Over all time The Caring Company Rutland Ltd Oakham has 2 reviews.
Overall Experience
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Reviewer Connection to The Caring Company Rutland Ltd Oakham
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Total of 2, showing 1-2
Review from Michelle G (Daughter of Client) published on 15 March 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
My family and I would like to thank the manager and her team who took care of our dad during the last 3 1/2 years of his life. Our dad already had complex medical needs by the time the Caring Company started caring for him. Our dad's care was complicated as he also developed dementia in his last 2 years
and his wife was unable to care for him. The manager and the Caring Company went above and beyond to care for our dad. Our family is spread across the UK meaning that our dad did not have daily familial support on hand, but the manager and her team became that support for him. They treated him with compassion and understanding, personalising their time with our dad, so he felt comfortable and safe in his own home. There are so many instances that the manager and her team made sure that Dad's changing needs were accommodated, even at very short notice. Nothing was too much trouble for the manager and her team. We have no hesitation in recommending the manager and her team at The Caring Company.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Clare P (Daughter of Client) published on 8 March 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
This company went above and beyond in their care for my mother, in her last weeks. From the initial meeting to the last day of their support, every single individual was empathetic, professional and dedicated to ensuring Mum was treated with dignity, respect and compassion. She was always the centre
of all conversation, whether chatty or professional and she really appreciated the genuine warmth shown. We had very difficult days which included failed air mattresses which the team took in their stride with positivity and good humour, despite the enormous physical and tactical difficulties it presented and we appreciated the team more than we could possibly convey. We cannot recommend this company highly enough, and would strongly urge anyone to call the manager if you are looking for an excellent dependable care team to support you during the most vulnerable of times. And if anyone is considering a role as a carer, I would strongly recommend this as the team to join, learn from the best.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
9 Nov 2019
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
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Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about The Caring Company Rutland Ltd Oakham
What Type of Services does The Caring Company Rutland Ltd Oakham offer?
The Caring Company Rutland Ltd Oakham offers Home Care.
How many Carers does The Caring Company Rutland Ltd Oakham employ?
The Caring Company Rutland Ltd Oakham employs 19 carers.
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