Bluebird Care Bradford North

All carers are polite and helpful. Carers arrive within the allocated time slot. Appropriate duties carried out efficiently. Customer care/ services have been very helpful when I needed to contact them.

As my dad has complex needs and is inconsistent in his mobility I'm impressed that all staff can adapt with how he is on any particular day to provide the most appropriate care

I am very happy with the care and support provided to my father by Bluebird Care. The staff are very caring and attentive and are always very professional and contact me if there is a problem, for example if my father is feeling unwell. The online portal is useful for getting updates on each visit. The office staff are very helpful and respond quickly to queries, either via the portal or by phone, and accommodate changes and requests. The service provided gives us peace of mind knowing that my father is getting the help he needs to live independently.

I have been extremely happy with all the carers who have been to help me. Nothing is too much trouble. They are all very supportive and caring people. I'm glad I chose this company as if I have any problems I can ring them and they will help solve anything

I have nothing but the nicest things to say about both the company in the office and the girls who come out and provide my care. Since BLUEBIRD have taken over most of my care mainly day to day and personal care duties my whole mental attitude has improved so much i was in a dark place which each lady that walks through my door no matter what has uplifted my spirits and encouraged me to do what I can without added pressure or the feeling of being rushed. The quality of care is of such a high standard which in turn also gives my mum piece of mind that I'm getting a good quality of care and that her daughter is being looked after keeping my dignity and leaving me feeling unembarassed about my situation, my home when the ladies come rings out with laughter and that was something that was sorely missing thank you thank you thank you for just being amazing

The level of care has been great, the carers have been very kind and conscientious so far. Mum has been comfortable and happy with them which is our main concern. They are always on time and very efficient. They offer to do more, but we are more than happy to make mum her breakfast and wash up ourselves. This had made the transition from her rehab to coming back home a happy one.

Bluebird provide a high level of care support for my father. Dad particularly appreciated the consistency of care provision among the bluebird staff. They are always polite and professional when they relate to dad and also to me and other family members.

Very happy with carers,all are friendly and professional , they arrive on time and carry out tasks I am no t able to do , they treat my property with respect , they come rain or shine I enjoy having a chat with them

Our family member required additional care to make a hot meal, general care and companionship. From meeting the friendly Assessment team to then arranging bi weekly visits all runs smoothly. The team contacts us to ensure all OK and the easy access portal can be accessed when notes are available of the latest visit by the carer. Our family member is extremely happy and it gives us a layer of professional help and peace of mind.

Not withstanding the times of the day the carers arrive, they always present themselves with a cheerful attitude. As we are having the same girls on a regular basis, we are feeling visits are more personable and friendly. Tasks and duties are carried out in polite and experienced manner with a meaningful "is there anything else you need me to do" when leaving.

We have been with bluebird for 13 months and it was the first time that we had a carer to sit with mum for 6 hours. Mum has dementia and has not been well of late. We were concerned about mum's anxiety and agitation levels but I must say after reviewing the cameras which we have, Nazia was fantastic. She showed so much patience, empathy and encouragement with mum and gave us great reassurance that we have made the right choice in choosing bluebird care. They have some wonderful carers who do genuinely care about their clients and the main thing is that mum has a good relationship and rapport with the carers and vice versa.

I'm writing this regarding Tapua,who is always on the emergency care side,she is so understanding and always gets the task done,she is polite and always knows my name,when I call in relation to my mum Marian, thank you so much

In general, I'm satisfied with the service, but I think there's room for improvement in consistency across the team.

I only get to visit my mum twice per year and she seems to be doing very well. We can't thank the carer enough for the care she shows my mum and we really appreciate all her hard work . She has lively conversations with mum and it is nice to know that mum has a friendly face whenever mercy is visiting

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Amazing personable extremely caring & professional.Have really helped with my Mum and made life much easier and happier for us all .Great Team and Mum loves them ..she us usually vary of people but looks forward to every visit

I have been with Bluebird Homecare for some time now, and I am very pleased with the progress. The carers are excellent, well trained, very helpful and friendly. They are very professional and work very hard at what is a difficult job. I have been a quadriplegic for 16 years and this group of carers are the best I have ever had. You work around me and the call times that I need, which is brilliant. The all round care is excellent!! I wish I had found Bluebird years ago. Thankyou very much for your care and attention. Please convey my gratitude to all staff involved.

Bluebird care took over my care from a previous provider in March 2025. Standards of care are good overall. Any issues we have had when contacting the management team have not always been dealt with promptly and to our satisfaction. I don't always feel listened to due to my speech impairment. However, I am happy with Bluebird Care at this point.

I feel very confident that my Mum is being taken care of by Bluebird Care,all of the carers that look after my Mum's basic needs, treat her with dignity, respect and empathy. They have become part of our extended family. The yearly reviews are helpful to identify any changes that my Mum may require in her care plan, last year my Mum had to go into hospital and Bluebird were concerned and asked after her welfare which goes above and beyond.I particularly like the website where I can check on the customer schedule, read the notes on the visits and I use the online chat if I need to change or enquire about anything, this is always promptly dealth with, all in all yes I recommend Bluebird Care .

Bluebird are lovely set of ladies who care for my mum, they are efficient at alerting the correct services when something is wrong, they are kind and gentle and prompt on timings. My mum is happy with her care (eldwick West Yorkshire)