Crossroads Caring For Life

Crossroads were a Godsend for myself in the midst of caring for my elderly mother as she had Alzheimers. The carers were supportive, empathetic, understanding, professional & were adaptable to the changing care needs as Mum progressed with the disease. They were an extension of our family, especially during the challenging & difficult times that came along with caring for someone with Dementia. They had regular set times of the day, to give me respite care, arrived on time, they were at hand on occasions when I needed care for my mother so I could attend an event or be somewhere for an appointment. Mum's Dementia had reverted her back to her Mother Tongue (Italian) the carers would often use Google Translate when mum spoke, they would try to understand her & be compassionate to her needs. A high standard of care with regular reviews to ensure any changes were noted and care needs met. Mum just enjoyed sitting watching TV & a biscuit with the carers, she was happy! Thank You!

We have found everyone friendly, understanding and helpful. We would recommend your services.

Mum enjoys her visits from crossroads care

I am with the Crossroads Support. It's not just about dinner preparation but respect, dignity, and my well-being received from Crossroads Support.

We are very pleased with the care provided for my mother. They were very kind and caring. Full of support for me and my brother which meant alot to know they were there for us too. I knew mum was in good hands and I was never concerned about her care. The carers were respectfull of mum and her home.

Would highly recommend, (as I already have done) to others

I have two sitters a week for my husband who is diagnosed with dementia & epilepsy. He also has mobility difficulties & uses a wheelchair. The service is organised efficiently & I am always notified if there has to be a change in sitter. The two regular sitters are very reliable, have built up a good rapport with Keith and he enjoys their company. It is an invaluable service which enables me to take a break from caring.

What a pleasure it has been to receive support for my mother-in-law and us from Crossroads. The last 2 years would have been hard without the fantastic support workers and the management team. Thoroughly professional, reliable, caring and punctual (as you would expect) the staff go the extra mile whether it's helping with personal care, giving respite visits or providing activities and fun at the day centre. Nothing is too much trouble for the support workers and management team. I would thoroughly recommend them to any new carers looking desperately for support.

The care we have received is first rate. Whether it is the respite care or whether it is the day centre, mum receives care that is excellent. The people who come to us are more than just professional they become friends with mum.

I really enjoy going for a hot chocolate and doing jigsaws.

Carers are always on time, polite, and efficient. We are kept informed if there are any changes, and we feel everything is run in an excellent way. Well done Crossroads. Couldn't manage without you.

Carer friendly, good company and compliant.

Crossroads has been a life saver for me and my children. My husband has been attending for around six weeks. He is very happy attending and enjoys being with everyone. For me, his toileting is such a big issue at home, fortunately not at Crossroads. He is well looked after and his time spent there is so creative with all the activities. At home, he spends most of his time watching daytime TV or sleeping. I cannot express my appreciation enough of this wonderful service, which allows me respite. Thank you.

A very important part of our care, giving respite time for care.

Extremely happy with this care provider. Well done.

Our first experience with a carer was all new to my wife and I, so we were surprised at what we received - in the nicest possible way. Having said that, the standard has only got better as the various carers have got to know us and we them. Our present two carers - on separate days - are excellent company for my wife, leaving me free to do other things. All in all a very satisfactory arrangement. Thank you.

I am so fortunate to have the care and security of being looked after by Crossroads carers. They have been so encouraging, patient and attentive when accompanying me to the sports centre for my weekly, special remedial exercise sessions. Also, I am so pleased that it gives my wife the opportunity to have a break from being my full-time carer. She enjoys going to her choir and meeting up with friends.

Service funded so not able to answer value for money.

Crossroads provides me with five hours of 'time out' from being the sole carer of my husband each week. The time is little but it is time that I have become so grateful for. Some space to relax and simply think about myself.

My husband and I have an excellent service from Crossroads Care. The carer has gone out of his way to help us to carry on our day-to-day life. He is a person I can have a conversation with when I am down due to stress.