Willow Homecare & Support Services Reviews (2)
Over all time Willow Homecare & Support Services has 2 reviews.
Review from Alan S (Son of Client) published on 27 March 2023
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can honestly say the team at Willows have been so supportive towards my mum, nothing was too much trouble to help support my mum in her own home, I often rang to cancel visits when I was staying over, but it was not a problem, her carer was fantastic, so caring, lovely lady, built up a fabulous rapport,
she even came to Mum's funeral, and laid beautiful flowers. Overworked team, but I only have praise, unlike a previous company which was overpriced. Many thanks for helping my mum.
Reply from Tracy Storrs, Manager at Willow Homecare & Support Services
Hello, thank you for your lovely feedback. It is a pleasure to know that you and your mum had a positive experience with Willow Homecare.
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Review from Tracy E (Daughter of Client) published on 15 November 2021
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers are all so kind and do a great job. I was unable to get to my mum because of isolation with Covid. My mum got in a state and I called the office, the lady knew my mum and she dropped everything and went round and was there within, I think, 5 minutes! I could not thank them enough. She called
while she was there sorting all the problems out, what a relief this was for me. I really cannot praise all the staff enough.
Thank you.
Thank you.
Reply from Tracy Storrs, Manager at Willow Homecare & Support Services
Thank you very much for the positive feedback. It is very much appreciated. I am glad we could help you and your mum.
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