have been able to support not only you but also your loved ones. Our unique and individualistic approach to…read more

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Review from S F (Daughter of Client) published on 16 May 2023 Submitted via Website • Report

Overall Experience

I cannot recommend Millennium enough, they looked after my mum for 4 years until she passed away in February.
The care they gave her was exceptional, I absolutely knew they would care for her like she was one of their own family.
Absolutely no problems with them, they were there always on time.
Thank

you so much Millennium.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

Thank you so much for taking the time to share your experience with Millennium Homecare. The compliments are shared with our team. The background staff, who dedicate their time to ensuring we offer a…read more

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Review from Janet O (Daughter of Client) published on 3 March 2023 Submitted via Website • Report

Overall Experience

Mum has been having millennium carers for almost three years, we can and do recommend them for their caring individual approach to mum's care. All carers are doing a great job and office staff are always helpful and friendly and will listen if we need to contact the office. I am mum's only family member

available to help her and I visit daily but I couldn’t carry on doing my bit if it wasn’t for the great team she has four times a day. We value the input from them and thank them.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

Thank you so much for letting us know what we are doing well. All of our staff, both community and office based are part of a company that values each person's knowledge, experience and compassion in…read more

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Review from J T (Husband of Client) published on 3 March 2023 Submitted via Website • Report

Overall Experience

From the office staff to the carers all show a commitment to the safety and welfare of their clients.
Carers show a professional attitude to my wife, but most importantly have become a friend who she can confide in. She has gained the confidence to allow the carers to cater for her personal hygiene.

The use of the sitting service allows me to go on short outings without worrying about the safety of my wife.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

We take a great deal of pride in working as a team, our focus of each person at the forefront of all we offer and what we do. However, it would be challenging to maintain safety for people remaining…read more

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Review from Anne W (Daughter of Client) published on 2 March 2023 Submitted via Website • Report

Overall Experience

My mum has been having home carers from Millennium for a year and we can not fault the excellent service and care she is receiving. All carers, supervisors and office-based staff have been outstanding and accommodating to my mum's needs. They are respectful, polite and show genuine care when dealing

with my mum, who has Alzheimer's. I would recommend Millennium to anyone looking for home carers.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

Your feedback is a vital part of learning what we are doing well, and in some cases where we could do better. All of our staff, community and office based are chosen for their patience,…read more

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Review from Jill P (Daughter of Client) published on 2 March 2023 Submitted via Website • Report

Overall Experience

Millennium Homecare staff are friendly, helpful and empathetic to my mum's needs. They take the time to chat with her which helps to fill her day. We are kept up to date each week of the staff rota so mum knows who to expect and the majority of the time they stick to the same staff so both my mum and

the staff know each other. As a family, we like to think of them as our extended family as they also take the time to see how we are as well and this also includes the office staff. Thank you.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

Although we are approached to support a person, it would be difficult to support just that individual. Our care packages are detailed and aimed at proving a home care package that takes everybody's…read more

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Review from Beverleigh P (Daughter of Client) published on 2 March 2023 Submitted via Website • Report

Overall Experience

The carers are always on time and courteous to my mum. I am made aware of any problems or if anything is required or can be altered.
The carers are always there for the time allocated to my mum.
I find them very helpful and considerate.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

Maintaining time arrivals can often prove challenging within community care, especially around rush hour periods, so I am happy to see that this is something our community staff and office team work…read more

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Review from Paul B (Son of Client) published on 2 March 2023 Submitted via Website • Report

Overall Experience

Friendly, approachable carers. Good communication. Act promptly when any problems occur. Always keep me in the loop. Nice touches and go that extra mile to ensure my Mum is well looked after and comfortable. Encourage conversation and laughter.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

It is very rarely recognised the positive aspect of community care, but I feel you have reflected this well in your feedback. Approachable, good communicators, prompt responses, laughter and the…read more

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Review from Carol S (Daughter of Client) published on 2 March 2023 Submitted via Website • Report

Overall Experience

We have been using this home care company for 18 months now. They have been covering lunch times and teatimes mainly. My father, who has vascular dementia, seems more than happy with them. They are friendly, easy to contact and try to accommodate our needs when they change. They keep us fully informed

of what they have done in a diary, which we also use. Overall we have no complaints and would recommend it to potential clients.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

We thank you very much for choosing Millennium Homecare Services to support your Father and his family. We strive to make our visits as pleasurable and accommodating as possible, aiming to be part of…read more

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Review from Sue H (Daughter of Client) published on 2 March 2023 Submitted via Website • Report

Overall Experience

Millennium has been providing care to my Dad for the past few years. The carers that visit dad are kind, caring and professional. They take time to talk to Dad and make him feel comfortable. If I ever have phoned the office the staff are polite and helpful. I would have no hesitation in recommending

Millennium as a care company for your loved ones.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

It is not always easy to review a company or to know what to say, but I feel your comment clearly demonstrates accomplishment in what we set out to achieve with each valued service user. Millennium…read more

