DelCare

35 Stow Park Circle, Newport NP20 4HF
Review Us
8.0 5 Reviews
  • DelCare, Newport

Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £26

These prices are only a guideline, please contact DelCare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • DelCare

Person in charge

  • Lynne Warman (Registered Manager)
8.0

DelCare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time DelCare has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
1
1
1
4
Overall Experience  Overall Experience 5.0 out of 5

I can't complain about the service my mother received from the staff of DelCare in the Community. The staff treat their clients as people, not a burden. DelCare has a good team of carers on its staff. This is a special message to the carers who looked after my mother through the last days of her life,
all 93 years, all her carers and the manager. DelCare provided excellent care for 10 years for my mother.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The team are helpful, understanding, friendly and very caring to my dad and also to me. They have a laugh with him and treat him with respect. We couldn't wish for better carers, they are like family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The staff at DelCare are very polite and friendly. They are more like family to me now as have been using them for 2 years and they have been through my highs and lows. Very easy to open up to and secure in the knowledge that they are trustworthy. They go above and beyond for anyone, I couldn't be happier.
Excellent 5* service and tightly recommend them. Well done DelCare, love you all, my warriors.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

DelCare have been providing services to my mum for nearly 6 months. I have found the company to be reliable, caring, and very good communicators. I feel that my mum is getting excellent care, if there is anything out of the ordinary with mum I am always informed. My mum, who has cognitive impairment
has settled well with the carers that visit. I am extremely pleased with the care provided.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

DelCare carers provide professional, reliable care with a personal touch.
Whilst caring for my late father, they treated him with dignity, kindness and care. They were compassionate and understanding and always friendly, courteous and approachable. I will always be grateful for the help and support
that we received from the DelCare team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for DelCare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for DelCare is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for DelCare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about DelCare

What Type of Services does DelCare offer?

DelCare offers Home Care.

How many Carers does DelCare employ?

DelCare employs 17 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact DelCare to verify any information. View our terms and conditions. DelCare has an Basic Service - more info.