Bluebird Care Ipswich

Durham Suite, Dencora Business Centre, 36 Whitehouse Road, Ipswich IP1 5LT
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9.4 5 Reviews
  • Bluebird Care Ipswich, Ipswich
Bluebird Care has a solution for any problem you have remaining in your own home environment. A care plan is tailor made for your needs and the outcomes you require are the main concern for them. Providing a service that 'fits'. When things change, either when you get better or your requirements need further in-put they can be flexible enough to provide anything from a half hour visit through to live-in care. They will set up care and introduce your Care Worker to you. They also ensure that your Carer knows exactly what your requirements are. All staff are trained to QCF levels 2 and 3 with Management taking further qualifications for your security. Customer satisfaction is vital and so the team are on-call 24 hours a day, 7 days a week. They are successful because they provide a safe, friendly and efficient service with good quality care for all of their Customers.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £37

These prices are only a guideline, please contact Bluebird Care Ipswich to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Hasina Khan (Manager)

Bluebird Care Ipswich Reviews (5)

9.4

Bluebird Care Ipswich has a Review Score of 9.4 (9.400) out of 10, based on 5 reviews in the last 2 years.
Over all time Bluebird Care Ipswich has 5 reviews.

Overall Experience
  • 4
  • 1
  • 0
  • 0
  • 0
Date Published
  • 5
  • 1
  • 3
  • 5
  • 0
Reviewer Connection to Bluebird Care Ipswich
  • 3
  • 2
Total of 5, showing 1-5
Review from B S (Client) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cares are so good they blow me away, with kindness and care. They are also very much a part of my life and I welcome them in with out any hesitation. They are very skilled and shape there care around you and your illness. Time does not seem to matter when there around meting all your needs.
Preparation of meals is also a high point, as the carers put on yet another hat ! Shopping trips are good also stop me getting things that do not have a long eat by date. Well I'm pleased to say that I have a few new friends, on who I can depend on.
Reply from Atul Dhir, Director at Bluebird Care Ipswich

Thank you for your kind words. It continues to be a pleasure to support you.We always strive to offer the best to our clients.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sue B (Daughter of Client) published on 17 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've got nothing but praise for Bluebird Care Ipswich. My mum is in a care home for dementia, she has been in 2 years and her dementia has got worse, mum wasn't eating just slowly giving up but mum started having her one to one from Bluebird Ipswich, she's now being encouraged to eat, she's put on weight
and her carer encourages her to do everyday things which she sometimes achieve. As a daughter I feel my mum is getting the care she deserves (well mum says she's got another daughter now). Mum takes a long time to trust people but this lady has made it possible. I can't thank Bluebird enough for allowing mum to be looked after in the way they do. Many thanks for sending mum her angel to be by her side. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A A (Daughter of Client) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have used Bluebird Care for a while, to start with it was difficult to adjust for my father. Now we have got to know a few local carers that my dad recognises who he gets along with. There are some that don't do a lot when they are here. Overall, a couple of carers are great with my dad, they bathe
him, feed him, do his exercises and sometimes takes him out for fresh air.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from I P (Client) assisted by family/friend published on 26 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I value the professionalism, punctuality, dependability and consistency of care that I receive daily. My carers are friendly and efficient, and the management team is always happy to provide for and accommodate my needs, including any changes to my schedule. I feel well looked after in the safest possible
hands.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Liane G (Client) assisted by family/friend published on 15 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the past year, I have found Bluebird Care incredibly helpful, flexible and understanding. The last year has been incredibly difficult with family issues however knowing that the care services being provided by Bluebird is very reliable, the persons involved have all been amazing. From management
through to the carers visiting, it has been wonderful to know that all concerned have looked after me with dignity, a smiling and understanding disposition. Well done Bluebird.
Reply from Atul Dhir, Owner at Bluebird Care Ipswich

Dear Liane, many thanks for taking your valuable time to review our care services. We strive to make the life of our customers comfortable with dignity and passion. I will pass on your kind words to our carers who try their best to bring Bluebird Care's ethos of excellence in care to life.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.400)

Overview of Review Score

The Review Score of 9.4 (9.400) out of 10 for Bluebird Care Ipswich is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.900 for Bluebird Care Ipswich is calculated as follows: ( (27 Excellents x 5) + (3 Goods x 4) ) ÷ 30 Ratings = 4.9
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Ipswich is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (2)

Hasina

Hasina Khan

Job Title: Care Manager Joined: 2017

Hasina joined Bluebird Care Ipswich in March 2017. She has worked at various levels in the Care Sector for over 20 years.
Her early experience was in the supported living services sector with people with learning disabilities. A specialist in elderly care and mental health, she has in recent years broadened and deepened her knowledge by working in the health and community care field.
She has extensive experience with customers who have a dementia diagnosis and has wide understanding about providing care for customers with learning disabilities, mental health, children and young adults with learning difficulties
She started her career as a care assistant and has progressed through various positions and has been in a managerial role since 2007.
Hasina believes that your sole motivation to working in care must be a passion for people and making a difference to their lives. She is particularly passionate about investing in her team and continuing to strive to deliver a leading, premium, homecare service in the local community.

Liz

Liz Worlledge

Job Title: Care Administrator Joined: 2019

Liz has 17 years of experience working in Suffolk County Council as an Occupational Therapy assistant and previously has also worked as a support worker. She has varied administration skills, having worked in the insurance and finance sector before.
Liz manages the smooth running of the office, ensures all paperwork is filed away correctly, all stocks of PPE and office supplies are maintained, carers are well-received when they come to the office and that any issues are dealt with swiftly and efficiently.
Liz, alongside Hasina, runs our in house training in a fun and engaging way, aiming to inspire new members of staff as they start their journey with Bluebird Care.
She joined Bluebird Care in August 2018.

Frequently Asked Questions about Bluebird Care Ipswich

What Type of Services does Bluebird Care Ipswich offer?

Bluebird Care Ipswich offers Home Care.

How many Carers does Bluebird Care Ipswich employ?

Bluebird Care Ipswich employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Ipswich to verify any information. View our terms and conditions. Bluebird Care Ipswich has an Enhanced Service - more info.