Graham House, Knockbracken Healthcare Park, Saintfield Road, Belfast BT8 8BH
Owner : M Care Ltd
Person in charge: Debbie Walton (Manager)
Type of Service: Home Care Agency (Privately Owned)
Care Offered: Domestic Services / Home Help
The Review Score of 4.8 (maximum of 10) for M Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for M Care Ltd in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for M Care Ltd is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 0 Points relating to the number of positive Reviews for M Care Ltd is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
M Care Ltd has a Review Score of 4.8 (4.833) from 1 Reviews
Review submitted from a Website Submission by SarahAnn (Granddaughter of Client) on Wednesday 4 November 2015. Relates to August 2015.
I would like to thank all the staff who came and cared for my Grandmother in her home. My grandmother was sent home for end of life care and the staff were fantastic my grandmother adored them all and we as a family are forever thank full for their help and the care they showed not only to my grandmother but to us as a family.
How likely would you be to recommend M Care Ltd? Extremely Likely