Bluebird Care Lisburn & Down

Unit A12 C, Knockmore Business Park, 162 Moira Road, Lisburn BT28 1JA
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8.5 3 Reviews
  • Bluebird Care Lisburn & Down, Lisburn
Bluebird Care Lisburn & Down in County Down, Northern Ireland provides home care services to those who want it primarily in the Lisburn and Down areas.

This is a domiciliary care agency which provides care and support to service users with a range of conditions including physical disabilities, learning disabilities, mental health disorders and
dementia.

Care is provided in service users' own homes. They receive care and support with personal care, daily living skills, housing support and emotional wellbeing with the aim of promoting their independence.

The agency has sought the views of service users and relatives through home visits and questionnaires to ensure satisfaction with the care that has been provided by Bluebird Care.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in charge

  • Sarah Wright (Manager)

Bluebird Care Lisburn & Down Reviews (3)

8.5

Bluebird Care Lisburn & Down has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Bluebird Care Lisburn & Down has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
2
2
1

Review from Sharon M (Daughter of Client) published on 25 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy and appreciative of the help the carers have provided for her since August this year. We, as a family, are also pleased with how things are going. The girls are pleasant, friendly, helpful and punctual.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from N L (Daughter of Client) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've had Bluebird Care come into my mother for the past few months and such an impact we have got from this. It's nice knowing we have a carer check on my mum and prepare her meals and provide her company. Me and my brother have busy lives and struggled looking after my mum and didn't want to put her
in a home. It's such a relief and can't thank the carers enough. We would be lost without them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L W (Client) published on 1 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer visits every Thursday morning to collect my shopping list which she then attends to. When she returns she helps store it away when required and also does any odd jobs that I cannot do. She has a friendly caring nature.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Bluebird Care Lisburn & Down is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Bluebird Care Lisburn & Down is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Lisburn & Down is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Awards / Recognitions (2)

Meet the Team (0)

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Frequently Asked Questions about Bluebird Care Lisburn & Down

What Type of Services does Bluebird Care Lisburn & Down offer?

Bluebird Care Lisburn & Down offers Home Care.

How many Carers does Bluebird Care Lisburn & Down employ?

Bluebird Care Lisburn & Down employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Lisburn & Down to verify any information. View our terms and conditions. Bluebird Care Lisburn & Down has an Enhanced Service - more info.