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Amazing Angels Homecare Ltd has a Review Score of 8.3 (8.250) out of 10, based on 2 reviews in the last 2 years. Over all time Amazing Angels Homecare Ltd has 2 reviews.
Review from H L (Daughter of Client) published on 30 May 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kate Scrase, Manager at Amazing Angels Homecare Ltd
Thank you for your wonderful review it means so much to the entire team. We are truly grateful for the trust you've placed in Amazing Angels to support your family over the last five years and sincerely appreciate you taking the time to share your experience.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M Y (Client) published on 7 April 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kate Scrase, Manager at Amazing Angels Homecare Ltd
Thank you so much for your kind words. We truly appreciate your feedback and are thrilled to hear that you are happy with our services. It's always our goal to provide the best care, and your satisfaction means a lot to us. If you ever need anything, we are here to help!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.3 (8.250) out of 10 for Amazing Angels Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.750 for Amazing Angels Homecare Ltd is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Amazing Angels Homecare Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Nov 2018
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