Jump 2 Independence Ltd (Caring for You)

Suite G46, The Old Police Station, 4 Baker Street, Stoke-on-Trent ST4 3AF
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8.0 1 Review
  • Jump 2 Independence Ltd (Caring for You), Stoke-on-Trent

Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing

Household Services

  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Jump 2 Independence Ltd (Caring for You)

Person in charge

  • Julie Hope and Michele Simpson (Registered Managers / Company Directors)
Are you the Owner/Manager of Jump 2 Independence Ltd (Caring for You)? View your Advertising Options

Jump 2 Independence Ltd (Caring for You) Reviews (1)

8.0

Jump 2 Independence Ltd (Caring for You) has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Jump 2 Independence Ltd (Caring for You) has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to Jump 2 Independence Ltd (Caring for You)
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Total of 1, showing 1-1
Review from Amanda T (Daughter of Client) published on 19 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This morning 10/4/2024 I observed two carers completing a care service call on my mother. I am a professional in the inspection and assessment sector and I am very grateful for the expertise, dignity of care, compassion and empathy for my mother and also father’s well-being that both staff members demonstrated
to my mother.
The care that was delivered was of a very high standard of quality, time and continuity that my mother and father have experienced from these staff members.
Communication was excellent and a high standard of professionalism was delivered. Both staff members on the morning call have always demonstrated a high consistency of excellent care delivery and should be commended for this. Thank you for your care and support for my family.
Reply from Julie Hope, Manager at Jump 2 Independence Ltd (Caring for You)

Thank you so much for your wonderful feedback we will ensure your compliment is passed on to the carers. Many thanks.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Jump 2 Independence Ltd (Caring for You) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Jump 2 Independence Ltd (Caring for You) is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Jump 2 Independence Ltd (Caring for You) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Jump 2 Independence Ltd (Caring for You)

What Type of Services does Jump 2 Independence Ltd (Caring for You) offer?

Jump 2 Independence Ltd (Caring for You) offers Home Care.

How many Carers does Jump 2 Independence Ltd (Caring for You) employ?

Jump 2 Independence Ltd (Caring for You) employs 90 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Jump 2 Independence Ltd (Caring for You) to verify any information. View our terms and conditions. Jump 2 Independence Ltd (Caring for You) has an Basic Service - more info.