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Advanced Care

1130 Elliot Court, Herald Avenue, Coventry Business Park, Coventry, West Midlands CV5 6UB
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Advanced Care, Coventry
Advanced Care, Coventry
Advanced Care, Coventry

As an industry-leading domiciliary care agency, Advanced Care has provided quality domiciliary care for the citizens of Coventry since it was established in 1999.

Advanced Care has a wealth of experience and insight into providing tailor-made support services for service users and their loved ones, using domiciliary care to provide the best possible support for service users.

Their ethos is the provision of person-centred home support, offering both dignity and respect...  

Care Provided by Advanced Care

Types of Home Care

  • Visiting Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £28

Please get in touch with our team for an individualised price based on your care requirements

Contact Advanced Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Advanced Care
  • Private Owned

Person in charge

  • Louise Kemp (Manager)

Advanced Care Reviews (16)

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9.5

Advanced Care has a Review Score of 9.5 (9.527) out of 10, based on 9 reviews in the last 2 years. Over all time Advanced Care has 16 reviews.

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Showing 16 reviews matching selected criteria
Review from Samantha T (Client / Service User) published on 11 September 2026 Submitted via Website
Overall Experience

Very reliable service they listen to what needs you have and match you well with carers so you can trust and build a relationship with them which I feel is so important. I feel very safe and looked after very well.

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Review from Loz D (Son-in-law of Client) published on 10 September 2026 Submitted via Postal Card
Overall Experience

Excellent service provided for mother in law. Girls are polite and very helpful always. They provide company on a daily basis.

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Review from Michelle C (Wife of Client) published on 28 August 2026 Submitted via Website
Overall Experience
I am extremely happy with the care service we receive. The service is excellent, and all the staff are very pleasant, caring and helpful.
They consistently go above and beyond to ensure that the care provided is of the very best standard. Their kindness, professionalism and dedication are greatly appreciated, and it is reassuring to know that such wonderful people are providing the care.

I would highly recommend their services to anyone looking for a caring, reliable and professional team.

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Review from E M (Granddaughter of Client) published on 28 August 2026 Submitted via Website
Overall Experience
Advanced Care have looked after both of my Grandparents in their later years, the carers have always been kind and professional and thorough in their work.

I would always recommend their services to others.

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Review from Adrian K (Son of Client) published on 28 August 2026 Submitted via Website
Overall Experience
Advance care are very professional, the team have a great communication in more than one way, the daily careers who come are always pleasant, they really make a difference doing a task a son cant really do showering daily and the hygiene factor,

the office and management team co-ordinate the team well with Adult social care so any extra support to the regular daily calls required the team can't do enough to help and provide that extra care and support you can rely on.

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Review from A A (Client / Service User) published on 28 August 2026 Submitted via Postal Card
Overall Experience

The carers that look after me are wonderful and lift my day. I would be lost without them so thank you. The new app is proving very difficult to use as I can see past carers that have been here but not able to see is here in the future week. So if my regular carer is off ie on holiday its not useful.

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Review from R P (Wife of Client) published on 28 August 2026 Submitted via Postal Card
Overall Experience

We found the staff lovely and lots of smiles. Always look clean and smart. Thank you all so much.

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Review from N W (Son of Client) published on 24 August 2026 Submitted via Website
Overall Experience

Advanced care have been caring for my mother for over 2 years. Their carers are very attentive and genuinely caring. The management team offer great support to families and give advice where needed. I trust them implicitly with the health and wellbeing of my mother and I know she is in safe hands. Mum has multiple and very complex issues which change week to week but A.C. adapt. My mother struggles to communicate but I know she is very happy with the care she receives and if ever in hospital can't wait to return and be attended to by Advanced care. Thank you for your continued support and care for my mother. X

Reply from Nazia Pervaiz, Registered Manager at Advanced Care

Thank you so much for your kind words and continued trust in Advanced Care. It means a great deal to our whole team to know that your mother feels supported and confident in the care we provide. We truly appreciate your feedback and remain committed to providing compassionate, person-centred care with dedication and kindness.

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Review from Philip A (Client / Service User) published on 20 July 2026 Submitted via Postal Card
Overall Experience

Being a 1st time user I have nothing to compare with but I have found this company, Advanced Care, its mangement and visiting carers 1st class. Notevery carer is excellent but most are, and render a personal service to be proud of. Thank you.

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Review from Pat R (Client / Service User) published on 3 April 2024 Submitted via Website
Overall Experience

We are thrilled with the service from Advanced Care, looking after my husband daily. Each day there is a friendly and professional member of the Advanced Care team ready to help our needs and more. They always go above and beyond, exceeding our expectations with the service. They feel like an extension of our family who live a distance away, so we rely on Advanced Care for our daily support.

