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Care Plus

Acton Court, Acton Gate, Stafford, Staffordshire ST18 9AP
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Care Provided by Care Plus

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • The Housing Plus Group Ltd
  • Voluntary / Not for Profit Owned

Person in charge

  • Sylvia Rob (Manager)
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Care Plus Reviews (1)

Over all time Care Plus has 1 review.

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Review from Dianne P (Daughter of Client) published on 7 October 2021 Submitted via Website
Overall Experience

At first, seemed fine but then cracks appeared. Carers are fine if your relative has no personal needs like changing them, washing them, changing bed but sometimes they forget to feed for a long time. Management is awful. They don't have time to train people up. If your parents have needs to wash, dress, assist to the toilet don't bother because they could not be bothered. I had an awful time. The carers, some are fab, others need to work in a pub. If your relatives are able-bodied great, if not forget it.

Reply from Angie Jackson, Head of Regulated Care at Care Plus
Dear Dianne

Thank you for your feedback and for highlighting these issues. We are proud to provide high-quality care and support in Staffordshire and Shropshire, where our dedicated team deliver almost 100,000 hours of care each year to help people to live independently in their own homes....  

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 February 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Care Plus.

Meet the Team (0)

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Frequently Asked Questions about Care Plus

How many Carers does Care Plus employ?

Care Plus employs 86 carers.

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