Wealden Community Care Ltd

Cartlodge Office, Horam Manor Farm, Heathfield, TN21 0BY
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1.2 1 Review
  • Wealden Community Care Ltd, Heathfield
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Care Provided

Types of Home Care

  • Visiting Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Good to Know

Owner

  • Wealden Community Care

Person in charge

  • Stephen Wright (Manager)
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Wealden Community Care Ltd Reviews (1)

1.2

Wealden Community Care Ltd has a Review Score of 1.2 (1.167) out of 10, based on 1 reviews in the last 2 years. Over all time Wealden Community Care Ltd has 1 review.

Overall Experience

  • 0
  • 0
  • 0
  • 0
  • 1

Date Published

1
1
1
1
0

Review from M W (Husband of Client) published on 19 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Don't use this company! They are always late, leave your home in a mess, take offence at the slightest of remarks. They let my disabled Wife down when withdrawing of service. Avoid! Avoid! They replaced the previous care company who endangered my wife, a big mistake. The adult social care team need
to take a hard look at these companies before pushing them onto defenceless infirm people.

Reply from Angela Wright, Manager at Wealden Community Care Ltd

And what were the reasons for withdrawing?? 2 sides to every story.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 1.2 (1.167)

Overview of Review Score

The Review Score of 1.2 (1.167) out of 10 for Wealden Community Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.2 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.167 for Wealden Community Care Ltd is calculated as follows: ( (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 6 Ratings = 1.167

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Wealden Community Care Ltd is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Wealden Community Care Ltd

What Type of Services does Wealden Community Care Ltd offer?

Wealden Community Care Ltd offers Home Care.

How many Carers does Wealden Community Care Ltd employ?

Wealden Community Care Ltd employs 61 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Wealden Community Care Ltd to verify any information. View our terms and conditions. Wealden Community Care Ltd has an Basic Service - more info.