Bluebird Care Norwich & North Norfolk

My thanks to all the team you have been amazing.

Such amazing care. The team genuinely show concern and compassion for Mum, always going above and beyond what's expected. They are incredibly responsive and will happily adjust the care provided to reflect Mum's needs, even at very short notice. I highly recommend them.

Special mention to Maries kindness

Good service mostly but issuing of rotas in good time could be better. More attention to informing of late arrivals! Why doesn't carer inform client direct instead of going through office first.

Thank you for being amazing!

We really cannot fault the service and support we've had and would happily recommend Bluebird Norwich.

Mum was extremely well looked after in her home. The care provided supported Mum's physical and mental well-being. The service provided was very proactive, flagging any potential issues both with Mums well-being and with her home. The carers and management frequently went well beyond their core offering/services. The carers were very kind, friendly and attentive which Mum greatly appreciated. Mum was helped with cleaning, food preparation, medication and provided with someone to engage with (and who showed an interest in her). Bluebird Care has good communication via email, telephone and app. 100% recommended.

My mum has been receiving care from the lovely bluebird ladies since her fall last year. Although Mum made a full recovery, we have decided to stay with Bluebird as they've made such an amazing impact on her mental health. Over the Easter period, a member of the office staff bought round a bunch of flowers and a lovely card for mum, she was over the moon. These extra little touches make a difference. She's been so lonely since Dad passed and all of us work full time so it can be hard to make it around there as often as we would like. We used to spend a lot of time cleaning, shopping, changing bedding, etc but Bluebird helps us with all of this now and we actually get to enjoy quality time with Mum. I couldn't fault them, I 100% recommend them to anyone needing care at home.

Bluebird Care provides a fantastic service to my grandmother, their carers are lovely, so kind and so supportive. I find the office to be really helpful and easy to communicate with, I appreciate how stretched their services are but they are so willing to help whenever they can. Great company and the perfect peace of mind for both me and my family.

My husband has been a client of Bluebird Care over the last six years due to cancer and diabetes as I am unable to give him showers, dress him or help him with his visit to the toilet. During this time his needs have changed. The young ladies who have looked after my husband have been very professional, caring and very empathetic when talking to him. They take the time to listen to what he asks for and comply with his wishes. They also take the time to talk to me, including me and supporting me. I could not have my husband at home without their help and support not only from the carers but from the administration staff. Thank you all for your continued support.

I would happily recommend Bluebird to anyone in need of care and support.

The carers are very good. The office is not very good, an hour late, not even a phone call when they have been today. I don't complain, I appreciate my care is very good. No worries at all. I tell them not to send bad ones.

Bluebird Care provided care for my grandmother for a six-month period. The care was exemplary. The carers were smart, professional and caring and went above and beyond to ensure she was well looked after. I wouldn't hesitate to recommend Bluebird Care Norwich & North Norfolk.

The regular carer is excellent, reliable, sensitive and flexible. She is also very imperative when at times another carer has come; she too was very good. The agency is responsive, but like many, has clear challenges to meet demands due to staff shortages in this very rural area.

Bluebird Care turned out to be a total waste of time, they are the Boris Johnson of social care totally and utterly pathetic as I've got better carers now and that stuck up manager can take a long walk off a Cromer Pier so avoid these lot, they are as useless as you can get!

The service provided is very good and helpful. Their employees are all kind and cheerful and reliable in their work.

Thank you Bluebird for helping support my Grandad in his later years, you make a huge difference to his day.

Bluebird carers looked after my parents for the last few months of my mum's life and have helped keep my dad safe and sane since he was widowed. As a very private and independent gentleman, he struggled with the concept of needing twice daily care, but the tact and diplomacy shown, as well as the kindness, has helped build his confidence. The carers work hard to tap into his interests - wildlife in the garden, favourite TV programmes and most recently encouraging him to play his piano for them. I live a distance away from my dad and it is a huge relief to know he is in such good hands. Thank you for being so kind and for taking the time to get to know and understand him.

A smart carer from Bluebird brightens my day. A kind word and a smile does go a long way. Getting about their work most efficiently. Not a minute lost looking after me. I never want to say goodbye, and do my best to hide a sigh.

My carers always arrive cheerful and upbeat. They are helpful and willing to be patient when I try to be independent.