carers are very understanding and have respect for what they doJ S(Friend of Client/Service User)
Bluebird Care were excellent; they listened to our specific needsK T(Daughter of Client/Service User)
We have not only received help with physical needs but also for our emotional wellbeingAlice S(Wife of Client/Service User)
carers are very understanding and have respect for what they doJ S(Friend of Client/Service User)
Bluebird Care were excellent; they listened to our specific needsK T(Daughter of Client/Service User)
We have not only received help with physical needs but also for our emotional wellbeingAlice S(Wife of Client/Service User)
Bluebird Care Leicester delivers high-quality homecare and support services to older people and individuals living with a physical disability within Leicester City and the surrounding areas.
A dedicated team of staff works alongside families and individuals to tailor services to help each individual stay in control of their own care for as long as they are able to.
Bluebird Care Leicester offers a unique choice of flexible homecare and support services tailored...
Care Provided by Bluebird Care Leicester, Hinckley, Bosworth & Blaby
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £33
- Weekly Live-in Care Fees: from £1,550
Please see the guarantee on our website
Contact Bluebird Care Leicester, Hinckley, Bosworth & Blaby to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Richard Atkinson (Registered Manager)
Bluebird Care Leicester, Hinckley, Bosworth & Blaby Reviews (12)
Over all time Bluebird Care Leicester, Hinckley, Bosworth & Blaby has 12 reviews.
The carers who visit are empathetic and carry out professionally all tasks expected of them. They are reliable and show a genuine interest in the service users.
When there has been a potential crisis, they have kept calm and been reassuring - from simple things such as a door being double locked which was opened by them ok, to dealing with one service user whilst the other was being treated by paramedics.
It has been peace of mind for many months, knowing the service users are in good hands four times a day: breakfast, lunch, tea and to bedtimes.
Thank you for your kind words. It always appreciated when our customers takes the time to give us a review. We always try to provide the highest quality of care and support to our customers.
My husband would like to thank the carers for their reliability and respectfulness when giving him care he and they have a good sense of humour with him. We can not thank the carers enough for all the kindness and hard work they give him. He appreciates them very much. Thank you.
Care started off okay. Friendly enough carers but management not very good. Tried charging for mileage to take my partner out when social services pay for this. Reported an accident when my dad fell, they did not report it correctly. I had to go and report it to social services so it was dealt with. Waiting on an outcome. They pulled out of the contract early, would not recommend them.
The accident referred to was reported by the carers to the management and all the compliance protocol was followed with relevant parties.
Re: travel expenses, as a...
The care supplied by the carers is good and the carers are mainly cheerful, diligent and treat me with dignity. Timekeeping is generally good.
Thank you for taking the time to give us your thoughts on our service. We are glad you are happy overall with the service you receive from Bluebird Care Leicester. We endevour to provide the ultimate care service to all our customers and are always looking to improve. We would be happy to see how we can do this for you.
We, as a family, are very pleased with the care Bluebird Care Leicester are giving to our parents. My mum is the client but they never forget my dad and always include him. The cleaning is second to none. I'd have them at my home any time.
Always cheerful and helpful with all my needs and smart and professional.
Thank you for your kind words. It's nice to know our staff are recognised for the effort they make to be professional.
The service has listened and delivered a person-centered service which meets my mum's needs. They are reliable and responsive. The quality of care is exceptionally good which gives me confidence that my mother is in good hands.
Thank you for continuing the care for my Mother in a conscientious manner. You work so hard to deliver great care and to be a friendly face. We feel so thankful that the ladies/carers are so understanding of my Mother's needs and deal with them in such a professional manner. Once again thank you.
Your carers are very understanding and have respect for what they do.
The care that the supervisor and care assistants have given us has been outstanding. Our children and other relatives live far away and the carers have come to feel to us like members of our extended family. We have not only received help with physical needs but also for our emotional wellbeing. They have been brilliant at communicating with my husband who is unable to speak.
Please let us know if we can do anything to help you in the future.
The manager came to visit before the week booked and I found him to be very nice and put him at ease. My cousin was very happy with the carers.
Thank you for your kind words, It's nice to know we are doing a good job.
We were stressed beyond words with my Dad gradually losing independence for personal care as he grappled with end stage cancer. Bluebird Care were excellent; they listened to our specific needs, gave us exactly what we asked for, came to our aid in an emergency and were 100% reliable. 10/10. Will use them again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 April 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Leicester, Hinckley, Bosworth & Blaby.
Awards / Recognitions (2)
- Recipient: Bluebird CareDate: Wednesday 31 May 2023
- Recipient: Bluebird CareDate: Thursday 31 Mar 2022
Meet the Team (2)
Richard has over 10 years experience in the care sector having worked with people with learning disabilities , physical disabilities and the elderly.
Richard has gained NVQ level 2 in adult social care along with a QCF level 3 diploma in adult social care and QCF level 5 in Leadership and Management in adult social care .
In addition to these qualifications Richard has a level 4 teaching certificate and is also a trainer in the care certificate. An Edge trained Moving & Handling trainer, a UKHCA trained tutor in medication and end of life care .along with a tutor qualification in Signalong.
Richard has worked his way up from a caring role so knows what is expected of a carer by a client and has a good working knowledge which he passes on through training others.
“Putting people in control of the care they receive“ is the golden rule and the ethos Richard instils in all new recruits irrespective of their previous experience .
Julie has over 15 years experience in care having started as a support worker. Over the last 9 years Julie has not only gained invluable experince of being the Field Care Supervisor, but is an integral part of the Bluebird Care Leicester office operations. Julie makes sure that all contact and communication between customers, staff and management is clear, concise and actionable - helping keep the provision of the service we provide running smoothly.
Frequently Asked Questions about Bluebird Care Leicester, Hinckley, Bosworth & Blaby
How many Carers does Bluebird Care Leicester, Hinckley, Bosworth & Blaby employ?
Bluebird Care Leicester, Hinckley, Bosworth & Blaby employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Leicester, Hinckley, Bosworth & Blaby to verify any information. View our terms and conditions. Bluebird Care Leicester, Hinckley, Bosworth & Blaby has an Enhanced Service - more info.