Francis Lodge Care Agency shares the view that caring starts from the heart.
The agency provides flexible, person-centred homecare for children, young adults, adults and older people, so everyone can live a full, independent and interesting life in the comfort of their own home.
Care is tailor-made. The team considers each person's needs and wishes during the care assessment and throughout delivery. Whether someone needs companionship by the hour, regular visits, overnight...
Francis Lodge Care Agency shares the view that caring starts from the heart.
The agency provides flexible, person-centred homecare for children, young adults, adults and older people, so everyone can live a full, independent and interesting life in the comfort of their own home.
Care is tailor-made. The team considers each person's needs and wishes during the care assessment and throughout delivery. Whether someone needs companionship by the hour, regular visits, overnight care or full-time live-in support, short-term or long-term, the service fits around them.
For children and young adults, patient, encouraging carers build confidence, independence and routine, keeping young people connected to family, friends, school and community.
Services include:
• Help getting up and going to bed
• Overnight care
• Live-in care
• Hourly care
• Personal hygiene care
• Preparing meals
• Washing and ironing
• Shopping
• Social outings and medical appointments
• Light domestic work
• Companionship and support for children and young adults
All care staff are DBS-checked and qualified to Level 2 or above. The agency continually trains and develops its team in modern methods and techniques, always mindful that customer satisfaction is vital to quality care.
The team aims to provide the same standard of care expected for all families.
Care Provided by Francis Lodge Care Agency
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£38 - £58
Weekly Live-in Care
From £1,300
Contact Francis Lodge Care Agency to get a personalised quote:
Our prices will vary depending on care needs, there will be an additional travel charge starting from £3.50. We offer a range of services and the costs are variable. The cost of our live in care services will be discussed during the assessment.
The price(s) shown are provided by the agency. Contact Francis Lodge Care Agency for full pricing details and T&Cs.
Review from A A (Granddaughter of Client) published on 12 September 2023 Date of experience: August 2023•Submitted via Website•
Overall Experience
My grandmother started receiving the services of Francis care home in August 2023. We have received a smooth sailing service and are delighted to have such a relationship between client and carers. The carers come in and get straight to the point, willing to assist my grandmother in any emotion or...
My grandmother started receiving the services of Francis care home in August 2023. We have received a smooth sailing service and are delighted to have such a relationship between client and carers. The carers come in and get straight to the point, willing to assist my grandmother in any emotion or situation that they enter upon. We have had such services provided by the manager and the team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Bharti S (Daughter of Client) published on 3 July 2019 Date of experience: June 2019•Submitted via Postal Review Card•
Overall Experience
We are happy with the services provided by Francis Care. Always on time.
We are happy with the services provided by Francis Care. Always on time.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Stephen G (Son of Client) published on 17 October 2018 Date of experience: October 2018•Submitted via Postal Review Card•
Overall Experience
Overall very happy with the service provided. My mother seems very happy and there is a lot more cleanliness around the flat. At least she now has a bath every other day and clean clothes as well.
Overall very happy with the service provided. My mother seems very happy and there is a lot more cleanliness around the flat. At least she now has a bath every other day and clean clothes as well.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Pirapatatha B (Client / Service User) published on 28 September 2017 Date of experience: February 2017•Submitted via Postal Review Card•
Overall Experience
I am happy with staff.
I am happy with staff.
Staff
Care / Support
Management
Treated with Dignity
No Rating
Value for Money
Review from Zaibumnisa N (Wife of Client) published on 31 May 2017 Date of experience: May 2017•Submitted via Postal Review Card•
Overall Experience
Carer is providing productive, good service e.g making my husband to do his physio activity, in a very professional but friendly manner.
Also, the other services such as feeding, changing and making the bed are all high standard.
Carer is providing productive, good service e.g making my husband to do his physio activity, in a very professional but friendly manner.
Also, the other services such as feeding, changing and making the bed are all high standard.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Clive B (Friend of Client) published on 7 November 2016 Date of experience: July 2016•Submitted via Postal Review Card•
Overall Experience
Very good, honest, on time, very reliable.
Very good, honest, on time, very reliable.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 August 2018
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Francis Lodge Care Agency.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Francis Lodge Care Agency.
Accreditations
There are no accreditations posted yet for Francis Lodge Care Agency.
Meet the Team (1)
Monica MaxwellJob Title Registered ManagerJoined 2009
I possess over 20 years of experience managing a care service, from running a care home, to managing domiciliary care agencies, caring is in my...
I possess over 20 years of experience managing a care service, from running a care home, to managing domiciliary care agencies, caring is in my blood.
Above my professional qualifications, I am a people person. I am committed to ensuring people are always happy and content, I am friendly and approachable with a love of classical music, cooking, socialising, and Pilates. I enjoy catching up on current affairs, having good conversations and forging a good rapport with our service users and their families.
Our company motto is ‘Caring starts from the heart’ My aim is to care for people the way I would like to be cared for. We endeavour to provide a compassionate flexible, reliable, and efficient care service and nothing is too big or too small for our dedicated care team to deal with.
Frequently Asked Questions about Francis Lodge Care Agency
How much does Francis Lodge Care Agency cost?
The agency lists fees between £38 and £58 for hourly visiting care and from £1,300 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Francis Lodge Care Agency employ?
Francis Lodge Care Agency employs 10 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Francis Lodge Care Agency to verify any information. View our terms and conditions. Francis Lodge Care Agency has an Enhanced Service -what an Enhanced Service includes.
