Bluebird Care Harrow & Brent

Flexible and responsive service from Karandeep the manager. The carers (elderly care for mobility) were efficient and reliable, and in the few cases where we needed to provide specific feedback, matters were dealt with efficiently.

Bluebird Care Harrow have been providing care once a week to allow my father a break from caring responsibilities. I reached out to them when my dad was suddenly admitted to hospital as my step-mother would need a lot of support. They were so kind and reassuring and explained the options available. At extremely short notice they organised the care package needed, including a carer staying overnight. I'm so very grateful for their professionalism and kindness and for the wonderful team of carers.

We choose Bluebird due to their extremely good reputation in the community. All I can say is in the months of them having a live in carer at our family home. They deserve the great reputation they have gained over the years they have given the best care around!

Where initially we were not happy with the carer provided and really quite disappointed, this was resolved immediately. The carer that was subsequently provided, is great and my mother is very happy. Even the carer that has covered any leave in the past, has equally been great and there has been no drop off in service and care. Any dealings with the office have always been polite, helpful and professional.

Overall, BlueBird are good, however, there can be some issues with visits being late or visits that were meant to be cancelled were not. The staff are really friendly, helpful and are really easy to contact.

My carer is an amazing carer. Not only does she take amazing care of me but I see her as a friend. She’s a lovely person. She’s extremely patient and kind. Another carer who comes at the weekend is also very professional and looks after my every need with care and respect.

Excellent service. Very good understanding and care of my dad. The carers have shown excellent commitment. I would happily recommend Bluebird Care to others in need of such care. Thank you to two staff members in particular and the others. Thank you.

They are a reliable, honest and trustworthy agency to care for loved ones.

If they are capable of opinionating about someone they never met, it shows the true ethics of this Brent branch.

You definitely get what you pay for, Bluebird Care is not the cheapest provider but my experience has been they have the BEST carers for my mum. The carers are friendly, super professional and nothing has been too much trouble. This is the 3rd provider we’ve used over the last 7years. They’re so good and the best thing is that we’ve had one Carer for the last 5 years. She’s amazing. What would we have done without her? The office staff are polite and on the whole always willing to help with rotas available in advance. There is definitely an air of professionalism when you meet the carers. So grateful that they are looking after mum to high standards especially as she is not able to help herself now. Well done Bluebird Team!

My carers have been very kind. The service is excellent and very happy.

After much research and meeting assessors from two agencies, my daughter and I decided on Bluebird. Their 24-hour service is a confidence builder. The office staff are helpful, sympathetic and courteous. The carers are polite and know what is required.

I am happy with the service I have been receiving, the carer is prompt and efficient and does the cleaning work I want her to do. She normally takes about an hour to do the work.

Thank you very much, Bluebird Care.

Bluebird Care looks after my father, the carers who visit are very well trained, kind and gentle. My father looks forward to seeing them daily as they have a great relationship. I am very pleased with the service we get from Bluebird Care and the office.

Bluebird Care has provided good service to my husband, carer is excellent.

The standard of care by the carer is very good. They are a great support to me. I am very grateful for the help received from Bluebird Care Brent.

Our experience with Bluebird Care has been great!

We are very pleased with our carer. She is very comfortable and helpful very thoughtful with mum. She is also hard-working and patient, also resourceful. She is cheerful and friendly, keen to help at all times. Very understanding nature, responsible to leave mum with as I have to go out sometimes. A very praiseworthy person.

The care service is very good taking into consideration the client needs. They respect the client condition and needs and deal with them in a professional manner.