Active Support Service Ltd

7 Alexandra Street, Kettering NN16 0SX
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6 Reviews
  • Active Support Service Ltd, Kettering
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Home Care Providers belonging to Mega Resources Nursing & Care - Northamptonshire
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9.4

Care Provided by Active Support Service Ltd

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £23.50 – £28.50
The price(s) shown are provided by the agency. Contact Active Support Service Ltd for full pricing details and T&Cs.

Contact Active Support Service Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Active Support Service Ltd to get a personalised quote.

Good to Know

Owner

  • Active Support Service Ltd
  • Privately Owned

Person in Charge

  • Mandy Coyne (Managing Director)
Are you the Owner/Manager of Active Support Service Ltd? View your Advertising Options

Active Support Service Ltd Reviews (6)

Over all time Active Support Service Ltd has 6 reviews.

Overall Experience
  • 5
  • 1
  • 0
  • 0
  • 0
Date Published
  • 6
  • 0
  • 0
  • 0
  • 6
Reviewer Connection to Active Support Service Ltd
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 6, showing 1-6
Review from S H (Client) published on 4 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Like my carers. Like Active Support a lot.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Suz C (Relative of Client) published on 29 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff, carers and office staff that we have been in contact with have been extremely helpful, supportive, knowledgable and efficient. Thanks for great supporting over the last few years. A great team, often going "that extra mile". Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sue T (Regular Volunteer) published on 28 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff both office based and support workers strive to provide the best service possible. They are professional at all times whilst working toward the clients active participation. A great organisation.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Vonnie D (Daughter of Client) published on 28 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am the daughter, I came to visit her on 26th February 2016 to 6th March 2016 in that time I was able to meet the team of carers looking after my mother. I find everyone very caring and gentle with mum, always polite and was reassured that she is in good hands with a team that have her best interests
and safety at heart. I can return home knowing that she is being well looked after. It has been a pleasure meeting them all.
Reply from Andrea Adams, Registered Manager at Active Support Service LtdThank you for taking the time to complete a review. It is a pleasure to read that Active Support are providing a service that meets the expectations of both you and your mother. I will pass on your kind comments to the team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Nichola H (Mother of Client) published on 25 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carer at present good, punctual, service has improved, previous carer was often late collecting my daughter. Invoices not sent for months. All aspects much better. My daughter is happy with her carer and the hours allocated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Irene G (Client) assisted by family/friend published on 17 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good service throughout.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2026

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Active Support Service Ltd

How many Carers does Active Support Service Ltd employ?

Active Support Service Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Active Support Service Ltd to verify any information. View our terms and conditions. Active Support Service Ltd has an Basic Service - more info.