SPDNS Home Care has been providing care and support for the local residents of Southend on Sea and surrounding areas for over 45 years. Their purpose is to assist people to remain living at home, promoting their independence, supporting them around the house with chores or enabling them to access the community, as well as providing personal care. SPDNS also provides respite cover for unpaid carers to allow them to...
Care Provided by SPDNS Home Care
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £26
As a community interest company we ensure our fees are reasonable and competitive.
Contact SPDNS Home Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
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NHS (Contracted Provider) -
Good to Know
Owner
- SPDNS Nurse Care (CIC)
- Voluntary / Not for Profit Owned
Person in charge
- Claire Chapman (Registered Manager)
SPDNS Home Care Reviews (11)
SPDNS Home Care has a Review Score of 9.7 (9.684) out of 10, based on 11 reviews in the last 2 years.
Over all time SPDNS Home Care has 11 reviews.
Following recovery from surgery to repair a broken left hip, and a number of readmissions to hospital, reduced mobility made it impossible for me to take care of my toe nails to visit a chiropodist. The home nails service provided by SPDNS homecare over the past 18 months, has proved invaluable and excellent in every way. So much so, in fact that having observed the service and care I have received, my wife also now uses the SPDNS nails service, and we are both happy to highly recommend it. Should we need to use any of the other services SPDNS home care provides, we are sure you will be consulted.
Thank you for your feedback and I am glad that you have found our service beneficial during and since your recovery and we are glad we are also able to support your wife. It's nice to receive such positive feedback.
As a family we are very happy with the help dad receives. Care is taken regarding all aspects of aid. Friendly and polite always- dad is happy to have them in his home. They go above and beyond. The recent price increase was a shock but expected.
We thank you for the lovely feedback provided and we are glad that you and your dad are happy with the care he is receiving.
Most of the staff are very nice and friendly. The only problem I had was that the carers came too early to put Mum to bed in the evenings.
Thank you for taking the time to provide us with feedback. I hope the bed visits have now been resolved, we are glad to see that overall you are happy with our service and the feedback provided about our team.
All my carers are kind and helpful. I love them all.
Thank you for your lovely feedback! We are so happy you are enjoying our service :)
We receive respite care. The carers are respectful, friendly and caring. They are a pleasure to have in our home.
Thank you for your lovely feedback! We are so happy to hear you enjoy having our carers visit your home. We hope you continue to enjoy our services!
He makes me cups of tea. He makes me a sandwich when I want. He also takes the rubbish out for me.
Thank you for your feedback on the service you receive, we are pleased that you are very satisfied with our service.
Perfect.
Thank you for your feedback on the service you receive, we are pleased that you are very satisfied with our service.
Excellent carers who understand my wife. Regular carers are used which is vital.
Thank you for your feedback on the service you receive, we are pleased that you are very satisfied with our service.
I have always found SPDNS Home Care fantastic: They always turn up, always do what is needed with care and understanding, and go above and beyond to make sure my mum is well cared for. I have no issues or ever had any cause for concern or complaint.
Thank you for your feedback, we are pleased that you are happy with the care and support that we have a pleasure in providing to your mum.
Very satisfied with SPDNS. The carers are very efficient and experienced with their care.
Thank you for your feedback on the service you receive, we are pleased that you are very satisfied with our service.
We have had SPDNS carers for the last 8 years for both my Mother and Father. We have found them to be very caring and supportive of us whilst we have recognised that we are only one or two of their many clients. They have tried to accommodate our needs, especially when different arrangements have been necessary for hospital appointments. They are never critical of us or our home. All the staff have been very courteous, friendly, and approachable which is just lovely.
Thank you for taking the time to provide such lovely feedback, it is a privilege to be able to provide the required support and receive such positive comments about our staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 March 2020- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for SPDNS Home Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for SPDNS Home Care.
Meet the Team (3)
I have been with SPDNS homecare since May 2004, previously I worked in hospital settings and domiciliary care. I am also a trusted assessor and can assess people in their own homes and order the appropriate equipment they need. I am extremely proud to work for SPDNS and continue to strive along with my colleagues to provide the best care we can give to our service users and their families.
I was a Registered Nurse for many years and have worked as a Care Manager for SPDNS Home Care since 1997. In that time I have seen many changes. Initially, I worked purely in a qualified nurse role and for our Hospice at Home Team. I have been the Care Manager since 1999 for the Southend area and work closely with Stacey in her role. Our day-to-day responsibilities include dealing with referrals, undertaking assessments to ascertain the needs of service users and planning their care visits.
I joined the Adult Team for SPDNS in August 2024. I have previously worked in the care industry for 5 years as a Field Supervisor in Domiciliary care and Senior Support Worker in Dementia care homes. I work closely alongside our Care Managers to provide a quality service to our staff and service users. I absolutely love my role in our team and am looking forward to my future here.
Frequently Asked Questions about SPDNS Home Care
How many Carers does SPDNS Home Care employ?
SPDNS Home Care employs 100 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SPDNS Home Care to verify any information. View our terms and conditions. SPDNS Home Care has an Enhanced Service - more info.