BS24 Surrey

41 Frimley High Street, Frimley, Camberley GU16 7HJ
Review Us
8.5 2 Reviews
  • BS24 Surrey, Camberley
Working in Kent, Wokingham, Woking, across Frimley, Camberley, Aldershot, Bracknell, Sunninghill, Ascot, Hindhead.

Providing live in care.
Preparing meals (cooking).
General housekeeping – such as cleaning and doing laundry.
Bathing and personal care.
Administering and overseeing medication (helping with medication).
Dressing.
Doing your shopping.
Using the toilet.
Brushing your hair.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Respite Care
  • Nursing/Nurse Led Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Good to Know

Group/Owner

Person in charge

  • Rachael Mburu (Manager)

BS24 Surrey Reviews (2)

8.5

BS24 Surrey has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time BS24 Surrey has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
2
2
2
0

Review from S N (Son of Client) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

BS24 is one of the best care agencies we've ever worked with. My father is currently under their care, and he couldn't be happier. The carers are professional, compassionate, and attentive to his needs, making him feel respected and valued. They go above and beyond to provide exceptional service, giving
us peace of mind knowing he's in great hands. The communication with the agency has been excellent, and they are always responsive and accommodating. I highly recommend BS24 to anyone seeking quality care for their loved ones.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Faith K (Niece of Client) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The best carers I have met. Gave us the very best care, in caring for an elderly person with special needs. Communication is top-notch, person-centred care at its best. Meal planning and preparation was the best for our nan.
Thanks a lot team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for BS24 Surrey is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for BS24 Surrey is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for BS24 Surrey is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about BS24 Surrey

What Type of Services does BS24 Surrey offer?

BS24 Surrey offers Home Care & Nursing Care.

How many Carers does BS24 Surrey employ?

BS24 Surrey employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact BS24 Surrey to verify any information. View our terms and conditions. BS24 Surrey has an Enhanced Service - more info.