Vitality Care and Support Services, in Walsall, carry out skilled and versatile care packages in the home, helping adults with care needs to retain their comfort, sense of worth and independence. Carers are skilled in many specialist methods, including mental health and old-age related support.
Care Provided by Vitality Care and Support Services
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £26 - £28
- 30 Minute Visiting Care Fees: £15 - £16
Fees are based on care needs and assessment
Contact Vitality Care and Support Services to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Owner
- Vitality Care and Support Services
- Private Owned
Person in charge
- Nadene Davis (Registered Provider)
Vitality Care and Support Services Reviews (5)
Vitality Care and Support Services has a Review Score of 7.9 (7.917) out of 10, based on 2 reviews in the last 2 years.
Over all time Vitality Care and Support Services has 5 reviews.
Vitality Care take care of my elderly father. The carers really do care and go over and above to treat him with dignity and kindness . Management Team are kind and very professional. They are excellent in keeping me informed and dealing with things quickly 24/7. They provide a wide range of services and are flexible to a clients needs. Dad has a small team of carers and has got to know and like them all. I really appreciate everything Vitality Care do for dad and don't know how I would cope without them.
Thank you for your feedback we are pleased you are happy with our services. Your dad is a true gentlemen and adored by all and it is a pleasure to support his needs and be of help to you when needed.
Everything is good, but morning calls sometimes very late, 10 am sometimes. It's a long time from 7 pm night call.
At times we do have calls which are late due to unforeseen circumstances, we always try our best to adhere to client call times most of the time, unfortunately sometimes this is not always possible. We will use your feedback constructively. Thank you.
I have no hesitation in recommending Vitality Care Services to everybody. Without the dedication of the carers and management, I would not have been able to cope by myself. The carers were always on time, they treated my Mother as they would treat their own Mothers. The carers were obviously well trained and all were very professional and friendly at the same time. If anything needed to be changed I was always informed in a timely manner and given the reason for the change. My Mother looked forward to the four daily carers visits as they made her laugh and they gave me the opportunity to spend some time doing other things for a short time. It would be unfair to single individuals out as everybody I came in contact with including carers, office staff and management were all dedicated to their profession.
Just want to say it was a real pleasure to provide our services to you and for your mother, thank you from all at Vitality Care for taking the time out to leave us a review.
Very happy with most of the carers. Their work is mostly good and I enjoy having a chat with them.
Thank you and we are very pleased to have received your honest reviews.
Very helpful company with friendly and caring staff. Will be happy to use them again as required.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 August 2020- Caring Good
- Effective Good
- Responsive Requires improvement
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Vitality Care and Support Services.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Vitality Care and Support Services.
Meet the Team (3)
Hello,
I am the director of Vitality Care and Support Services, we support people to stay at home for as long as possible, and my job is to ensure our care team are equipped with the necessary tools to complete their roles effectively. We are a team of care professionals who are passionate about caring for others we all have a wealth of knowledge within the care sector. My background is I have worked within a Supported living setting for many years before Vitality Care, I have BSL level 2, Diploma level 3 in Health and Social Care and Leadership and Management level 5 .
Hello,
I work for Vitality Care and support services I am the registered Manger.
Hi, I'm Steph, I am the Office Administrator at Vitality Care and Support Services. I cover a range of different roles. I am in front of the house so all staff/client enquiries and queries come to me and I direct you appropriately. One of my main roles within the organisation is to coordinate rotas on a bi-weekly basis, ensuring all calls are covered in a way that benefits both client and carer and to ensure logistically everyone's needs are being met.
I also take care of all staff timesheets every week ensuring that they are calculated and processed promptly for the finance department.
Other things I do include checking over new staff applications ensuring we have all relevant documentation, sending off references, inductions etc sending off DBS Checks. Updating online systems with new care packages, cancellations and extra calls, promptly answering the phone and dealing with a range of professionals.
Frequently Asked Questions about Vitality Care and Support Services
How many Carers does Vitality Care and Support Services employ?
Vitality Care and Support Services employs 20 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Vitality Care and Support Services to verify any information. View our terms and conditions. Vitality Care and Support Services has an Enhanced Service - more info.