One to One Community Care

Redlands Business Centre, 3-5 Tapton House Road, Sheffield S10 5BY
Review Us
9.5 6 Reviews
  • One to One Community Care, Sheffield
One to One Community Care offer a home care service in the South of Sheffield.

One to One Community Care is able to provide a flexible and professional service to each home care service user, as well as creating care plans to suit each individual's requirements.

The manager of One to One Community Care has over 40 years experience working within the care industry, both within the private and council care sector.

All care workers are professionally trained in the handling and moving of adults as well as administering medication.

Staff have NVQ level 3/4/5 and also have Diplomas in Health and Social care.
One to One has their own training room and 2 members of staff are fully qualified in training in house as well as training in clients' own homes to ensure all needs are met correctly.

Show One to One Community Care on the Map

Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £22

These prices are only a guideline, please contact One to One Community Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Susan Smith

Person in charge

  • Susan Smith (Manager)

One to One Community Care Reviews (6)

9.5

One to One Community Care has a Review Score of 9.5 (9.517) out of 10, based on 6 reviews in the last 2 years. Over all time One to One Community Care has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
1
1
6
0

Review from Nicola B (Daughter of Client) published on 10 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my very first contact with One to One at the beginning of the year when I needed urgent care for my Mum who was coming out of hospital I was immediately reassured and felt confident that their care would help Mum to stay in her own home with One to One's really great team helping her. This has
completely been the case and I know from conversations with Mum that she is totally happy with the help she receives from all her lovely "girls". Mum has macular degeneration and the carers are so helpful making sure that everything is kept in the same place so Mum can keep some independence when she wants to. Communication is very easy and I am so grateful for the flexibility this care company have been able to provide especially as I live many miles from my Mum. I would have no hesitation recommending One to One for anyone looking for an authentic and brilliant care team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Katrina F (Daughter of Client) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service from the lovely team of carers who looked after my mum. Professional, caring and always went the extra mile for us all. Mum loved them all. Thank you Manager and your wonderful team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Darron F (Son of Client) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care company are excellent and look after my Mum really well. I'm very pleased with them. All the carers are brilliant. Would highly recommend.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jean G (Client) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

One to One is a small local company. The carers are all very efficient, friendly, kind and caring. Happy to help always.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Megan M (Niece of Client) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This company and its manager/owner have gone the 'extra mile' right from day one, absolutely nothing we have requested as a family has been too much for them to meet my aunty's needs. The owner/manager has listened to us every step of the way and tweaked/changed the care pack to meet my aunty's needs.
She was always treated with the ultimate care and respect. We would recommend this care company to anyone without hesitation.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Christopher H (Son of Client) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff who cared for my mum highly enough. Without exception, they were absolutely wonderful to Mum and showed a level of care second to none. This was a great comfort to myself and my family knows that Mum was being so expertly cared for by warm, compassionate, exceptional individuals
who made up the perfect care team for Mum. Thankful with all my heart.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.5 (9.517)

Overview of Review Score

The Review Score of 9.5 (9.517) out of 10 for One to One Community Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for One to One Community Care is calculated as follows: ( (33 Excellents x 5) + (3 Goods x 4) ) ÷ 36 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for One to One Community Care is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jul 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about One to One Community Care

What Type of Services does One to One Community Care offer?

One to One Community Care offers Home Care.

How many Carers does One to One Community Care employ?

One to One Community Care employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact One to One Community Care to verify any information. View our terms and conditions. One to One Community Care has an Enhanced Service - more info.