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Over all time Care Plus has 1 review.
At first, seemed fine but then cracks appeared. Carers are fine if your relative has no personal needs like changing them, washing them, changing bed but sometimes they forget to feed for a long time. Management is awful. They don't have time to train people up. If your parents have needs to...
At first, seemed fine but then cracks appeared. Carers are fine if your relative has no personal needs like changing them, washing them, changing bed but sometimes they forget to feed for a long time. Management is awful. They don't have time to train people up. If your parents have needs to wash, dress, assist to the toilet don't bother because they could not be bothered. I had an awful time. The carers, some are fab, others need to work in a pub. If your relatives are able-bodied great, if not forget it.
Thank you for your feedback and for highlighting these issues. We are proud to provide high-quality care and support in Staffordshire and Shropshire, where our dedicated team deliver almost 100,000 hours of care each year to help people to live independently in their own homes....
Dear DianneThank you for your feedback and for highlighting these issues. We are proud to provide high-quality care and support in Staffordshire and Shropshire, where our dedicated team deliver almost 100,000 hours of care each year to help people to live independently in their own homes. Customer satisfaction is our top priority, and we are sorry to hear that you are disappointed in the support that you have received. We would like to look into the concerns you have raised but will need some further information from you in order to do this. Please get in touch with us at enquiries@care-plus.org.uk with your address and contact details and we will do all that we can to resolve this. Thank you.
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Care Plus employs 86 carers.
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