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Contact Bespoke Home Care Ltd to get a personalised quote.
Contact Bespoke Home Care Ltd to get a personalised quote.
Bespoke Home Care Ltd has a Review Score of 9.7 (9.680) out of 10, based on 15 reviews in the last 2 years.
Over all time Bespoke Home Care Ltd has 17 reviews.
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The Review Score of 9.7 (9.680) out of 10 for Bespoke Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)
The 5 points relating to the number of Positive Reviews for Bespoke Home Care Ltd is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.875
What I do at Bespoke Home Care:
I make sure the care we provide truly honours the memory of my Nan and parents. Every client is treated as an individual — with their own life story, preferences, and the dignity they deserve.
A typical day for me looks like:
Supporting my team, checking in on clients, solving challenges, and making sure everything runs smoothly. No two days are the same — but every day is about making someone’s life better.
A Bit About Me
Why I chose care work / started this company:
I saw firsthand how vital compassionate care is when supporting my own family. I wanted to create a service that feels personal, not corporate — where kindness and respect come first.
What I love most about my job:
Seeing the difference we make — when a client feels valued, understood, and safe, that’s everything.
Three words people use to describe me:
Driven, caring, and straight-talking.
Something you might not guess about me:
I’m passionate about mindfulness and wellbeing — and I’m a qualified practitioner of Cognitive Behavioural Therapy (CBT).
How I Care
To me, good care means:
Listening properly, respecting individuality, and never rushing the moments that matter.
A small thing I do that makes a big difference:
Remembering the little details — like someone’s favourite biscuit or the song that makes them smile.
Just for Fun
Tea or coffee?
Tea — strong, splash of milk, one sugar.
Favourite biscuit to share with a client:
Garibaldi biscuit — retro, simple and always a winner.
If I had a care superpower, it would be:
Teleportation — so I could be there instantly when someone needs me.
Optional Extras
My proudest moment in care:
Building a team that genuinely cares — and hearing families say, “You’ve made such a difference.”
A quote I live by:
“Clarity is to calmness what vagueness is to stress.”
My go-to feel-good song:
“Lovely Day” by Bill Withers — it never fails to lift the mood.
What I Do at Bespoke Home Care
I liaise with professional bodies to support our clients’ well-being and ensure their needs are met. I oversee the day-to-day running of the company, maintain compliance, train staff, and wear many other hats—sometimes all at once!
A Typical Day
Starts with a daily meeting (and coffee) with Rachel. Then it’s on to resolving issues or emergencies, confirming care visits from the day before, and liaising with clients, potential clients, and our team.
A Bit About Me
- Why I chose care work: I started in care to keep busy and earn extra money. I was hesitant at first, but I loved it from day one and have worked my way up ever since.
- What I love most: That feeling when you leave a client’s home knowing you’ve truly helped someone—it’s humbling.
- Three words people use to describe me: Strong, Caring, and occasionally a tad outspoken.
- Something you might not guess: I can play the bagpipes—well, I am Scottish after all!
How I Care
- To me, good care means: Satisfaction for both the client and the carer.
- A small thing I do that makes a big difference: I take the time to get to know people.
Just for Fun
- Tea or coffee? Coffee—with powdered sweetener and a spoonful of Coffee Mate.
- Favourite biscuit to share with a client: Lidl’s own double choc chip… though sharing is unlikely!
- If I had a care superpower: To end suffering.
Optional Extras
- Proudest moment in care: A client once thanked me for making sure she got to the hospital—she said I saved her life.
- A quote I live by: Enjoy every moment.
- Go-to feel-good song: Perfect by Fairground Attraction.
• What I do at Bespoke Home Care:
I assess new clients, ensuring they receive the best care and support from our incredible team. I do care calls, especially the first visits, to ensure the Care plan is accurate. I plan schedules for clients and carers, and so much more behind the scenes!
• A typical day for me looks like:
Whilst having a coffee, I will check the previous evening's care notes and deal with any emails. I will take on new Carers, introduce them to clients, and carry out spot checks, etc.
