Jump 2 Independence Ltd (Caring for You)

Suite G46, The Old Police Station, 4 Baker Street, Stoke-on-Trent ST4 3AF
8.0 1 Review
  • Jump 2 Independence Ltd (Caring for You), Stoke-on-Trent

Care Provided by Jump 2 Independence Ltd (Caring for You)

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing

Household Services

  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Jump 2 Independence Ltd (Caring for You)
  • Privately Owned

Person in Charge

  • Julie Hope and Michele Simpson (Registered Managers / Company Directors)
Are you the Owner/Manager of Jump 2 Independence Ltd (Caring for You)? View your Advertising Options

Jump 2 Independence Ltd (Caring for You) Reviews (1)

8.0

Jump 2 Independence Ltd (Caring for You) has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Jump 2 Independence Ltd (Caring for You) has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to Jump 2 Independence Ltd (Caring for You)
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Total of 1, showing 1-1
Review from Amanda T (Daughter of Client) published on 19 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This morning 10/4/2024 I observed two carers completing a care service call on my mother. I am a professional in the inspection and assessment sector and I am very grateful for the expertise, dignity of care, compassion and empathy for my mother and also father’s well-being that both staff members demonstrated
to my mother.
The care that was delivered was of a very high standard of quality, time and continuity that my mother and father have experienced from these staff members.
Communication was excellent and a high standard of professionalism was delivered. Both staff members on the morning call have always demonstrated a high consistency of excellent care delivery and should be commended for this. Thank you for your care and support for my family.
Reply from Julie Hope, Manager at Jump 2 Independence Ltd (Caring for You)Thank you so much for your wonderful feedback we will ensure your compliment is passed on to the carers. Many thanks.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Jump 2 Independence Ltd (Caring for You) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Jump 2 Independence Ltd (Caring for You) is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Jump 2 Independence Ltd (Caring for You) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Jump 2 Independence Ltd (Caring for You)

What Type of Services does Jump 2 Independence Ltd (Caring for You) offer?

Jump 2 Independence Ltd (Caring for You) offers Home Care.

How many Carers does Jump 2 Independence Ltd (Caring for You) employ?

Jump 2 Independence Ltd (Caring for You) employs 90 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Jump 2 Independence Ltd (Caring for You) to verify any information. View our terms and conditions. Jump 2 Independence Ltd (Caring for You) has an Basic Service - more info.