Care Select

Winnington Hall Business Centre, Winnington Lane, Winnington, Northwich CW8 4DU
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9.5 13 Reviews
  • Care Select, Northwich
Care Select is a provider of high-quality home care services, offering care and support to adults; helping them to live as independently as possible at home.

Person-centred care is delivered by a highly skilled and motivated staff team, who treat individuals with dignity and respect at all times.

Staff are selected that are friendly and empathetic and who can communicate effectively with other healthcare professionals and members of the client's own families.

Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £23.95

The hourly visiting care fees starting at £ 23.95. The mentioned prices are only a guideline.
Please contact Care Select Co (J.O.T. Ltd) located at Stable #2, Winnington Hall Business Center, Winnington, Northwich, CW8 4DU to find out the exact price for your requirements. We also provide Waking Night and Sleeping Night services.

These prices are only a guideline, please contact Care Select to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • J O T Ltd

Person in charge

  • Claire O'Sullivan (Manager)
9.5

Care Select has a Review Score of 9.5 (9.466) out of 10, based on 5 reviews in the last 2 years.
Over all time Care Select has 13 reviews.

Overall Experience
  • 11
  • 2
  • 0
  • 0
  • 0
Date Published
  • 13
  • 5
  • 5
  • 5
  • 8
Reviewer Connection to Care Select
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 13, showing 1-13
Review from Gill N (Daughter of Client) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care Select provide an excellent service. We had this Company for my Dad before he passed away at the end of last year. The carers were all so kind and Dad really looked forward to them coming so he could have a laugh and a chat with them!
This made our choice easy as a family when Mum needed care
herself (which is ongoing).
The Carers are all so cheerful and help out with any tasks and the Management Team are very helpful and supportive with any queries you may have.
I would definitely recommend them to anyone needing care for their family or friends
Reply from Claire O'Sullivan, Registered Manager at Care Select

Such lovely comments thank you!!we are glad you are happy with the care for mum and dad, we aim to please!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Michael R (Son of Client) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has received excellent care from Care Select. The staff are punctual, reliable & friendly, having a joke & a chat with her, but also responsive to her needs. She regards her regular carers as friends, & they recently helped her to celebrate her 93rd birthday.
Reply from Claire O'Sullivan, Registered Manager at Care Select

Thank you Michael! of course we helped to celebrate she's 93!!!!! what a lovely lady!!!!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Vanessa T (Sister of Client) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has had Care Select as a home care provider for at least 5 years. Within that time frame I can only say that all the staff at home and in the office conduct themselves in a very professional caring manner. They don't only care about the client but also about their continued welfare, safety
and health.
The carers are of mixed ages but compliment each other and in particularly with my sister keep her young at heart and communicate with her making her laugh when she has days she might be down.
It's very much an open door policy where as a family member you can ask questions or concerns or ring them for advice. They are there to help.
Reply from Claire O'Sullivan, Registered Manager at Care Select

Thank you Vanessa! We were so glad your sister loves the girls company as well as receives good care!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J O (Client) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been with CareSelect for 8 years and have been pleased with the service they provide. The staff are very friendly and will always endeavour to help if possible. There is always someone available to speak to if have any concerns.
Reply from Claire O'Sullivan, Registered Manager at Care Select

Thank you we are pleased that you are happy with your care!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Danielle C (Granddaughter of Client) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't recommend Care Select highly enough. They are currently looking after my Nana, and I couldn't be happier with the care she's receiving.
The team is always so friendly, respectful, and genuinely caring nothing is ever too much trouble for them. My Nana really enjoys their visits and always
speaks so highly of them.
They also looked after my Grandad before he passed away, and I will always be grateful for the compassion and dignity they gave him during that time. He received the very best care, and knowing he was in such good hands gave us so much peace of mind.
Thank you, Care Select, for everything you do you're truly amazing.
Reply from Claire O'Sullivan, Registered Manager at Care Select

Thank you for the lovely comments! we are so pleased your happy with the care!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane H (Client) published on 6 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with my care. I'm treated with dignity and appropriate care and my needs are taken into account.
  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review from E J (Father of Client) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Reliable workers and treat my daughter well. Punctuality is good. All carers that we get are pleasant and have a sense of humour.
Reply from John Franklin, Managing Director at Care Select

Thank you for the amazing review; we are pleased that we are meeting the needs of your family member!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Gavin D (Grandson of Client) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We've had a definite positive experience with Care Select and recommend their services for anyone needing additional support.
Reply from John Franklin, Managing Director at Care Select

