Francis Lodge Care Agency shares the view that ‘caring starts from the heart’.
They offer a flexible service which enables customers to live full, independent, interesting lives and still stay within the comfort of their own home.
The service is unique in offering a person-centred approach to delivering homecare service, tailored to the needs of service users. A service which offers hourly care, companionship support, to full-time live-in care services.
The team...
Francis Lodge Care Agency shares the view that ‘caring starts from the heart’.
They offer a flexible service which enables customers to live full, independent, interesting lives and still stay within the comfort of their own home.
The service is unique in offering a person-centred approach to delivering homecare service, tailored to the needs of service users. A service which offers hourly care, companionship support, to full-time live-in care services.
The team aim to provide you with the same standard of care that they would expect for their own families.
Care at home usually involve daily or weekly visits, including overnight care and live-in care. Dedicated care workers are happy to provide short-term or long-term home care support.
The team will tailor-make your care plan for you, taking into account your needs and wishes throughout the care assessment and delivery of service.
Services includes:
- Helping with getting up or going to bed
- Overnight care
- Live-in care
- Hourly care
- Personal hygiene care
- Preparing meals
- Washing and ironing
- Shopping
- Social outing trips, medical appointments
- Light domestic work
All Care staff are DBS checked and qualified to level 2 and above. The agency continually trains and develops its care staff to ensure that they are fully up to date with modern methods and techniques, but at the same time being mindful that customer satisfaction is vital in the delivery of quality care service.
Care Provided by Francis Lodge Care Agency
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£26.50 - £27.50
Weekly Live-in Care
£900 - £1,290
Contact Francis Lodge Care Agency to get a personalised quote:
Our prices will vary depending on care needs, there will be an additional travel charge starting from £3.50. We offer a range of services and the costs are variable. The cost of our live in care services will be discussed during the assessment.
The price(s) shown are provided by the agency. Contact Francis Lodge Care Agency for full pricing details and T&Cs.
Review from A A (Granddaughter of Client) published on 12 September 2023 Submitted via Website•
Overall Experience
My grandmother started receiving the services of Francis care home in August 2023. We have received a smooth sailing service and are delighted to have such a relationship between client and carers. The carers come in and get straight to the point, willing to assist my grandmother in any emotion or...
My grandmother started receiving the services of Francis care home in August 2023. We have received a smooth sailing service and are delighted to have such a relationship between client and carers. The carers come in and get straight to the point, willing to assist my grandmother in any emotion or situation that they enter upon. We have had such services provided by the manager and the team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Bharti S (Daughter of Client) published on 3 July 2019 Submitted via Review Postal Card•
Overall Experience
We are happy with the services provided by Francis Care. Always on time.
We are happy with the services provided by Francis Care. Always on time.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Stephen G (Son of Client) published on 17 October 2018 Submitted via Review Postal Card•
Overall Experience
Overall very happy with the service provided. My mother seems very happy and there is a lot more cleanliness around the flat. At least she now has a bath every other day and clean clothes as well.
Overall very happy with the service provided. My mother seems very happy and there is a lot more cleanliness around the flat. At least she now has a bath every other day and clean clothes as well.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Pirapatatha B (Client / Service User) published on 28 September 2017 Submitted via Review Postal Card•
Overall Experience
I am happy with staff.
I am happy with staff.
Staff
Care / Support
Management
Treated with Dignity
No Rating
Value for Money
Review from Zaibumnisa N (Wife of Client) published on 31 May 2017 Submitted via Review Postal Card•
Overall Experience
Carer is providing productive, good service e.g making my husband to do his physio activity, in a very professional but friendly manner.
Also, the other services such as feeding, changing and making the bed are all high standard.
Carer is providing productive, good service e.g making my husband to do his physio activity, in a very professional but friendly manner.
Also, the other services such as feeding, changing and making the bed are all high standard.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Clive B (Friend of Client) published on 7 November 2016 Submitted via Review Postal Card•
Overall Experience
Very good, honest, on time, very reliable.
Very good, honest, on time, very reliable.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 August 2018
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
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Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Francis Lodge Care Agency.
Meet the Team (1)
Monica MaxwellJob Title Registered ManagerJoined 2009
I possess over 20 years of experience managing a care service, from running a care home, to managing domiciliary care agencies, caring is in my...
I possess over 20 years of experience managing a care service, from running a care home, to managing domiciliary care agencies, caring is in my blood.
Above my professional qualifications, I am a people person. I am committed to ensuring people are always happy and content, I am friendly and approachable with a love of classical music, cooking, socialising, and Pilates. I enjoy catching up on current affairs, having good conversations and forging a good rapport with our service users and their families.
Our company motto is ‘Caring starts from the heart’ My aim is to care for people the way I would like to be cared for. We endeavour to provide a compassionate flexible, reliable, and efficient care service and nothing is too big or too small for our dedicated care team to deal with.
Frequently Asked Questions about Francis Lodge Care Agency
How many Carers does Francis Lodge Care Agency employ?
Francis Lodge Care Agency employs 10 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Francis Lodge Care Agency to verify any information. View our terms and conditions. Francis Lodge Care Agency has an Enhanced Service -what an Enhanced Service includes.
