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Barnet Home Carers

Global House, 303 Ballards Lane, London N12 8NP
Barnet Home Carers Logo
Barnet Home Carers logo
Barnet Home Carers, London
Barnet Home Carers, London
Barnet Home Carers, London

Barnet Home Carers have been delivering care across Barnet for over 30 years, with highly skilled and experienced staff many of whom have been with the organisation for decades. Barnet Home Carers have a highly trained, professional team of home care assistants who are dedicated to helping clients live safely at home and be as independent as possible.

As a well established local charity, Barnet Home Carers do not have...  

Care Provided by Barnet Home Carers

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £28 - £31
  • Weekly Live-in Care Fees: £1,000 - £1,500

We will be transparent with you about our fees and a Cost of Care Illustration is available on our website.

The price(s) shown are provided by the agency. Contact Barnet Home Carers for full pricing details and T&Cs.

Contact Barnet Home Carers to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Barnet Carers Centre
  • Voluntary / Not for Profit Owned

Person in charge

  • Donia Arnall (Registered Manager)

Barnet Home Carers Reviews (18)

8.0

Barnet Home Carers has a Review Score of 8.0 (8) out of 10, based on 1 reviews in the last 2 years. Over all time Barnet Home Carers has 18 reviews.

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Showing 18 reviews matching selected criteria
Review from Jon D (Client / Service User) published on 12 December 2025 Submitted via Website
Overall Experience
The carer we have been paired with is very caring and very thorough. They are always positive, friendly, chatty and always happy to see me.They have a great sense of humour and always make me smile.
The carer encourages me to do what I can myself and to remain as independent as possible where I can. They ensure my safety at all times and treat me with dignity and respect.
They are patient with me and sensitive to my needs. They give me enough time to complete what I am doing and ensure I am comfortable at all times.
They take an Interest in what I am doing each day and check in with me every morning on the previous day.
They encourage me to engage in conversation by asking me questions and my family have noticed an improvement in my speech and confidence to engage in conversation since she has started.

They are always on time or let my wife know their ETA if they are caught in traffic. They have been flexible on days when we have needed an earlier time due to appointments.

Reply from Michael Rich, CEO at Barnet Home Carers

Thank you so much for your kind review Jon. It makes a real difference to us and we will make sure that your carers know about this review and the feedback that you have given. Many thanks.

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Review from C S (Daughter of Client) published on 17 April 2024 Submitted via Website
Overall Experience

I want to thank all the staff at the Barnet Home Carers Centre for their help. I got a grant for a microwave which I now have and this has really helped me at meal times to heat up food both for myself and my mother. I am really grateful for the help with completing the form and the help I was given by the staff with the carers assessment and the staff were great from beginning to end, I do really want to say a big thanks to all. I will always contact Barnet Home Carers for any help or advice I need, they are really brilliant. Thanks again.

Reply from Michael Rich, CEO at Barnet Home Carers

Thank you for your kind review. We always do our best to help and our ability to support you as a carer as well as the person you care for can make a real difference. Always happy to help.

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Review from Nighat Y (Sister of Client) published on 16 May 2023 Submitted via Website
Overall Experience
Barnet Home Carers support my brother-in-law who is 89 years old. Two carers visit him every Monday to Thursday.
My brother-in-law is happy with them. He says that the carers are kind and very caring about his needs. They listen to his requests and make sure that he eats well and is in a happy mood.

Thank you Barnet Home Carers service for your kind, compassionate and efficient service.

Reply from Michael Rich, CEO at Barnet Home Carers

Thank you very much for your feedback - it is most welcome. We aim to be as responsive as possible so we are glad to hear that your brother is getting his needs met.

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Review from Richard G (Son of Client) published on 3 May 2023 Submitted via Website
Overall Experience

Very good carers company with good emergency backup. The manager is always very responsive and gets things done. Best agency I've used. Most important my dad feels safe with them looking after him and that means I sleep at night not having to worry as much.

Reply from Rhonda Oliver, Senior Administrator at Barnet Home Carers

We are delighted to hear how satisfied this client is with our service. We endeavour to ensure that all our clients feel like this.

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Review from Bryony F (Daughter of Client) published on 3 May 2023 Submitted via Website
Overall Experience
Barnet Home Carers supports my father with 3/4 visits per day. The visits include offering companionship, going out for walks, assisting with cooking/cleaning/washing clothes, assisting with foot and skin care. I find the carers to be consistently helpful, patient, kind and considerate. The weekly schedule is communicated clearly and the app used is very helpful for sharing information and updates. The team are flexible on scheduling changes (e.g., dropping him off at a friend's house, collecting him from a day centre) and always prepared to take on new tasks.

I find Barnet Home Carers easy to communicate with, by phone/email / 24-hour number. The team are kind to my dad and treat him with dignity and respect. They have got to know him and he has enjoyed developing relationships with all the different carers who visit him. They have been incredibly helpful in providing feedback, sharing ideas and offering support for us and my dad. We are really grateful to be in partnership with them.

Reply from Rhonda Oliver, Senior Administrator at Barnet Home Carers

This review demonstrates the wide range of the type of support we can provide to our clients. Our carers are well trained, highly motivated and committed to providing the best care possible.

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Review from Gary F (Son of Client) published on 21 April 2023 Submitted via Website
Overall Experience
The service provided is very good, the people that come to wash and dress my mum are very kind, caring and happy.
My mum is very confident with the staff as well.

