Oswestry Care Ltd Reviews (2)
Over all time Oswestry Care Ltd has 2 reviews.
Review from Linda M (Daughter of Client) published on 17 May 2017
Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Thank you Oswestry Care, especially my father's two carers for the care, kindness and empathy you showed towards my father before his death on Easter Sunday.
You showed kindness, professionalism and helped my father keep his dignity until the end. they were also very kind to my Father on the occasion
You showed kindness, professionalism and helped my father keep his dignity until the end. they were also very kind to my Father on the occasion
I needed to drive into Oswestry and couldn't leave my Father - they stayed with him to ensure his safety until my return.
Your staff were prepared to go the extra mile, offering advice when needed to myself - a very worried daughter who had not been in this difficult position before. They even collected my father's medication on one occasion. They coaxed him when he was feeling extremely ill to ensure his personal hygiene didn't suffer. I'm sure if he was in the position to thank you himself he would and he particularly enjoyed being told jokes! They chatted to him and treated him like a friend rather than a client which was the best way forward with my Father.
Your staff were prepared to go the extra mile, offering advice when needed to myself - a very worried daughter who had not been in this difficult position before. They even collected my father's medication on one occasion. They coaxed him when he was feeling extremely ill to ensure his personal hygiene didn't suffer. I'm sure if he was in the position to thank you himself he would and he particularly enjoyed being told jokes! They chatted to him and treated him like a friend rather than a client which was the best way forward with my Father.
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
Review from Tayla B (Daughter of Client) published on 12 January 2017
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I couldn't recommend this company any more, the carers are amazing and the staff over the phone are amazing. My mother was admitted to hospital and they rang the hospital to check up and let me know everything, they also checked that I was okay. Such amazing people.
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
