Bluebird Care Stockport

238a, Wellington Road South, Stockport SK2 6NW
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8.0 12 Reviews
  • Bluebird Care Stockport, Stockport
Bluebird Care (Stockport) is a domiciliary care service that provides care and support in the community to adults who live in the Stockport area.

Care staff are given appropriate support through a programme of training and on-going supervision and spot checks of their work.

Clients are supported and encouraged to remain as
independent as possible.

Clients' care plans contain up to date, detailed information about their care and support, including risk assessments and action plans.

There are enough staff employed in order to provide a safe and
flexible service to clients.

When customers express concerns, appropriate action has been
taken to address their complaints.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £22.50
  • Weekly Live-in Care Fees: £1200 – £1500

Please don't hesitate to call if you require some further information.

These prices are only a guideline, please contact Bluebird Care Stockport to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Katie Latham (Care Manager)

Bluebird Care Stockport Reviews (12)

8.0

Bluebird Care Stockport has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Bluebird Care Stockport has 12 reviews.

Overall Experience

  • 8
  • 3
  • 1
  • 0
  • 0

Date Published

12
0
0
1
11

Review from Catherine S (Wife of Client) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has since passed but during his care, 2023/24, he was treated with utmost care, dignity and respect and the carers were all very kind to me. II would highly recommend Bluebird Care.

Staff

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Management

Treated with Dignity

Value for Money

Review from Fausto R (Husband of Client) published on 20 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are pretty good in the overall service.

Reply from Katie Latham, Registered Care Manager at Bluebird Care Stockport

Thank you for your review, Fausto - we really appreciate the feedback.

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Treated with Dignity

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Review from William C (Client) assisted by family/friend published on 20 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Majority of staff very efficient.
New members take time to settle in.
A rota of names would be useful.

Reply from Katie Latham, Registered Care Manager at Bluebird Care Stockport

Thank you for your feedback. We have arranged emailed rotas for you. Thanks.

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Treated with Dignity

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Review from Elsie C (Client) published on 18 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a great relief to have a care worker come in and take over the jobs I find difficult. The conversation is a bonus as, like many clients of my age, I have outlived my friends. When the work is complete, all care workers are quick to suggest another job to do.

Reply from Katie Latham, Registered Care Manager at Bluebird Care Stockport

Thank you very much for your feedback, Elsie. We are really glad you are happy with the service we are providing.

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Management

Treated with Dignity

Value for Money

Review from Nick D (Husband of Client) published on 18 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Every visit gets the right result, and it is fun.

Reply from Katie Latham, Registered Care Manager at Bluebird Care Stockport

Thank you very much for your feedback, Nick. We are glad you are happy with the service!

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Management

Treated with Dignity

Value for Money

Review from Sheila C (Client) published on 17 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and carers have been very good to us both.

Reply from Katie Latham, Registered Care Manager at Bluebird Care Stockport

Thank you for your kind words and feedback, Sheila!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from B M (Husband of Client) published on 16 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are excellent, kind, caring and very helpful. Management - I don't know anything about the management, but I imagine they must have a kind and caring attitude to the needs of the staff to have such wonderful carers.

Reply from Katie Latham, Registered Care Manager at Bluebird Care Stockport

Thank you so much for your kind words! It's nice to receive such wonderful feedback about our care workers and management team!

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Management

Treated with Dignity

Value for Money

Review from K H (Client) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care very, very good. Carers are first class in most cases. Overall, I am more than satisfied.

Reply from Katie Latham, Registered Care Manager at Bluebird Care Stockport

Thank you so much for your kind words. I am glad you are happy with the service we are providing.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Martin B (Son of Client) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird has provided a professional, caring and reliable service for my bedbound mother for the past three years. In all that time, particularly through lockdown, they have never failed to supply their service, inevitably there have been occasions when they've not been able to keep to the timetable,
but I've always been contacted in advance to ensure that any change of timetable doesn't cause a problem. The carers always treat my mother with respect and ensure that she's content and comfortable before they leave after each call. My mother loves socialising with the carers during their visits. I wouldn't hesitate to recommend Bluebird.

Reply from Katie Latham, Registered Care Manager at Bluebird Care Stockport

Thank you so much for your kind words. Martin. It's a pleasure to look after your mother. Thank you for always working with us and being understanding.

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Management

Treated with Dignity

Value for Money

Review from Mary S (Daughter of Client) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Bluebird now for over 5 years for the care of mum and increased the calls over the last 12 months. All the staff work so hard and are so thoughtful and attentive with mum and she considers all of the staff her friends.

Reply from Katie Latham, Registered Care Manager at Bluebird Care Stockport

Thank you so much for your kind words, Mary. We are glad you are happy with the service we are providing.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Charles O (Client) published on 25 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very difficult allowing people into your home but our wonderful carer is dependable, dedicated and totally trustworthy and has become such a valued support to our family. Thank you very much. You are very much appreciated.

Reply from Katie Latham, Registered Care Manager at Bluebird Care Stockport

Thank you very much for your kind words, Charles. We are so glad you are happy with the service we are providing.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Yvette R (Granddaughter of Client) published on 1 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird gave excellent care to my relation for two years. Wonderful service, very helpful and caring staff.

Reply from Katie Latham at Bluebird Care Stockport

Thank you very much for your kind words regarding the service that we provided to your relative over the past two years. Please don't hesitate to contact us again in the future should you wish to need our services again.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Bluebird Care Stockport is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Bluebird Care Stockport is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Stockport is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jun 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Bluebird Care Stockport

What Type of Services does Bluebird Care Stockport offer?

Bluebird Care Stockport offers Home Care.

How many Carers does Bluebird Care Stockport employ?

Bluebird Care Stockport employs 37 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Stockport to verify any information. View our terms and conditions. Bluebird Care Stockport has an Enhanced Service - more info.