Reply from Muhammad Damji, Director at Advanced Care

Thank you for your kind words! We are delighted to look after your husband and are always happy to help.

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Review from Penny S (Niece of Client) published on 22 June 2021 Submitted via Postal Card
Overall Experience
My aunt was a private client for (I think) approximately 5 years and as her next of kin, I liaised with the carers on a regular basis.

Everyone was always most attentive to my aunt's needs and very helpful to me with any queries I might have. They went out of their way to not only provide the care she needed but to support her with her emotional and mental needs too. Overall, exceptional service was always provided.

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Review from Edward B (Husband of Client) published on 26 April 2021 Submitted via Postal Card
Overall Experience

My wife had 2 periods of care with Advanced Care, the first was given by a total of about 16 different girls, all of them were extremely good. The later period of care, up to her death, was mainly given by 2 girls, both of whom showed professionalism and compassion in their duties. I cannot fault the carers or their organisation in any way.

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Review from Peter C (Son of Client) published on 11 May 2020 Submitted via Website
Overall Experience

Advanced Care has been faultless in the initial assessment and subsequent support and care of my mother. I cannot praise them highly enough. Nothing appears to be too much trouble, and they go above and beyond their remit, for example voluntarily getting shopping for essential items that my mother ran out of and facilitating delivery and storage of a large shopping order. They have approached my mother's condition (Alzheimer's) with great sensitivity, patience and kindness. I would have no hesitation in recommending Advanced Care.

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Review from R L (Husband of Client) published on 16 October 2019 Submitted via Postal Card
Overall Experience

Always on time and very good with my wife. Made a very big difference.

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Review from Christine P (Client / Service User) published on 16 September 2019 Submitted via Postal Card
Overall Experience

I am happy with the care provided, they treat you with dignity and are very friendly towards your family members. I couldn't ask for better.

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Review from Sarah C (Client / Service User) published on 16 September 2019 Submitted via Postal Card
Overall Experience

Excellent.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 July 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Advanced Care.

Accreditations

There are no accreditations posted yet for Advanced Care.

Meet the Team (5)

Louise Kemp
Louise KempJob Title ProprietorJoined 1999

Louise started her career in care at Coventry City Council thirty years ago. She started by regularly visiting homes and providing assistance to service users as a Community Care Worker.

Whilst working out in the district, Louise completed her vocational, supervisory and management training and gained invaluable experience and a dedication to making the provision of home support a life-affirming experience for service users and realising the satisfaction of knowing she had made a positive difference to someone’s health and wellbeing.

The same work ethic is apparent today. Louise’s career with Coventry City Council progressed to various job roles at a managerial level. Louise left Coventry City Council after 13 years and pursued an entrepreneurial approach of owning her own care company.

Louise established Advanced Care in 1999. Over the past 17 years, Louise and the rest of the dedicated Advanced Care team have built on a foundation which has seen the business flourish. Advanced Care has been at the heart of the home support service industry in Coventry and has managed to build a valuable client base throughout the city.

Louise is based at Advanced Care’s city-centre office and makes all executive decisions but is still hands-on and with the support of her team, visits new service users to introduce herself explain the process of home support and complete assessment to minimise risks to the service user and community support workers ensuring the home support service is safe and meets the individual needs of the service.

Sue Brassington
Sue BrassingtonJob Title ADMINISTRATION MANAGERJoined 1999

Sue joined Advanced Care in 1999 and since then has provided support and assistance to our service users. Sue completed an NVQ 4 in management and oversees all aspects of the day to day administration of Advanced Care.

Zoe Taylor
Zoe TaylorJob Title ADMINISTRATIONJoined 2002

Zoe has been with Advanced Care team for 18 years and in that time has become a valued member of the team. Zoe deals with general enquiries and is instrumental in coordinating staff’s weekly allocated work. Zoe’s IT knowledge has proved invaluable in daily administration tasks.

Evelyn Stanley
Evelyn StanleyJob Title ADMINISTRATIONJoined 2010

Evelyn has brought a wide range of knowledge from Housing with Care having worked for Coventry City Council for 25 years. Eve is a respected member of Advanced Care dealing with customer enquiries.

Faye O'Donnell
Faye O'DonnellJob Title ADMINISTRATIONJoined 2020

Faye is the newest member of the Advanced Care team. Supporting the administration team. Faye has a wealth of experience, client liaison, customer service and general clerical duties.

Frequently Asked Questions about Advanced Care

How many Carers does Advanced Care employ?

Advanced Care employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Advanced Care to verify any information. View our terms and conditions. Advanced Care has an Enhanced Service -more info.