Care4u

Care4u, Aidan House, Room 411, Sunderland Road, Gateshead NE8 3HU
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8.0 10 Reviews
  • Care4u, Gateshead
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £18.50

These prices are only a guideline, please contact Care4u to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Care4u

Person in charge

  • Karen Wilson (Owner / Manager)
Are you the Owner/Manager of Care4u? View your Advertising Options

Care4u Reviews (10)

8.0

Care4u has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Care4u has 10 reviews.

Overall Experience

  • 9
  • 1
  • 0
  • 0
  • 0

Date Published

10
1
1
1
9

Review from L R (Granddaughter of Client) published on 7 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care4u have been wonderful with our grandma. From the very first phone call to enquire, right up until care was no longer needed, they treated grandma and the rest of the family with kindness and respect. The carers, have been fantastic and helped grandma maintain as much independence as possible while
also helping with the things she can no longer do. Management in the office are friendly and approachable and genuinely care about their clients and staff. I highly recommend Care4u to anyone who is in need of extra support.

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Treated with Dignity

Value for Money

Review from S B (Wife of Client) published on 15 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say that I am so pleased to have chosen Care4u to care for my husband who has Alzheimer’s and no mobility. The manager and all the staff are so helpful and friendly and have been a great help in guiding me to look after my husband. I know I can depend on them at all times. Would certainly
recommend them. They treat my husband with respect and dignity.

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Review from Hilary R (Daughter of Client) published on 20 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care4u have been in situ for four months so I feel I am now in a position to write this review. All members of the team present in a professional manner at all times. They treat Mum with kindness and their principles and standards are excellent. All visits are recorded efficiently and proactively ring/email
me within minutes if they highlight any concerns which is a great comfort as I live out of the area. Two-way communication is excellent. Care4u was chosen as they could guarantee no more than four carers would be assigned to Mum at any one time, with one carer visiting routinely over five days. This continuity was vital as Mum suffers from Dementia, is an elderly, frail lady with a complex medical history and medicine regime and any decline or concerns are reported immediately. Initially Mum was very reluctant to allow carers into her daily life (four visits daily) but now admits she would not be able to live in sheltered housing without their input, and now looks forward to their visits and daily chats.

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Review from Sheila J (Client) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After being ill I had a live-in carer for a time but as I got better I only needed a little help and these carers now help me live an independent life and allow me to stay in my own home, they are reliable and friendly. If I’m having good or bad days they are always there. I look forward to them coming
through the door.

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Review from Catherine G (Granddaughter of Client) published on 23 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandma suffers from Alzheimer’s and psychosis so can be extremely difficult to care for at times but the agency has been brilliant at dealing with her needs and understanding of her day to day concerns. They are always in close contact with ourselves and have been very reliable during the coronavirus
pandemic. They have gone above what was necessary in such a difficult time when shielding has been in full force. Thank you!

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Review from Bahal Singh D (Client) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With my age and condition, it is not possible to write in words - walking to work in deep snow only angels can do. I would recommend them to H M the Queen for the honour which they surely deserve.

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Review from Gillian F (Client) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful and caring carers going up and beyond standard service. Would recommend to anybody.

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Review from Pauline R (Daughter of Client) published on 25 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the family are very happy with the level of care that is given to my mother. Each carer that comes to look after my mam is very responsive to her needs.

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Review from Joan M (Daughter-in-law of Client) published on 25 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team are excellent and we're so pleased to have chosen them to care for my mother-in-law. They are reliable and of course, very caring, very patient and they treat my mother-in-law with respect. She is very comfortable with the care and company they provide. We have a diary to help
family members know what is going on a day-to-day basis and the manager helps us communicate with her by using this diary as well as her own file notes. She is flexible and is a huge support to all of us.

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Review from John W (Client) published on 17 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not wish or imagine a better service provider, really can't speak highly enough about this company. The owner of the company actually provides some of the care herself, also her carers are second to none.

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Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Care4u is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Care4u is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care4u is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Care4u

What Type of Services does Care4u offer?

Care4u offers Home Care.

How many Carers does Care4u employ?

Care4u employs 9 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care4u to verify any information. View our terms and conditions. Care4u has an Basic Service - more info.