Bluebird Care Bexley

10 Bellegrove Road, Welling DA16 3PR
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7.0 2 Reviews
  • Bluebird Care Bexley, Welling
Bluebird Care Bexley offers a whole range of home care services to older people as well as those with physical and learning disabilities.

These services include dementia care, respite care, end of life care as well as live in care.

Their highly experienced staff offer compassionate care that enables people to stay independent in their own homes.

The care plans are highly personalised and care practitioners develop a real bond and sense of trust with the people they care for.
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in charge

  • Jane Hills (Manager)

Bluebird Care Bexley Reviews (2)

7.0

Bluebird Care Bexley has a Review Score of 7.0 (7.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Bluebird Care Bexley has 2 reviews.

Overall Experience
  • 0
  • 1
  • 0
  • 0
  • 1
Date Published
  • 2
  • 1
  • 1
  • 1
  • 1
Reviewer Connection to Bluebird Care Bexley
  • 1
  • 1
Total of 2, showing 1-2
Review from L P (Daughter of Client) published on 8 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We had a carer, in particular, who is a very pleasant, kind caring carer who is always willing to help. We would also like to say that all the carers who came to help were also good. Thanks to all of you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ken M (Husband of Client) published on 18 October 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
As the husband/full-time carer for my wife, I arranged for Bluebird to provide additional care/support on a twice-weekly basis. The carer provided came on four occasions and was good. On the fifth day, the carer was due, she did not arrive at the agreed time. I tried to contact Bluebird by phone three
times over a period of two hours, but could not get a response; each time the call was transferred three times but not answered. Then two and a half hours after the time the carer had been due I sent an e-mail to Bluebird advising of the situation and that we would no longer continue with the service. Had a reasonable cause for the problem been given, I may have reconsidered. Since then I have had one e-mailed response from Bluebird stating that they agreed the situation was unacceptable and they would investigate. Since which we have nothing except an incorrect bill. They left a potentially very vulnerable person with no care or information. A complete lack of management or customer care!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.0 (7.000)

Overview of Review Score

The Review Score of 7.0 (7.000) out of 10 for Bluebird Care Bexley is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.000 for Bluebird Care Bexley is calculated as follows: ( (6 Goods x 4) ) ÷ 6 Ratings = 4
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Bexley is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Bluebird Care Bexley

What Type of Services does Bluebird Care Bexley offer?

Bluebird Care Bexley offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Bexley to verify any information. View our terms and conditions. Bluebird Care Bexley has an Enhanced Service - more info.