Samfos Health

S O A R Works Enterprise Centre, Knutton Road, Sheffield S5 9NU
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9.6 27 Reviews
  • Samfos Health, Sheffield
Samfos Health are a home care and nursing provider who supply temporary and permanent staff to nursing and residential care homes, hospitals, prisons, GP surgeries and to individuals requiring care in their own homes.

Person-centred care and support are offered to help people live independently at home for as long as possible.

Staff are employed that have strong empathy skills, and who have a genuine love for the care profession.

Candidates are only selected once they have been fully referenced and CRB checked.
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Care Provided by Samfos Health

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £23 – £28.50
  • Weekly Live-in Care Fees: £20 – £25

Our fees are regularly reviewed in line with the Government's legislation regarding NMW/NLW annually and whenever necessary due to similar recommendations during the course of the year. The amounts quoted/stated may vary depending on the aforementioned changes.

These prices are only a guideline, please contact Samfos Health to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in Charge

  • Samuel Fosu (Manager)

Samfos Health Reviews (27)

9.6

Samfos Health has a Review Score of 9.6 (9.618) out of 10, based on 16 reviews in the last 2 years.
Over all time Samfos Health has 27 reviews.

Overall Experience
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Date Published
  • 27
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  • 16
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Reviewer Connection to Samfos Health
  • 9
  • 5
  • 4
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Total of 27, showing 1-20
Review from Amy C (Daughter of Client) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot praise the carers who cared for my Dad David enough. They were kind, gentle, patient, attentive and cheery even when down wind of his actual mighty wind!


A smile and a chat for us too during a precious but at times hard journey with our Dad who was palliative at home,