Also, the people in the office are very supportive of my mum and me and also the carers.

Reply from Rhonda Oliver, Senior Administrator at Barnet Home Carers

We endeavour to offer the best possible service at all times and we are pleased that this client is happy with the support we provide.

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Review from R J (Client / Service User) published on 21 April 2023 Submitted via Website
Overall Experience
I am a service user and have been receiving support from Barnet Home Carers since August 2020.
The carers are friendly and supportive and aim to fulfil my needs.
I find the management team very hands-on and professional and aim to support and resolve my needs as a service user.
My care plan is updated taking into consideration my circumstances and changing needs.

A person-centred approach is adopted to empower service users to fulfil their potential, in a supportive environment.

Reply from Rhonda Oliver, Senior Administrator at Barnet Home Carers

It is great to have our person-centred approach acknowledged in such a positive way.

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Review from W R (Son of Client) published on 11 May 2022 Submitted via Postal Card
Overall Experience

First-class care from the staff, carers and also first-class support from the staff at Barnet Home Carers.

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Review from E A (Client / Service User) published on 11 May 2022 Submitted via Postal Card
Overall Experience

The service givers are always punctual. The office is good at letting us know of any changes such as the person giving the care may be coming earlier or a change of carer on a particular shift. All carers are patient and helpful and very polite.

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Review from R J (Daughter of Client) published on 10 May 2022 Submitted via Postal Card
Overall Experience
Barnet care supports 2 members of my family both care teams are polite, supportive and always go beyond what is expective of them. The coordinator is the same, helpful and supportive.

Thank you so much for making things easier for us.

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Review from J M (Client / Service User) published on 28 April 2022 Submitted via Postal Card
Overall Experience

Excellent care provided to my wife. Very helpful and supportive for my wife's many needs.

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Review from Norman F (Client / Service User) published on 24 March 2022 Submitted via Postal Card
Overall Experience

I am looked after very well.

Reply from Donia Arnall, Head of Homecare at Barnet Home Carers

We are all very pleased that you feel we look after you well as we strive to provide the best care possible at all times.

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Review from B G (Husband of Client) published on 19 March 2020 Submitted via Postal Card
Overall Experience

All 4 carers are friendly and efficient.

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Review from M B (Wife of Client) published on 16 March 2020 Submitted via Postal Card
Overall Experience

We have had excellent service from Barnet Home Carers. The office staff have been wonderful - kind and sympathetic. They have always managed to provide carers when we need them, and they have tried to match carers with client as much as possible. My husband has Parkinson's and Barnet Home Care has become an important part of our support network.

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Review from J M (Son of Client) published on 8 August 2019 Submitted via Postal Card
Overall Experience

I contacted Barnet Home Carers to provide a carer for my parents with dementia. They came to our home to meet my parents and after careful consideration, suggested a carer. That carer has been superb and has helped my parents with cooking, shopping, washing etc. The carer has been very proactive when there have been any problems, as have Barnet Home Carers. Thoroughly recommended.

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Review from David P (Client / Service User) published on 4 July 2019 Submitted via Postal Card
Overall Experience

The care and carers provided have all been excellent. We would recommend Barnet Home Carers at any time. Thank you.

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Review from J P (Client / Service User) published on 3 July 2019 Submitted via Postal Card
Overall Experience

Going back some years to your care of my late husband, I have always found all your staff polite, respectful and very helpful now I am the client.

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Review from R O (Daughter of Client) published on 27 June 2019 Submitted via Postal Card
Overall Experience

Barnet Home Carers have been looking after mum for several months. They give me the peace of mind to enable me to continue working part-time knowing she will be very well cared for in my absence. They are flexible, knowledgeable and well trained. My mother is partially sightly and has dementia and the carers make sure she is stimulated and has fun. Most importantly, she loves them!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 July 2021
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Barnet Home Carers.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Barnet Home Carers.

Meet the Team (3)

Donia Arnall Job Title: Registered Manager Joined: 2001
Donia Arnall

Donia Arnall is the Registered Manager. She started working as a carer for the organisation in 2001. In 2011, she became a care co-ordinator and then became a Registered Manager in 2014. Donia has a huge amount of experience and knows the job from the bottom up. She brings all of that knowledge to our service every day. She is happy to work with the Team, who are all long-standing members of staff who understand what is required to provide first-class care in the home. The Team is dedicated and committed to running the service, and they all still go out of the office and work closely with our service users and our care staff.

Geraldine Byrne Job Title: Deputy Care Manager Joined: 2008
Geraldine Byrne

Geraldine Byrne, our Deputy Care Manager started with us in 2008 as a Homecare Assistant, after being a Carer for her mother for many years. Moving on to care co-ordination and then to Deputy Manager of the service, Gerri brings a huge amount of experience and is responsible for much of the day to day running of the service.

Gloria Addai Job Title: Senior Care Co-ordinator Joined: 2005
Gloria Addai

Gloria Addai is our Senior Care Co-ordinator and has been working with us since 2005 when she started as a Homecare Assistant. She has been in her role as Care Co-ordinator for the last 4 and a half years. Gloria is responsible for the smooth running and coordination of our Homecare Assistants and Service Users and for co-ordinating our training programme.

Frequently Asked Questions about Barnet Home Carers

How many Carers does Barnet Home Carers employ?

Barnet Home Carers employs 55 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Barnet Home Carers to verify any information. View our terms and conditions. Barnet Home Carers has an Enhanced Service - more info.