Introducing the High Peak Carers Team. Families throughout High Peak trust the team for good reason:
A decade of local expertise
The team has supported neighbours in the High Peak community for over ten years.
Care tailored to each individual: During the first visit, the team has a relaxed conversation over a cup of tea to learn what matters most, such as favourite breakfast, preferred radio station, daily routines, and personal comforts.
Specialists who...
Introducing the High Peak Carers Team. Families throughout High Peak trust the team for good reason:
A decade of local expertise
The team has supported neighbours in the High Peak community for over ten years.
Care tailored to each individual: During the first visit, the team has a relaxed conversation over a cup of tea to learn what matters most, such as favourite breakfast, preferred radio station, daily routines, and personal comforts.
Specialists who provide genuine warmth: Whether companionship, dementia support, or complex clinical care is needed, carers are chosen for both professional skill and genuine connection. The team remembers birthdays, preferences, and important details.
Feedback that drives improvement: If something is not right, adjustments are made the same day.
A glimpse of what tomorrow can feel like:
Time | What happens | How it feels
08:00 | Carer arrives on time, greets by name, and puts the kettle on | “The day begins with a friendly face.”
08:05 | Support with washing and dressing at a comfortable pace | “Dignity is protected.”
08:15 | Preparation of preferred breakfast (marmalade on toast still a favourite?) | “They truly understand me.”
08:25 | Medication check and updates recorded for the nurse | “Everything is safely overseen.”
08:30 | Conversation about last night’s football or a shared crossword | “Care is connection, not just tasks.”
Care Provided by High Peak Carers
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact High Peak Carers to get a personalised quote:
Hi there, I’m Alex, the Registered Manager at High Peak Carers and I want to introduce my team.
Why families like yours choose us:
1. A decade of local know-how
We’ve supported neighbours across High Peak for more than ten years.
2. Care built around you
On our first visit we sit down over a cuppa, ask what matters most to you (favourite breakfast? beloved radio station?)
3. Specialists with a human touch
Whether it’s gentle companionship, dementia support, or complex clinical tasks, every carer on your rota is hand-picked for both skill and genuine warmth. We’re the people who remember your birthday.
4. Feedback we actually act on
When something isn’t perfect, we fix it that same day.
The price(s) shown are provided by the agency. Contact High Peak Carers for full pricing details and T&Cs.
Review from S F (Daughter of Client) published on 28 October 2026 Submitted via Postal Review Card•
Overall Experience
The carers were very caring and kind helpful and reliable. Michael was there if needed and we felt confident that everything was well looked after. Thank you for all your help.
The carers were very caring and kind helpful and reliable. Michael was there if needed and we felt confident that everything was well looked after. Thank you for all your help.
↩Reply from Alexandru Borbely, Registered manager at High Peak Carers
Thank you for taking time to review. I am glad our service responds to your fathers needs. We wish you all the best,
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from T T (Brother of Client) published on 26 October 2026 Submitted via Website•
Overall Experience
Even though told by local council that sister is in hospital they still took money out of her account for visits they didn't attend. When Derbyshire county Council gave them 2 weeks notice to end caring for my sister again they over charged and even for visits they didn't attend. Be very careful if...
Even though told by local council that sister is in hospital they still took money out of her account for visits they didn't attend. When Derbyshire county Council gave them 2 weeks notice to end caring for my sister again they over charged and even for visits they didn't attend. Be very careful if using direct debit with this company as they can vary how much to take out use bank transfer instead . He puts it down to the contract which again he never explained and my sister never signed. Be careful.
↩Reply from Alexandru Borbely, Registered manager at High Peak Carers
Hi there, we have never had the pleasure of meeting. We cared for your sister for a long time, and you got involved in her affairs very late. We had a very good relationship with your sister and for some reason, you decided to end the contract without checking the cancelation policy. We offered...
Hi there, we have never had the pleasure of meeting. We cared for your sister for a long time, and you got involved in her affairs very late. We had a very good relationship with your sister and for some reason, you decided to end the contract without checking the cancelation policy. We offered documents and invoices, and they confirmed we did everything correctly. No money has been taken unlawfully from your accounts. I can only apologise for not being able to make you understand that you are wrong. These are false accusations, and probably you should be more responsible about spreading them. I can see you are on a personal quest, and I can only wish you good health.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Helen S (Friend of Client) published on 21 October 2026 Submitted via Website•
Overall Experience
High Peak carers have looked after my friends husband for many years. When my friend was taken ill unexpectedly in July the carers stepped in immediately with 24 hour care (night sits), for 3 days until I was able to arrange for emergency respite in a care home.
They were so helpful and...
High Peak carers have looked after my friends husband for many years. When my friend was taken ill unexpectedly in July the carers stepped in immediately with 24 hour care (night sits), for 3 days until I was able to arrange for emergency respite in a care home.
They were so helpful and understanding, which gave me less to worry about.
↩Reply from Alexandru Borbely, Registered manager at High Peak Carers
Hi Helen, Thank you for your kind words. Your support to the family (and us) was crucial during that time and not only. We wish to have more people like you, generous and kind. Wishing you all the best, Alex B
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Liz F (Daughter of Client) published on 5 October 2026 Submitted via Website•
Overall Experience
My mother suffered poor health for many years and used High Peak Carers as a private service user initially then as a package of care arranged with Adult Social Care We got to know the staff very well and could not have managed her complex end of life care needs without them
It was her wish to...
My mother suffered poor health for many years and used High Peak Carers as a private service user initially then as a package of care arranged with Adult Social Care We got to know the staff very well and could not have managed her complex end of life care needs without them It was her wish to remain at home and High Peak carers supported us with this until the very end. Staff were very kind and compassionate
We cannot thank you enough as a family and are hugely grateful
↩Reply from Alexandru Borbely, Registered manager at High Peak Carers
Thank you for taking the time to share this. Your mother's wish to stay at home was always at the heart of her care, and our team was honoured to walk alongside your family through such an important time. Your words mean more than you know to the carers who supported her. We send our heartfelt thanks and warmest wishes to you all.
High Peak Carers
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 June 2019
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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Frequently Asked Questions about High Peak Carers
How many Carers does High Peak Carers employ?
High Peak Carers employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact High Peak Carers to verify any information. View our terms and conditions. High Peak Carers has an Enhanced Service -what an Enhanced Service includes.