A bit About Me
• Why I chose care work / started this company:
It’s just who I am. I have worked in various care settings, including Mental Health, Learning Difficulties, Domiciliary, and Palliative care.
• What I love most about my job:
Providing the best possible care
• Three words people use to describe me:
Honest, Kind and Funny, of course!
• Something you might not guess about me:
I am secretly obsessed with sharks.
How I Care
• To me, good care means:
Kindness- Everyone deserves it.
• A small thing I do that makes a big difference:
I listen
Just for Fun
• Tea or coffee?
Yorkshire tea, strong, splash of moo juice- let that bag stew!
• Favourite biscuit to share with a client:
Rich tea finger
• If I had a care superpower, it would be: I’d remove the shame some people feel when they enlist care for themselves
Extras
• My proudest moment in care:
When we receive feedback from clients/ families about the wonderful care they have received/witnessed from our team
• A quote I live by:
“What’s meant for you won’t pass you by”
• My go-to feel-good song:
Sultans of Swing – Dire Straits
• What I do at Bespoke Home Care:
I am an Independence support worker.
• A typical day for me looks like:
Generally, I visit the same clients regularly; all have varying needs. Morning calls are mainly focused on personal care, assisting with breakfast and medication. I do regular respite calls with a few clients, where we do food prep for the week, do general household chores together, and go out. The clients I support really enjoy the food prep and cooking.
A Bit About Me
• Why I chose care work / started this company:
I have always worked within the care sector. I worked with children with additional needs and then moved into domiciliary.
• What I love most about my job:
making a difference
• Three words people use to describe me:
Kind, Patient and funny
• Something you might not guess about me:
I can play the Piano- all self-taught
How I Care
• To me, good care means:
Good care is rewarding, knowing you’ve done the best you can for someone
• A small thing I do that makes a big difference:
Just sitting and taking the time to have a cup of tea and a chat with a client, sometimes you need to just sit and be present
Just for Fun
• Tea or coffee?
Coffee in the morning, Tea in the afternoon
• Favourite biscuit to share with a client:
Custard cream
• If I had a care superpower, it would be:
To eradicate Dementia and Alzheimer’s
Extras
• My proudest moment in care:
I worked with one client for over a year in previous role, before I left, she requested I be with her for that last week, she told me as we said our goodbyes that the moment I walked in she knew I was a fantastic carer and had shown her such dignity and respect throughout. That’s why I do what I do.
• A quote I live by:
What doesn’t kill you makes you stronger
• My go-to feel-good song:
Starship – nothing's gonna stop us now
• What I do at Bespoke Home Care:
Independence support worker
• A typical day for me looks like:
My day would start by supporting clients with their morning routines by assisting with personal care, administering meditation and preparing a meal, as the day progresses I would meet various other clients and often assist with personal care, do some house chores, prepare meals and offer companionship, the evenings would be to assist them with bedtime routines, all by ensuring their needs are met as per their individual care requirements.
A Bit About Me
• Why I chose care work / started this company:
It is always an opportunity for me to make a positive impact on my clients assisting them to complete tasks as they would independently, owning the process and participating makes them feel valued, it also offers a chance for me to build strong relationships and the varied experience of meeting different people opens an avenue for growth in the career and learning new things.
• What I love most about my job
Putting a smile on my clients faces and seeing them happy, a laugh here and there uplifts them. That simple thank you or positive feedback goes a long way to show that I am making a difference in someone's life.
• Three words people use to describe me:
- Calm, kind, professional
• Something you might not guess about me:
Apart from being a professional, I have done farming as well.
How I Care
• To me, good care means:
Offering person-centred care that meets each individuals needs and delivering the care with respect and empathy ensuring all physical and emotional needs of a client are met.
• A small thing I do that makes a big difference:
I am always smiling and it calms people
Just for Fun
• Tea or coffee?
Tea
• Favourite biscuit to share with a client:
Biscoff
• If I had a care superpower, it would be:
Superhuman empathy to understand people's complex issues and help them solve them.
Extras
• My proudest moment in care:
Every time I make my clients happy
• A quote I live by:
If you can dream it, you can do it
• My go-to feel-good song:
Happy by Pharrell Williams
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