NR Care gives people the care and support they need to live independently in their own home for longer.
Caring staff offer those requiring help at home, dignity and respect while working hard to meet their client's individual needs.
Home care services include personal care, help getting dressed and in and out of bed, assistance to get to appointments and social trips, meal preparation, housework and companionship.
Care Provided by NR Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
Minimum Visit Duration (Visiting Care)
- 90 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £27
- Weekly Live-in Care Fees: £1,298 - £1,800
Bank holiday rates apply for the 8 bank holidays
Contact NR Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- NR Care Ltd
- Private Owned
Person in charge
- Ian Callam (Registered Manager)
NR Care Reviews (9)
NR Care has a Review Score of 8.5 (8.5) out of 10, based on 2 reviews in the last 2 years.
Over all time NR Care has 9 reviews.
This was the first time they'd offered a short-term contract like this, and we're so thankful they trialled it with us. It really made such a difference. Highly recommend!
Many thanks for your kind feedback. We are really pleased it was a successful break for you and Dad. We hope to hear from you in the future.
I am happy to endorse this staff member from NR Care as a great guy.
Thank you for your kind review, we were very pleased to be able to provide support to your Dad through a difficult time, and I'm glad that our staff member did so well at supporting your Dad to feel uplifted and at ease. We wish you, your Dad, and your family all the best for the future.
After extensive research and taking into account the relevance for our needs, we selected NR Care for the palliative care for our mother. The management team were first class throughout, making a point of making a full assessment during their initial visit and making impromptu visits to my mother and calling me as next of kin. Throughout the care staff however ranged from excellent (sensitive, kind and understanding) to indifferent (not respecting my mother's needs or home particularly well) If it wasn't for this one 'bad apple' I would have rated NR Care as excellent. The management team made sure they were at my mother's bedside while she passed away - amazing!
We appreciate your honest feedback and actions have been taken to address the individual in question. Knowing you and your siblings were not local it was our wish and duty to keep you informed along the way and to be with your mum in her final hours.
The carers we have now all display the most important quality needed-they care- conscientiously and genuinely. And on the few occasions when this has not appeared to be the case and the necessary rapport has not existed, appropriate action has been taken. The importance of following rules and procedures and keeping good records is recognised but in a sensible and non-bureaucratic way. A similar positive attitude is taken towards training. The success so far of NR Care in providing a full complement of good carers at a time when supply is so problematic is the result of and a tribute to their good management and forward planning.
Thank you for your candid feedback, we are pleased to hear that you are happy with the care provided by our staff and that we have been able to work together to positively resolve any difficulties or challenges that have occurred in a manner that you are happy with.
Everyone arrived on time and looked after mum very well.
If mum had not gone into a care home in December I would still be using NR care.
Whenever I rang to change anything or ask for more help they went out of their way to try to sort it promptly.
Many thanks for your kind words. We found it pleasure supporting you and your mum and we wish you well for the future.
Following a stroke and time in a rehabilitation hospital, I researched carers for my father to continue living at home. From the beginning, I found NR office and admin efficient, human and easily available. The carers are friendly, personal, on time and trustworthy. As his care need changed, so the carers adapted. Helping my father to be as independent as possible, while keeping his dignity has been the most important thing, and NR Care has achieved this. Grateful and appreciative. I would recommend them to anyone. Thank you.
Thank you for your kind words. It was a delight to look after your father and see him improve over his time with us. All the staff will miss visiting him, but you know where we are if ever he needs help.
The whole operation was excellent from the start to the sad end.
All of the team were so pleased we could help you in the final stages of your wife’s illness.
The carers understand my wife's condition and her needs. They are very attentive.
Many thanks for your kind words. We are pleased that we have been able to support your wife with a regular carer who understands her needs
NR Care's live-in carer provides respectful pro-active support to the client and supporting family. Nothing is too much trouble. Our main concern is that the carer has to be encouraged to take reasonable breaks for their own good. Our experience of the support we are getting is excellent.
Many thanks for your kind and positive words. We are pleased that our team are receiving such positive feedback and we will of course pass this back to the member in question.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 May 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for NR Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for NR Care.
Meet the Team (3)
Nathan started in the care sector in 2009 following a change in career pathway. Having worked alongside Rebekah at a previous company they decided to take the plunge and start up NR Care (NR from the names of the owners and the community postcodes we service). Nathan primarily deals with the financial operations of the business.
Rebekah has nearly 20 years of experience within a domiciliary care setting, covering all aspects of care work, business management, recruitment, administration, care management and policies & procedures. Prior to starting up NR Care LTD in 2012, Rebekah Bedingfield set up Clark James Healthcare and worked for Pulse Community Healthcare, Careforce and the majority of her career with Care UK.
Qualifications and work experience of Responsible Individual: QCF Level 5 Diploma in Leadership for Health & Social Care. She has completed the following training courses: Appraisal, Risk Assessment, Adult Safeguarding foundation, Adult Safeguarding – Management Responsibilities, Personal Development, Conflict Management, Medication Management, Recruitment & Selection, Moving & Handling, IOSH, Health & Safety including Fire, Direct Payments and general awareness course, Dementia and Employee Investigation.
I have worked within social care settings since 2001, initially as a Support Worker working with Adults with learning disabilities and autism, In 2007 I moved into management roles and have been a Registered Manager since 2017. I have achieved QCF level 5 Health and Social Care qualification.
I have worked in a range of settings including Supported Living, Residential and Home Care with clients with a range of needs including learning disabilities, autism, mental health and wellbeing needs, physical disabilities, older people, dementia and memory needs, acquired brain injury, complex and multiple diagnoses, communication issues and behaviours that may be considered challenging.
I have undertaken extensive Continuous Professional Development throughout my career and areas of specific interest include Positive Behaviour Support, Mental Health First Aid, Safeguarding, quality assurance and compliance. I actively participate in local and national health and social care networks and I and a Board Member of Norfolk and Suffolk Care Support Ltd.
In my spare time, I am an FA-qualified Football coach involved in coaching local youth teams.
Frequently Asked Questions about NR Care
How many Carers does NR Care employ?
NR Care employs 75 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact NR Care to verify any information. View our terms and conditions. NR Care has an Enhanced Service - more info.