Thank you for the comments! We are glad you are getting a positive response from us, as we aim to please!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Angela T (Daughter of Client) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Dad's care is good. He finds the carers very friendly and helpful. Also, when I ring to cancel any calls, the staff are always friendly on the phone.
One issue where his tea time visit was only one apart from his night time. Dad did inform me that the supervisor visited and she would
ensure it would not happen again.
I would recommend Care Select in the future.
Reply from John Franklin, Managing Director at Care Select

We are pleased that you are happy with our care and our willingness to help when needed; we aim to respond as quickly as possible!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Nikki D (Daughter-in-law of Client) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Care Select since last year has been a positive one, I also look after my father-in-law and attend to his everyday needs. The carers that come on a daily basis, in my opinion, have been professional, attentive and enjoy the job. My father-in-law seems content and shows no signs of
distress in their company. They all do a wonderful job and seem dedicated to their profession. I have no qualms with the duty of care given to my father-in-law, all the carers are trustworthy, polite and caring in my opinion.
Reply from John Franklin, Managing Director at Care Select

Thank you so much for this review, Nikki. It's so pleasing to hear that our carers are appreciated by both clients and their families.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mavis L (Client) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came home from hospital after three weeks there, I had been very ill. My carers were there for me and still are. They are a wonderful team who spoil me with care and happiness! They work effortlessly after sometimes long hours. They come in smiling and if my radio is on I just love when they sing
whilst they are tending to me! What a great team you have! I feel I have friends now, I am so grateful to all in the office too. A big thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R H (Client) published on 20 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When Care Select first came to me, I had never needed care in the home. I was a bit nervous. Would the staff be easy to get on with, flexible and approachable? I needn't have worried. From the outset, the carers have been friendly, approachable, kind and understanding. They all understand my needs and
provide them faultlessly. To the extent that I don't know how I would cope so well without them.
I can't praise them enough, ten out of ten from me.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Maureen M (Wife of Client) published on 13 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are really helpful and do more than necessary with a smile.
Would recommend it to anyone.
Reply from Claire O'Sullivan, Manager at Care Select

We are extremely happy with the review! As a company, we are glad the clients and families are happy with our service!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.466)

Overview of Review Score

The Review Score of 9.5 (9.466) out of 10 for Care Select is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.966 for Care Select is calculated as follows: ( (28 Excellents x 5) + (1 Goods x 4) ) ÷ 29 Ratings = 4.966
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care Select is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (3)

Claire

Claire O'Sullivan

Job Title: Care Manager Joined: 2018

Claire brings more than 20 years of care experience to her role as Care Manager at Care Select. She has worked in community-based care and care homes throughout her career and has invested her time in achieving NVQ level 5 in Health and Social Care to add to her many other professional qualifications. This excellent experience and her passion for delivering the best service to both clients and staff, make her the ideal person to lead the Care Select operation.


Claire's success is founded upon her particular skills in developing excellent relationships with both carers and clients and ensures that regular communication and monitoring is an ongoing, open-ended process. She readily adapts to our client's changing requirements, and this is a key feature of the management ethos of Care Select.


Claire and her husband are native to Northwich and have a family of boys. Luckily, Claire shares a passion for cricket with them!

Nicola (Nic)

Nicola (Nic) Hagan

Job Title: Deputy Manager Joined: 2018

Nic's desire to move into Care Management has resulted from her career progression over the past 4 years beginning as a carer, promotion to Senior carer then on to Deputy Manager. Her active enthusiasm for excellent customer care gives both clients and staff confidence that they can contact her freely to discuss all aspects of their daily life.


She is currently undertaking NVQ level 5 in Health and Social Care and expects to complete this very soon. As a qualified trainer, Nic supports our substantial carer training programme and also assists other carers venturing on the NVQ trail.


Before joining Care Select Nic spent time working in the Canary Islands. She's also a qualified Chef, so if we're stuck for what to have for tea at any time, Nic is our automatic 'Go To'!

Lin

Lin Styles

Job Title: Care Co-ordinator Joined: 2015

Lin was welcomed to the team in September 2015. She brought a wealth of experience and expertise in customers which she gained in the home care and retail sector. Lin started with Care Select as a carer and progressed through to Senior Carer and has now undertaken the responsibility for arranging all care schedules in her role as Care Co-ordinator.


Lin has also undertaken specialized 'Train the Trainer' courses to enable her to support our training and development programmes.


Lin has always lived in the Northwich/Winsford area so is best placed to perform efficient and effective rota planning for our carers to work to.


In her spare time, Lin enjoys well-being activities such as swimming and the gym and walking her SIX dogs!

Frequently Asked Questions about Care Select

What Type of Services does Care Select offer?

Care Select offers Home Care.

How many Carers does Care Select employ?

Care Select employs 52 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Select to verify any information. View our terms and conditions. Care Select has an Enhanced Service - more info.