Bluebird Care Worthing

I started my position here at Bluebird in November 2023. I started out as a carer in 2013 after I lost my nan. My nan was my inspiration to start a career in care as she used to do a lot for our local community, taking housebound people to the local shops by tansporting them on a community bus, held dinners at a local church for people who lived by themselves, making a whole 3 course dinner with Bingo or a raffle between main meal and dessert. I used to help with these and enjoyed my time greatly helping other people as well as making memories with my nan.

I progressed quickly through to a supervisor a year after starting as a carer, I enjoyed the role greatly and had a great rapport with my team and my customers, I then changed roles to a care co-ordinator which, again, I enjoyed, I always enjoy a challenge, and I felt like co-ordinating was a big puzzle. I didn’t come without its challenges, trying to ensure customers had the times and carers they preferred as well as making the routes work for our carers.

From there I joined another company in the same role and was given the opportunity to start my level 5. Whilst carrying out my level 5, it made me more eager to become a care manager because through my many years of carrying out different roles and working through COVID, I felt as though my experiences and qualifications would enable me to support and develop other members of staff to their full potential to then give them the knowledge and support to provide the best care possible for all of our customers.

I continue to develop my knowledge and skills constantly and am always looking at new courses, seminars and networking opportunities.

Several years ago, I discovered my passion for caring for individuals across all walks of life. Whether it was providing support to the elderly, assisting adults with learning disabilities, or helping them integrate into their communities.

My journey began as a Care Assistant, a role that allowed me to connect with those I assisted. Through dedication and hard work, I was soon promoted to Team Leader in Cambridge. Seeking new experiences, I travelled to Australia, where I spent a year working as a Care Assistant in Sydney. This exposure has broadened my perspective of diverse care practices.

Returning to the UK earlier this year, I made Brighton my new home and joined Bluebird as a Field Care Supervisor. Here, I have had the opportunity to engage with people from various backgrounds and further develop my skills set. The happiness and smiles of those I care for continues to drive and inspire me in this rewarding profession.

I started my career at Bluebird Care in July 2014 as a care assistant, it was a part-time position which I fell in love with.

I then progressed in the company, firstly accepting the position of office administrator, which my organisational skills helped me greatly in this role. I then moved on to the position of Support Co-ordinator, which is a more in-depth role where I could use my problem-solving skills to their full potential. I really enjoyed both my roles within Bluebird Care and find that they complement each other.

After completing my NVQ Level 3, I was then given the opportunity to become the Field Care Supervisor - a role that I enjoyed greatly. I found that my skills and knowledge were utilised more effectively and expanded upon.

Late in 2017, I accepted the position of Care Co-ordinator and through my time in various positions, I have been building and tailoring my skills and knowledge to best do this role. I have always had an eye for patterns and do like to think outside the box, I am a problem solver and feel this is why Co-ordinating is second nature to me. Part of my role is to ensure that customers receive care from the right care assistant at the right time, this includes matching personalities and skills, I do love to hear how well our customers and carers get along.

I have completed many training courses through Bluebird Care which has then enabled me to train new carers and support them through their career as well as working with current carers to refresh and expand on their knowledge.

I feel that we provide an excellent service through the dedication, hard work and professionalism of all the team members. There’s no better feeling than knowing you have changed a person's life for the better and being able to help them live out their lives the way they want to.
I have now been with Bluebird Care Worthing for 10 years, I have seen many changes in the company and the industry as a whole and look forward to what might come next.