Vitality Care and Support Services, 51 Anchor Road, Aldridge, Walsall, West Midlands WS9 8PT

Care Provided by Vitality Care and Support Services

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	£26 - £28

Contact Vitality Care and Support Services to get a personalised quote:

Our fees are based on Care needs and assessment, discounts are available depending on each individual Care requirement and Care Plan durations.

The price(s) shown are provided by the agency. Contact Vitality Care and Support Services for full pricing details and T&Cs.

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Owner

Vitality Care and Support Services
Private Owned

Person in charge

Nadene Davis (Registered Provider)

Vitality Care and Support Services Reviews (7)

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9.0

Vitality Care and Support Services has a Review Score of 9.0 (8.958) out of 10, based on 4 reviews in the last 2 years.
Over all time Vitality Care and Support Services has 7 reviews.

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Showing 7 reviews matching selected criteria

Review from T R (Daughter of Client) published on 29 June 2026 Submitted via Website•

Overall Experience

Our request was for short term care for our mother. Vitality Care and Support Services dealt with our request with pace and was able to put it in place straight away.
All due diligence was completed very professionally and we were clear on the support that would be provided.

The Carers were punctual, polite and supported our mother extremely well.

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↩Reply from Nadene Davis, Manager at Vitality Care and Support Services

Thankyou -We were happy to support, your kind comments really mean a lot to all our team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Charlene F (Client / Service User) published on 18 June 2026 Submitted via Postal Card•

Overall Experience

I'm happy with the care and support I'm getting from the carers at Vitality Care.

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↩Reply from Nadene Davis, Manager at Vitality Care and Support Services

Thank you for your review, It is a real pleasure to support you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Tracy E (Daughter of Client) published on 15 October 2025 Submitted via Website•

Overall Experience

Vitality Care take care of my elderly father. The carers really do care and go over and above to treat him with dignity and kindness . Management Team are kind and very professional. They are excellent in keeping me informed and dealing with things quickly 24/7. They provide a wide range of services and are flexible to a clients needs. Dad has a small team of carers and has got to know and like them all. I really appreciate everything Vitality Care do for dad and don't know how I would cope without them.

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↩Reply from Nadene Davis, Director of Care at Vitality Care and Support Services

Thank you for your feedback we are pleased you are happy with our services. Your dad is a true gentlemen and adored by all and it is a pleasure to support his needs and be of help to you when needed.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M P (Friend of Client) published on 14 November 2024 Submitted via Postal Card•

Overall Experience

Everything is good, but morning calls sometimes very late, 10 am sometimes. It's a long time from 7 pm night call.

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↩Reply from Nadene Davis, Director of Care at Vitality Care and Support Services

At times we do have calls which are late due to unforeseen circumstances, we always try our best to adhere to client call times most of the time, unfortunately sometimes this is not always possible. We will use your feedback constructively. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ian C (Son of Client) published on 20 March 2024 Submitted via Website•

Overall Experience

I have no hesitation in recommending Vitality Care Services to everybody. Without the dedication of the carers and management, I would not have been able to cope by myself. The carers were always on time, they treated my Mother as they would treat their own Mothers. The carers were obviously well trained and all were very professional and friendly at the same time. If anything needed to be changed I was always informed in a timely manner and given the reason for the change. My Mother looked forward to the four daily carers visits as they made her laugh and they gave me the opportunity to spend some time doing other things for a short time. It would be unfair to single individuals out as everybody I came in contact with including carers, office staff and management were all dedicated to their profession.

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↩Reply from Nadene Davis, Director of Care at Vitality Care and Support Services

Just want to say it was a real pleasure to provide our services to you and for your mother, thank you from all at Vitality Care for taking the time out to leave us a review.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M P (Client / Service User) published on 11 December 2023 Submitted via Postal Card•

Overall Experience

Very happy with most of the carers. Their work is mostly good and I enjoy having a chat with them.

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↩Reply from Nadene Davis, Director of Care at Vitality Care and Support Services

Thank you and we are very pleased to have received your honest reviews.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Carol A (Daughter of Client) published on 5 July 2018 Submitted via Review Postal Card•

Overall Experience

Very helpful company with friendly and caring staff. Will be happy to use them again as required.

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Staff

Care / Support

Management

Treated with Dignity

Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 August 2020

Overall
Requires improvement

CaringGood
EffectiveGood
ResponsiveRequires improvement
SafeRequires improvement
Well-ledRequires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Accreditations

There are no accreditations posted yet for Vitality Care and Support Services.

Meet the Team (3)

Nadene DavisJob Title DirectorJoined 2013

Hello,

I am the director of Vitality Care and Support Services, we support people to stay at home for as long as possible, and my job is to ensure our care team are equipped with the necessary tools to complete their roles effectively. We are a team of care professionals who are passionate about caring for others we all have a wealth of knowledge within the care sector. My background is I have worked within a Supported living setting for many years before Vitality Care, I have BSL level 2, Diploma level 3 in Health and Social Care and Leadership and Management level 5 . Read less

Dornette BowlandJob Title Registered ManagerJoined 2013

Hello,

I work for Vitality Care and support services I am the registered Manger.

Stephanie DavisJob Title Office AdministratorJoined 2020

Hi, I'm Steph, I am the Office Administrator at Vitality Care and Support Services. I cover a range of different roles. I am in front of the house so all staff/client enquiries and queries come to me and I direct you appropriately. One of my main roles within the organisation is to coordinate rotas on a bi-weekly basis, ensuring all calls are covered in a way that benefits both client and carer and to ensure logistically everyone's needs are being met.

I also take care of all staff timesheets every week ensuring that they are calculated and processed promptly for the finance department.

Other things I do include checking over new staff applications ensuring we have all relevant documentation, sending off references, inductions etc sending off DBS Checks. Updating online systems with new care packages, cancellations and extra calls, promptly answering the phone and dealing with a range of professionals. Read less

Frequently Asked Questions about Vitality Care and Support Services

How many Carers does Vitality Care and Support Services employ?

Vitality Care and Support Services employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Vitality Care and Support Services to verify any information. View our terms and conditions. Vitality Care and Support Services has an Enhanced Service -what an Enhanced Service includes.

Vitality Care and Support Services

Care Provided by Vitality Care and Support Services

Types of Home Care

Minimum Visit Duration (Visiting Care)

Contract Durations

Age Ranges

Personal Care Services

Household Services

Other Care Provided

Funding & Fees

Daily Charges per Person

Funding Types Accepted

Good to Know

Owner

Person in charge

Vitality Care and Support Services Reviews (7)

Regulatory Rating

Care Quality Commission (CQC) Rating

Inspection ratings

News (0)

Awards / Recognitions (0)

Accreditations

Meet the Team (3)

Frequently Asked Questions about Vitality Care and Support Services

How many Carers does Vitality Care and Support Services employ?