carers are very understanding and have respect for what they do
J S (Friend of Client)
Bluebird Care were excellent; they listened to our specific needs
K T (Daughter of Client)
We have not only received help with physical needs but also for our emotional wellbeing
Alice S (Wife of Client)
We offer a 13-point guarantee of the care and support we provide which makes our service the envy of all other care providers.
Please see the guarantee on our website
These prices are only a guideline, please contact Bluebird Care Leicester, Hinckley, Bosworth & Blaby to find out the exact price for your requirements.
Over all time Bluebird Care Leicester, Hinckley, Bosworth & Blaby has 12 reviews.
5.0 out of 5
Thank you for your kind words. It always appreciated when our customers takes the time to give us a review. We always try to provide the highest quality of care and support to our customers.
5.0 out of 5
2.0 out of 5
Thank you for taking the time to review our service and we are sorry that you feel we have fallen short of your expectations.
The accident referred to was reported by the carers to the management and all the compliance protocol was followed with relevant parties.
Re: travel expenses, as a company, we have absorbed the cost of mileage for five years including travel out of town and parking costs at hospitals. We sought clarity from the direct payment facilitator before any decision was made to pass on this expense which was due to rising fuel costs not covered by the council.
We would have continued to provide care as per the agreement throughout the notice period however, as our carers were made to feel uncomfortable, we asked the incoming provider to start two days earlier than planned. This customer has enjoyed a continuity of care and a good relationship with the management team for the past five years and soured only by the customer's refusal to pay for costs brought on by them.
4.0 out of 5
Thank you for taking the time to give us your thoughts on our service. We are glad you are happy overall with the service you receive from Bluebird Care Leicester. We endevour to provide the ultimate care service to all our customers and are always looking to improve. We would be happy to see how we can do this for you.
5.0 out of 5
5.0 out of 5
Thank you for your kind words. It's nice to know our staff are recognised for the effort they make to be professional.
5.0 out of 5
5.0 out of 5
4.0 out of 5
5.0 out of 5
Thank you so much for your kind words. I know our staff members will miss coming to see you both as well.
Please let us know if we can do anything to help you in the future.
5.0 out of 5
Thank you for your kind words, It's nice to know we are doing a good job.
5.0 out of 5
Richard has over 10 years experience in the care sector having worked with people with learning disabilities , physical disabilities and the elderly.
Richard has gained NVQ level 2 in adult social care along with a QCF level 3 diploma in adult social care and QCF level 5 in Leadership and Management in adult social care .
In addition to these qualifications Richard has a level 4 teaching certificate and is also a trainer in the care certificate. An Edge trained Moving & Handling trainer, a UKHCA trained tutor in medication and end of life care .along with a tutor qualification in Signalong.
Richard has worked his way up from a caring role so knows what is expected of a carer by a client and has a good working knowledge which he passes on through training others.
“Putting people in control of the care they receive“ is the golden rule and the ethos Richard instils in all new recruits irrespective of their previous experience .
Julie has over 15 years experience in care having started as a support worker. Over the last 9 years Julie has not only gained invluable experince of being the Field Care Supervisor, but is an integral part of the Bluebird Care Leicester office operations. Julie makes sure that all contact and communication between customers, staff and management is clear, concise and actionable - helping keep the provision of the service we provide running smoothly.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Leicester, Hinckley, Bosworth & Blaby to verify any information. View our terms and conditions. Bluebird Care Leicester, Hinckley, Bosworth & Blaby has an Enhanced Service - more info.
