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Waveney Home First

Hamilton House, Battery Green Road, Lowestoft NR32 1DE
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Care Provided by Waveney Home First

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Good to Know

Owner

  • Suffolk County Council
  • Local Authority Owned

Person in charge

  • Yvonne Blowers (Manager)
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Waveney Home First Reviews (1)

Over all time Waveney Home First has 1 review.

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Review from Brenda T (Client / Service User) published on 1 April 2021 Submitted via Website
Overall Experience

The carers were all extremely friendly, helpful, cheerful and kind. I fell in January and broke my ankle in 4 places and my right elbow. I was discharged from hospital on February 2nd and have had Waveney Home First carers from then until today. I had non-weight-bearing plasters on both my right leg and my right arm. I had 2 carers 4 times a day at first and they used a hoist to lift me in and out of bed and administered my medications. They gave me a bed bath every morning and put my body creams on my arms and legs. Over the last 6 weeks, their visits were reduced to 2 carers twice a day morning and evening and then, when I was no longer needing to be hoisted into and out of bed, to just one carer morning and evening. I am now without plaster casts and am able to walk with the help of a zimmer frame. Today has been the carers final visit. I thank them all and think they are an excellent team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 February 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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