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City Care Services Ltd

Kingfisher House, High Green, Cambridge CB22 5EG
City Care Services Ltd Logo
City Care Services Ltd logo
City Care Services Ltd, Cambridge
City Care Services Ltd, Cambridge
City Care Services Ltd, Cambridge

City Care Services of Great Shelford is a privately-run community care provider of almost 30 years that provides exemplary care service provisions to adult clients of all ages that live within their own homes. Proudly supporting and empowering residents across the entirety of South Cambridgeshire, services are also expanding to the good residents of Saffron Walden, Essex, and Royston, Hertfordshire. To be given the chance to provide a friendly and...  

Care Provided by City Care Services Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £33.70 - £37.05
  • Weekly Live-in Care Fees: £1,500 - £1,800
  • 30 Minute Visiting Care Fees: £25.30 - £27.80
The price(s) shown are provided by the agency. Contact City Care Services Ltd for full pricing details and T&Cs.

Contact City Care Services Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • City Care Services Ltd
  • Private Owned

Person in charge

  • Lisa Muurmann (Registered Manager)

City Care Services Ltd Reviews (2)

8.1

City Care Services Ltd has a Review Score of 8.1 (8.083) out of 10, based on 2 reviews in the last 2 years. Over all time City Care Services Ltd has 2 reviews.

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Showing 2 reviews matching selected criteria
Review from Anne R (Client / Service User) published on 21 April 2026 Submitted via Postal Card
Overall Experience

City Care came to me when I needed personal and physical help. I could not have coped without them. Their carers are sensitive and extremely kind. The carers become friends who go the extra mile.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C C (Daughter of Client) published on 31 March 2026 Submitted via Postal Card
Overall Experience

City Care Services Ltd have continued to care for my mum with great kindness & respect. Her dignity is never compromised & her wishes are taken into consideration. I'm grateful to City Care for liaising with mum's surgery about her healthcare needs & putting palliative care in place.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 October 2017
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for City Care Services Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for City Care Services Ltd.

Meet the Team (9)

Lisa Muurmann Job Title: Registered Manager Joined: 2001
Lisa Muurmann
I have over 20 years of experience working in a Health and Social Care setting.
I have had varied roles within City Care Services.

I am a passionate Animal Advocate, Wildlife Photographer and Wildlife Artist with a deep love for nature and being outdoors. I love live music and spending time with my family and friends.

Maria Cruz Job Title: Deputy Manager Joined: 2025
Maria Cruz
Maria brings extensive experience and expertise in the care sector, with over 25 years of hands-on experience. She worked at Addenbrooke’s Hospital for 15 years and has spent the past 10 years serving as a Care Manager in local care homes.

Maria holds a Nursing Qualification from the Philippines and is deeply committed to providing compassionate, person-cantered care

Jessica Thornton- Bowen Job Title: Office Manager Joined: 2012
Jessica Thornton- Bowen

I have worked at City Care for over 10 years and am passionate about helping others. I have a daughter called Amelia who keeps me busy! I enjoy spending time with my friends and family, including my niece and nephews.

Claire Quinlan Job Title: Live-in Care Manager Joined: 2013
Claire Quinlan

I have worked in care for over 20 years. I have always worked in the care sector, from Day Centres to Residential Care. I am a proud parent to a son named Jacob. I find joy in spending quality time with my family and friends, and I am passionate about helping others whenever I can.

Alicia Turner Job Title: Live-in Team Leader/ Trainer Joined: 2016
Alicia Turner
I joined City Care Services in 2016.
I am originally from Cambridge.
I have a daughter named Sofia.
In my free time, I love spending time with my family and friends.
I enjoy listening to music, attending gigs, baking and being out in nature.

I love caring for people and making a change in people’s lives.

Vera Keves Job Title: On-call service Joined: 2019
Vera Keves

I would describe myself as a hard-working individual who is very passionate about my work. I mainly work as a language translator and have two children. I work on call most weekends.

Clare Saunders Job Title: Community Assessor Joined: 2011
Clare Saunders

I have worked in health and social care for 18 years and have worked for City Care for 14 years. I have worked myself up from a community carer to now being the Community Assessor at City Care. I enjoy making a difference to someone’s day and ensuring the staff are working to a high standard. I have two children and in my spare time I enjoy spending time with my friends and family, shopping, swimming, music and travelling.

Hannah Posey Job Title: Care Coordinator Joined: 2022
Hannah Posey

I have worked in care since I was 18, specialising in mental health placements. I am a passionate dog lover and home cook, always trying out new recipes!

Suki Kaur Job Title: Field Supervisor Joined: 2025
Suki Kaur
Suki has worked in the Care sector as a Senior Carer. Suki has had varied experiences in the Care Sector.
Helping people has been close to Sukis heart.

Suki loves dancing and finds this a way to relax in her spare time.

Frequently Asked Questions about City Care Services Ltd

How many Carers does City Care Services Ltd employ?

City Care Services Ltd employs 79 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact City Care Services Ltd to verify any information. View our terms and conditions. City Care Services Ltd has an Enhanced Service - more info.