Bluebird Care Hammersmith & Fulham

Suite 404 Cumberland House, 80 Scrubs Lane, London NW10 6RF
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8.8 3 Reviews
  • Bluebird Care Hammersmith & Fulham, London
Bluebird Care Hammersmith & Fulham aim to deliver a home care service that they would be happy for their families and loved ones to receive and aim to support customers to maintain their independence and lifestyle by providing the highest quality of home care. They offer a personal and professional home care and support service.

They specialise in working with customers and their families that require social care in their own homes. They offer a unique service of tailored care visits from check-in visits to full live-in support.

Home Care and Support includes; Live-In Care, Respite Care and Domiciliary Care from as little as 45-minute visits.

Specialist Care includes; Learning Disabilities Support, Alzheimer's Disease Care, Physical Disabilities Care, End of Life Care, Autism and Reablement Services.
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Care Provided by Bluebird Care Hammersmith & Fulham

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £29

Please contact us for a personal quote.

These prices are only a guideline, please contact Bluebird Care Hammersmith & Fulham to find out the exact price for your requirements.

Contact Bluebird Care Hammersmith & Fulham to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Bluebird Care Hammersmith & Fulham to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Zoe Gencheva (Registered Care Manager)

Bluebird Care Hammersmith & Fulham Reviews (3)

8.8

Bluebird Care Hammersmith & Fulham has a Review Score of 8.8 (8.778) out of 10, based on 3 reviews in the last 2 years.
Over all time Bluebird Care Hammersmith & Fulham has 3 reviews.

Overall Experience
  • 2
  • 1
  • 0
  • 0
  • 0
Date Published
  • 3
  • 3
  • 3
  • 3
  • 0
Reviewer Connection to Bluebird Care Hammersmith & Fulham
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from M Z (Mother of Client) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been clients for 8 years. We are provided with very competent carers who have received all the correct training to care for my seriously disabled son. We have good communication with the staff in office and with management and they are dedicated to sorting out any problems we face. We are very
happy with the quality of care and we have peace of mind and are very satisfied with this company.
Reply from Debi O'Brien, Marketing Coordinator at Bluebird Care Hammersmith & FulhamThank you so much for your feedback. It is always so lovely to know that we are achieving our business goals of delivering high-quality care to our customers, bringing peace of mind and support where it is needed. Your review is appreciated and we hope to have you as a customer for many more years to come.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Francis F (Client) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has brightened up my retirement in the nicest possible way. I am happy with the care and support from my carer.
Reply from Zoe Gencheva, Registered Manager at Bluebird Care Hammersmith & FulhamThank you Francis for the kind words. We always aim to to provide the best possible care to our customers and we are happy that we managed to brighten your retirement and hope to continue doing so.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G R (Father of Client) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My overall experience Bluebird Care Hammersmith and Fulham is very good care agency and I am as father of client very happy with them in so many service areas.
Reply from Debi O'Brien, Marketing Coordinator at Bluebird Care Hammersmith & FulhamThank you so much for your review and kind words - we are so happy that you have found our care of a good standard as that is our goal with every customer. Thank you for sharing your appreciation
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.8 (8.778)

Overview of Review Score

The Review Score of 8.8 (8.778) out of 10 for Bluebird Care Hammersmith & Fulham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.778 for Bluebird Care Hammersmith & Fulham is calculated as follows: ( (14 Excellents x 5) + (4 Goods x 4) ) ÷ 18 Ratings = 4.778
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Hammersmith & Fulham is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (5)

Soheila

Soheila Amin

Job Title: Director Joined: 2013

Bluebird Care Hammersmith and Fulham is owned and managed by Director Miss Soheila Amin. Soheila has a strong academic and professional background in project management of both UK and international projects in the pharmaceutical industry.


She has always been involved in a number of community and volunteering projects, and her passion for working within the local community has meant that Soheila has a head for business and a heart for care.


Soheila believes care needs to be customer-centred, to enhance and improve their independence and standard of living at home. Bluebird Care is a choice for customers in the Borough of Hammersmith & Fulham who are looking for a professional and honest approach to providing care to people in the community.


She looks forward to receiving your call and working with you or your loved ones to remain safe and independent at home.

Zoe

Zoe Gencheva

Job Title: Registered Manager/Specialist & Clinical Training Officer Joined: 2017

Health, Social Care and Mental Health graduate, Zoe, has been working in the Healthcare sector for over 10 years. Has developed interpersonal and customer service skills through her employment experience and has acquired excellent communication abilities through a college education. Extensive experience with Autism, LD, Clinical and Complex needs, Mental Health, and the Elderly and acquired in-depth experience with compliance, safeguarding and investigating incidents and accidents.


Zoe has been working with Bluebird Care since Jan 2017, starting as a care coordinator and has further progressed in her career journey.


In June 2019, Zoe was appointed as Bluebird Care Hammersmith & Fulham's new Clinical & Specialist Training Officer. Followed by taking over the Registered Manager role in 2021.

Sauda

Sauda Dawaro

Job Title: Service Delivery officer Joined: 2021

For over 10 years, that is how long I have been working in care.


With a biomedical science degree in my bag, I, however, wanted a job that could give me a sense of gratification, and that is when I decided to take a different path into healthcare.


From my humble beginnings as a carer and working my way up to now being a proud Service Delivery Officer, it has been a turbulent journey with constant challenges, but I wouldn’t trade it for anything. Here at Bluebird Care H&F, the main focus has always been to ensure our customers and employees get the maximum support, and I am happy to say that even the pandemic has not changed this momentum.

Naeema

Naeema Joaque

Job Title: Field Care Supervisor Joined: 2025

Naeema Joaque - Field Care Supervisor
Naeema is our Field Care Supervisor, having joined the team in November 2025. She has over 10 years of experience in the healthcare sector and has enjoyed working in a variety of roles, including Domiciliary Carer, Live-in Carer, and Care Training Practitioner.

Umair

Umair Basharat

Job Title: Finance Administrator Joined: 2024

My journey in the world of finance started around 2018. I am experienced in financial accounting and have acquired the knowledge through AAT and an MBA.


Being a Finance Administrator at Bluebird Care Hammersmith & Fulham since May 2024, I have been assisting my team to provide the utmost care for Bluebird Care Hammersmith & Fulham customers by managing finance and payroll.

Frequently Asked Questions about Bluebird Care Hammersmith & Fulham

What Type of Services does Bluebird Care Hammersmith & Fulham offer?

Bluebird Care Hammersmith & Fulham offers Home Care.

How many Carers does Bluebird Care Hammersmith & Fulham employ?

Bluebird Care Hammersmith & Fulham employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Hammersmith & Fulham to verify any information. View our terms and conditions. Bluebird Care Hammersmith & Fulham has an Enhanced Service - more info.