Thank you team,

keep doing what you're doing.
Reply from Samuel Fosu, Manager at Samfos Health
Thank you for your kind feedback. We truly appreciate you taking the time to share it.It was indeed a difficult time, but you worked graciously with our staff as a team. Together, we ensured that your…read more
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Review from Julie H (Daughter of Client) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is my second experience of care providers and I can honestly say that the standard from my last experience is night and day. Every carer has been absolutely so professional and so caring and the attention to detail is second to none, the carers turn up when they say they will and are kind caring
and have such a duty of care
Your standards are so high as a business in care and in the NHS I super respect. Not everyone gives good feedback but genuinely in the case it's well deserved please pass on my gratitude and thanks.
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Review from Chris W (Friend of Client) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Didn't know what to expect when this started. My friend was visited four times a day by the friendliest, most caring and competent people we could have wished for. It was a real comfort to him, and to us who stayed with him, whenever his new friends from Samfos arrived. All of those who came prioritised
their friendliness towards him calling him by his name, joking with him and reassuring him throughout. Their service was outstanding, and played an important part in making Bill's last days comfortable, safe, reassured and happy. Thank you so much.
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Review from Robert P (Son of Client) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great service. The staff were so caring and gentle with my mother. She had dementia and could sometimes be a bit awkward but they were so patient with her. She had a few other health problems as well and the care was brilliant. Thank you to all the staff who cared for her.
Reply from Samuel Fosu, Manager at Samfos Health
Thank you for taking the time off your busy schedule to give us this kind review. It is always good to know that our services are positively impacting on individuals and families within our…read more
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Review from L T (Granddaughter of Client) published on 10 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great carers, very polite and can always make him smile. Never had no problems, very caring and helpful. Always let me know anything that I need too. Not a bad word to say about any of the carers or the company.
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Review from K C (Daughter-in-law of Client) published on 7 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff at Samfos were caring, respectful and reliable. Staff were patient and promoted my mother-in-law's dignity in a time that she needed care and support. Provided a professional service. A special thank you to all staff.
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Review from Steve W (Husband of Client) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I used the services of Samfos following discharge from hospital after having knee surgery. I am normally the carer for my wife who suffers from Parkinson's disease but found I couldn't cope having to use crutches until the knee mobility improved. I am now able to care for my wife and reluctantly stopped
the service. I cannot recommend Samfos' care highly enough, nothing was too much trouble for my regular carer who always greeted us with a smile and we will miss her regular visits.
Reply from Samuel Fosu, Manager at Samfos Health
Thank you for your review of our service and for your feedback. We are very glad to have had the privilege to play a role in helping you to successfully recover from your knee surgery. Your regular…read more
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Review from S R (Granddaughter of Client) published on 24 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Carers have been so friendly and accommodating and have been a massive help. Great communication. I never feel my grandma is not looked after well. She doesn't complain. The only thing I can give feedback on is the carers' behaviour around the house - they keep gloves on and touch things around the
house after cleaning my grandma which is not hygienic. They should change the gloves. They slam the front door which my uncle has noticed and has now left a sign on the door. Small things like that. But overall my grandma is happy and we feel content when carers are with her.
Reply from Samuel Fosu, Manager at Samfos Health
Thank you for your honest review. We value your feedback so much. I can assure you that the points you raised have already been fully addressed by offering those staff refresher training on infection…read more
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Review from Paul M (Son-in-law of Client) published on 7 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law and I are very happy with the service we have received from Samfos Care Agency. The Agency Manager is exceptional; always available to answer any queries and make essential adjustments to my father-in-law's package of care if his needs change (my father-in-law has variable health conditions)
to maintain his safety and well-being. I have never before worked with such a responsive and conscientious agency. My father-in-law is fond of his regular carer and they have a good working relationship. At times, my father-in-law can speak abruptly to others, but his carer uses his experience of working with challenging customers to encourage and support my father-in-law kindly and effectively.
Reply from Samuel Fosu, Manager at Samfos Health
Thank you for your kind review. We will always continue to work with families to ensure that our clients always receive the best care possible.
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Review from C B (Next of Kin) published on 5 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Samfos Health provides a very good service with professionalism, compassion and empathy.
The carers are dedicated and go above and beyond to provide a personalised service for their clients.
I would greatly recommend Samfos to anyone seeking a care agency.
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Review from Graham B (Partner of Client) published on 31 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been extremely happy with the service we have received from Samfos Health. The carers have been wonderful. They are always cheerful, kind and respectful to both my partner and our property. It has been a pleasant experience for both of us which has helped my partner to regain her independence
following a short spell in hospital. They will be greatly missed.
I have no hesitation in recommending Samfos Health.
Reply from Samuel Fosu, Manager at Samfos Health
Thank you for your kind review. We could not have achieved such a result without your help and support in working with us as a team. We appreciate your team spirit in working with us to achieve the…read more
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Review from N F (Daughter of Client) published on 23 April 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Samfos treated my dad with respect dignity and continuity he needed. As a family, we felt heard as I chose to express at all times any part of the service I was dissatisfied with. Samfos resolved complaints and made it their duty to keep us and the client happy. I would recommend their overall services.
Reply from Samuel Fosu, Manager at Samfos Health
I would like to thank you for your feedback on our service. We do appreciate your cooperation during the service and for your time in giving us your honest opinion. It is always a treasure to hear…read more
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Review from Linda F (Daughter of Client) published on 5 March 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
This the worst service I have experienced. No assessment was completed prior to the carers attending my mother's home and the carer went into the property without consent. My mother has severe dementia and she was totally confused when a stranger entered her home. The manager told me that she had tried
to phone me but this was untrue as I did not have any missed calls. A carer should not have gone into the property without an assessment from the manager being completed. I was shocked that this was allowed to happen.
I would not recommend this service in the Barnsley area.
Reply from Samuel Fosu, Manager at Samfos Health
Dear Linda, thank you for your feedback. We take every negative feedback very seriously and immediately investigate to establish the cause. As a company, we would always seek to undertake an initial…read more
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Review from S G (Daughter of Client) published on 13 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent caring service provided by Samfos, they have been caring for Mom since October 2023 they care for her with dignity and compassion the also include and speak to my dad in conversations which makes his day easier, we are really happy with the carers that come they are all professional and efficient
and treat mom with respect and kindness whilst doing a difficult job. I can’t praise them enough.
Reply from Samuel Fosu, Manager at Samfos Health
Thank you for your kind response. I am glad to know things are going so well with your mum's care. It is a team effort so I would also like to thank you for your cooperation and understanding. I…read more
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Review from B C (Client) published on 4 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed care for a week while my friend was away. My two Samfos carers were prompt, efficient and friendly and they showed initiative in taking on tasks. They gave me confidence that they would do a good job and look after me. They also helped in cleaning the bed and changing it on the two occasions
when I soiled it because of my paralysis. They were the best carers who have ever worked with me and I would be very happy to work with them and Samfos again. The booking system was likewise robust, friendly and efficient and we organised everything with a minimum of fuss.
Reply from Samuel Fosu, Manager at Samfos Health
Thank you very much for your feedback. It was a pleasure to hear from you again and to support you with your care to your satisfaction. I am glad that you were satisfied with our service once again…read more
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Review from S P (Daughter of Client) published on 9 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Samfos Health cares for my father while I am at work. He has dementia. I am confident he is safe and well looked after in their care. I have always found staff to be reliable, punctual, polite and courteous.
Reply from Samuel Fosu, Manager at Samfos Health
Thank you for your feedback. We appreciate your honest review about our service. We always aim to do our utmost best for all our clients and it's ever so heartwarming and motivating when such words of…read more
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Review from M R (Niece of Client) published on 23 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care by the team at Samfos is great. I would highly recommend them to anyone who needs home care.
The team actually have conversations with our uncle and treat him like a person rather than just a job. Well done to all of the staff.
Reply from Samuel Fosu, Manager at Samfos Health
Thank you for your kind review and for your team support, as we couldn't have achieved all these successes without your support and understanding. Dignity and respect have always been and will always…read more
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Review from Caroline A (Daughter of Client) published on 16 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff cared for our mum for 16 months till her recent passing. They were angels, caring, compassionate and professional. We could not have asked for better care for her, and these ladies made Mum's final months the absolute best they could have been. Our minds were at rest knowing when we couldn't
be there, she was safe and being cared for and treated with the utmost dignity. Thank you so much to you all.
Reply from Samuel Fosu, Manager at Samfos Health
I am very humbled by your honest review. Thank you. It was an amazing experience to work with you all as a family, as not all people understand the complexities and challenges of delivering quality…read more
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Review from P G (Client) assisted by family/friend published on 8 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are approachable, professional and knowledgeable.
They are flexible and considerate.
I feel very comfortable with them.
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Review from Alan W (Client) published on 28 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Superb, kind and very sensitive service.
Reply from Samuel Fosu, Manager at Samfos Health
Thank you for your review. We appreciate your feedback for our services.
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Current Review Score: 9.6 (9.618)

Overview of Review Score

The Review Score of 9.6 (9.618) out of 10 for Samfos Health is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.618 for Samfos Health is calculated as follows: ( (71 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) + (5 Very Poors x 1) ) ÷ 89 Ratings = 4.618
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Samfos Health is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jul 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Samfos Health

What Type of Services does Samfos Health offer?

Samfos Health offers Home Care.

How many Carers does Samfos Health employ?

Samfos Health employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Samfos Health to verify any information. View our terms and conditions. Samfos Health has an Enhanced Service - more info.