Seashells Care & Support Services

It's taken me a while to write this review but I wanted to say thank you to the Seashells team for all their help with my friend. The team looked after her for the last couple of years of her life and she said she couldn't have managed without them. They were particularly good whilst we were waiting for an ambulance, realising that more help was needed and came and supported me and my friend without being asked. My friend passed away and the carer and manager dealt with the authorities in a calm and dignified manner. The team were all very fond of my friend and it was good to know they really cared for her and I can't thank them enough.

My friend whose parents live in Llandudno, I recommended Seashells to her and Seashells are providing care for her Dad in particular.

She has daily help with personal care and dressing.

Seashells are a very reliable care provider company. Their staff are all professional and good at what they do. I feel confident that my mother's wellbeing is their priority and I know she enjoys their visits.

This is the first time my father has needed carers and we were worried about how he would accept care. However, the initial assessment was done in a very thorough and professional manner with due regard to his severe deafness which can make communication a challenge. The subsequent care package is working well for him and we feel that he is well cared for and likes his carers. He has had regular carers and this has helped with continuity of care. The carers are great at spotting changes in his health and wellbeing and the level of communication has been exemplary. We are very happy with this company.

Absolutely shocking! Do not go with this company. They don't cook food properly, don't clean properly, argue with clients and turn up as and when they please. Then when you contact them or complain they cut off your care package instead of trying to work together for a peaceful and productive outcome. Very unprofessional.

We really are so thankful for all they do and can’t recommend them highly enough.

I cannot speak highly enough of the carers who have visited my wife. They are friendly, kind, understanding and always trying to put the client at ease. I have been most impressed by their professionalism coupled with their caring reassurance and offers to go the extra mile to help. First-class.