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Review from E H (Daughter of Client) published on 1 March 2023 Submitted via Website • Report

Overall Experience

A very professional well-Co-ordinated team. Reliable dependable. Rapidly establish great rapport with clients. Patient and kind.
Attention to detail and thorough. They are all brand ambassadors for the roles they do. Great leadership from their team manager. From the very beginning, it was eminently

clear this was a well-established professionally run cohesive team of carers. Very Experienced. From the moment I spoke to the administrator/receptionists on the phone I had every feeling of knowing these were the right company/team for my mum who is my most loved person.
A big thank you to all.
I did email the team very shortly after they had started caring for my mum to say thank you. Nothing has ever been too much trouble, ever.
If carers and care was delivered like this by all there would no anxiety at all. This team stand out!

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

What wonderful feedback, thank you so much. We strive to work collectively as a team, without our community staff, our office team would be unable to work and without our office staff our community…read more

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Review from Mary W (Wife of Client) published on 23 June 2021 Submitted via Postal Card • Report

Overall Experience

My husband has recently been persuaded to have carers for his personal hygiene and as a sitting service for some short outings for myself. My husband is a very private man and wasn't looking forward to having carers. He has been pleasantly surprised by the caring, professional, friendly attitude of

the staff. From the office staff, carers and management have felt included in everything. Everyone has been very helpful. We would recommend Millennium.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

Thank you very much for taking the time to review our service, this is very important to us. It is always a daunting experience when accepting someone into your home to support where and when needed.…read more

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Review from A R (Daughter of Client) published on 19 May 2021 Submitted via Postal Card • Report

Overall Experience

The carers are always very diligent and caring. The service they provide is exceptional. They show respect, kindness and patience at all times.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

We supported both Mum and Dad for approximately three years, and it was always our pleasure. Thank you very much for sharing your experience with Millennium Homecare for others to view.

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Review from S W (Daughter of Client) published on 19 May 2021 Submitted via Postal Card • Report

Overall Experience

The carers who looked after Mum were polite, punctual, smart and very caring people. They did an excellent and professional caring job. I would not hesitate in recommending them to anyone.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

Thank you very much for taking the time to review our service. We had the pleasure of caring for your mum, alongside her family, for around 3 years. It is so rewarding to know we met your criteria and…read more

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Review from C B (Wife of Client) published on 28 April 2021 Submitted via Postal Card • Report

Overall Experience

We had little care from your services 4 times only, once by a young lady and 3 by a young gentleman who were very good and very pleasant. My husband had just come out of hospital then died a week later so his time with your homecare was very short, but looked like it was going to be good for the help

it gave me.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

Thank you very much for taking the time to review our service, especially at a time in life when it's probably the last thing on your mind. Reviews are always very welcome and offer us an insight into…read more

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Review from Lynne H (Daughter of Client) published on 21 April 2021 Submitted via Postal Card • Report

Overall Experience

Completely reliable. Sitting/caring staff all very capable and kind. Office staff all helpful and pleasant. Although my mother and I only used your service for a short period it was very helpful for us and we felt well supported. I would not hesitate to use Millennium should I ever need it in the future.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

Thank you very much for taking the time to review Millennium. It is important to us that people using our service are 100% satisfied with us as a team, for that to be achieved we aim to work well…read more

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Review from Margaret P (Client) published on 8 December 2020 Submitted via Postal Card • Report

Overall Experience

The care I have had is excellent. I can recommend your service with confidence. The carers are so helpful and kind. You should be proud of your carers; they are a credit to your company. I cannot thank them enough.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

Thank you very much for taking the time to share your experience with others; feedback is very important to us. We are also very proud of our staff, from the front line to the office. Without the…read more

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Review from Dave (Son of Client) published on 9 November 2020 Submitted via Website • Report

Overall Experience

Millennium staff have provided home visits to my elderly mother for some time. The staff are friendly, caring and committed to their role. Nothing seems to be too much trouble for them. Excellent service.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

Thank you very much for taking the time to share your views on the service we provide, here at Millennium, our aim, as a team, is to provide the care and support for both service users and their…read more

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Review from Helen M (Daughter of Client) published on 5 August 2020 Submitted via Website • Report

Overall Experience

Due to changing family circumstance, my family only used Millennium for a few weeks. From my limited experiences, I would highly recommend this care provider. This is based on the professional and courteous approach from both management and office staff, and the kindliness, good humour and competency

of our night time carer. I felt that Millenium was thorough in their initial meetings with us, which reassured me, and the night-time carer hit exactly the right note with my mum. Should our family need night time care again, my mum and I would hope to use Millennium.

Reply from Lynda Barksby, Director at Millennium Homecare Services Ltd

Thank you very much for taking the time to share your experience of Millennium Homecare. Sourcing a reputable provider can be a daunting prospect, and it is through your review that others may feel…read more