Active Support Service Ltd Reviews (6)
Over all time Active Support Service Ltd has 6 reviews.
Review from S H (Client) published on 4 September 2019
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Like my carers. Like Active Support a lot.
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Treated with Dignity
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Value for Money
Review from Suz C (Relative of Client) published on 29 August 2019
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff, carers and office staff that we have been in contact with have been extremely helpful, supportive, knowledgable and efficient. Thanks for great supporting over the last few years. A great team, often going "that extra mile". Thank you.
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Treated with Dignity
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Value for Money
Review from Sue T (Regular Volunteer) published on 28 October 2016
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All of the staff both office based and support workers strive to provide the best service possible. They are professional at all times whilst working toward the clients active participation. A great organisation.
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Care / Support
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Treated with Dignity
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Value for Money
Review from Vonnie D (Daughter of Client) published on 28 April 2016
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am the daughter, I came to visit her on 26th February 2016 to 6th March 2016 in that time I was able to meet the team of carers looking after my mother. I find everyone very caring and gentle with mum, always polite and was reassured that she is in good hands with a team that have her best interests
and safety at heart. I can return home knowing that she is being well looked after. It has been a pleasure meeting them all.
Reply from Andrea Adams, Registered Manager at Active Support Service Ltd
Thank you for taking the time to complete a review. It is a pleasure to read that Active Support are providing a service that meets the expectations of both you and your mother. I will pass on your kind comments to the team.
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Treated with Dignity
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Value for Money
Review from Nichola H (Mother of Client) published on 25 November 2015
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carer at present good, punctual, service has improved, previous carer was often late collecting my daughter. Invoices not sent for months. All aspects much better. My daughter is happy with her carer and the hours allocated.
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Review from Irene G (Client) assisted by family/friend published on 17 November 2015
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good service throughout.
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Treated with Dignity
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Value for Money
