Bluebird Care Harrow & Brent

Prafula's Story
Prafula started off as a care worker at a large care company and worked herself up to be a care coordinator but became frustrated with the way things were run. She could see inefficiencies and vast problems that made consistency of care difficult to provide. Determined that a home care company could do better she obtained all the necessary leadership and care management qualifications and founded Bluebird Care (Harrow) in 2007. Due to the great reputation, she had built in Harrow she decided to open her second franchise (Brent) in 2012 to follow in her footsteps.
“We recognise that each person is valuable and unique with his and her own purpose, personality and history”.

Munjal's Story
Munjal has a background in Business and Entrepreneurship, having worked for a number of start-ups and big companies including running his own shop. However, through his family, he had personal experience of the poor level of care delivered and along with Prafula he passionately believed that care could and should be done better.
“The package of care is specifically tailored to the needs of our customers, and this is reviewed frequently to ensure it continues to meet the person’s needs”.

Ushma, Munjal and Prafula’s daughter, has been a member of the Bluebird Care (Harrow)’s team since it first opened in 2007. She was also introduced to the care industry by both her parents at a young age. Working closely with her mother and brother she gained first-hand experience of running a busy day-to-day care business.

Now with a broad range of experience in the care industry, Ushma is the care manager for Bluebird Care (Harrow).

Ushma is qualified in Level 5 in Health and Social Care and holds a BSc Honours degree in Media Business, Ushma works very closely with her brother Chaitan who is both responsible for managing both Bluebird Care (Harrow and Brent).
“People with dementia are still people who still have stories and character, they are all individuals. They just need to be interacted in a human level”.

Chaitan, Munjal and Prafula's son has been a member of the Bluebird Care (Harrow)’s team since it first opened. He was introduced to the care industry by both his parents at a young age. Working closely with his mother Prafula he has gained first-hand experience and has learnt the majority of his skills and obtained the knowledge of how to run a busy day-to-day care business.

Chaitan is qualified in CMI Level 4 NVQ in Leadership and Management for Care Services and holds a BSc Honours degree in Computer Science. Chaitan is also a registered care manager with the Care Quality Commission.
“Nothing is more important than helping people live their full, independent, dignified lives within the comfort of their own homes”.

Dean Morley has joined our team as an Operations Manager. His primary role is to support and manage our registered care manager, help us to improve the quality of our services, and develop and grow our business.

Dean joins us with nearly two decades of experience in health and social care, education and marketing. As a former registered care manager of Bluebird Care (Ealing) between 2016 to 2023, he is an expert in our policies, procedures and ethos.

Eva Started with Bluebird Care in November 2022
“I started as a care assistant in 2006 and realised that this is the industry I will dedicate my life to. I have quickly progressed to work as a coordinator and supervisor. A few years ago, I stepped up the ladder as a manager, but really found out that teaching is my biggest passion. I understood that knowledge is a power so I moved away from day-to-day managing onto learning and developing and found the perfect role with Bluebird as I can enjoy both roles in one. I believe that when staff has in-depth knowledge about how to look after people properly, they will have the correct tools to deliver true person-centred care”.

Janvi started at Bluebird Care in January 2021 and proved to be a fantastic care assistant. She has worked her way up to be our home care specialist in Brent. We look forward to an exciting career ahead.

Prit started with Bluebird Care Brent as a care assistant in March 2022. For someone who was new to the industry, he showed great empathy and kindness to his customers, always willing to go that extra mile for them. In July 2022, Prit was promoted to Care Co-ordinator, where, since becoming a member of the office team has shown dedication to his role, building positive professional relationships with both care assistants and customers.

“I have never worked in the health sector before, but since I joined Bluebird Care, I have realised that the health sector is where I belong. Every time I help a customer, the smile that comes on their face makes this job the best that there is. The team is very supportive, they have guided and helped me to create a better future, it feels like I work with my family. I am very grateful to join the team and work with such highly motivating and professional people”.

Karandeep used to work with our Bluebird Care (Ealing) franchise and was identified as being an outstanding care assistant, with the most incredible work ethic and kind nature. We are now delighted that he has progressed into his current role at Bluebird Care (Harrow & Brent), and no doubt this is still just the beginning of his journey at Bluebird Care.

Karandeep is a fantastic support to our team of outstanding care assistants and ensures that our customers receive a timely, reliable and personalised service.

Kishan is a fantastic example of someone who progresses their career through high-quality care and dedication. Starting as a care expert, Kishan earned promotions to a supervisor role and is now a home care specialist.

Radi is our newest member of the management team at Bluebird Care (Harrow & Brent). He joins us as a home care specialist, drawing on years of experience supporting clients with mental health and community care needs.

With over 10 years of experience in all aspects of accounts and finance, Kanu joined our team at Bluebird Care in July 2015. He is a fully qualified member of the Association of Accounting Technicians. Kanu's role includes invoicing, payroll, and customer advice around the financial aspects of care.

He enjoys working in a busy, but friendly environment and is a popular member of the Bluebird Care team.