Helping Hands Home Care (Wokingham)

64 Peach Street, Wokingham RG40 1XH
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9.7 7 Reviews
  • Helping Hands Home Care (Wokingham), Wokingham
Helping Hands Home Care (Wokingham) provides a home care service to people living in the Wokingham area of Berkshire.

A team of dedicated and skilled care staff, provide varying levels of care that can be tailored to each individual's needs.

Clients receive flexible care that can be adapted to personal requirements when it comes to food preparation, hobbies and shopping trips and days out.

In addition to day visits, Helping Hands Home Care can offer a full live-in care service depending on the amount of care required.
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Care Provided by Helping Hands Home Care (Wokingham)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £36.05
  • Weekly Live-in Care Fees: from £1895

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Wokingham) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Helping Hands Home Care (Wokingham) Reviews (7)

9.7

Helping Hands Home Care (Wokingham) has a Review Score of 9.7 (9.676) out of 10, based on 7 reviews in the last 2 years.
Over all time Helping Hands Home Care (Wokingham) has 7 reviews.

Overall Experience
  • 7
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Date Published
  • 7
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Reviewer Connection to Helping Hands Home Care (Wokingham)
  • 3
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  • 1
Total of 7, showing 1-7
Review from Martin M (Client) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been receiving home care for more than two years and have received nothing but what I can call first class service. My needs have increased to daily in the course of this year and I have been provided with a variety of helpers, all of whom have been absolute first class. What is important I find
is to recognise that the organisation is 100% client focused and is open to dialogue, alterations in schedules and will do everything possible to ensure that the first class attention continues whatever the circumstances. I have nothing but the highest praise for the organisation and its helpers.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wokingham)
Martin,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to know you have received nothing less than a first class service from first class carers…read more
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Review from Clive T (Client) published on 4 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands Wokingham provided essential care after my stay in hospital. My carer provided cleaning, shopping services and would take me to the pharmacy for medications when required. She continued to support me after my recovery from illness and is still provding good company and friendship. I can
without reservations highly recommend Helping Hands.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wokingham)
Clive,
Thank you for taking the time to leave us a review, we really are very grateful.
It is great to hear that Helping Hands provided essential care after your hospital stay, continued to…read more
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Review from K R (Daughter of Client) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers who have visited my Mother have established a strong bond forged from when they cared for my Father. They have been most supportive, sympathetic and compassionate in a very difficult period for our family and we remain very grateful for all their assistance.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wokingham)
Thank you for taking the time to leave us a review, we really are very grateful.
We are pleased to hear that the carers who cared for your Father have have established a strong bond with your Mother…read more
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Review from Martin J (Son of Client) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands Wokingham have been very supportive of my Mother who is 95yrs and in early stages of dementia


All the carers have been excellent and very empathetic to my Mother's needs.


We have been trying to find the right level/mixture of support to give both practical help with meals and also

to work around her changing requirements regarding external social interactions...and hence altered requests for support.


As a result our requirements from HH have changed many times over the last 3 months and we have been very impressed with the flexibility HH have provided.


Highly Recommended

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wokingham)
Good Afternoon Martin,
Thank you for thank you for taking the time to leave us a review, we really are very grateful.
We are happy to hear that Helping Hands Wokingham have been very supportive of…read more
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  • Treated with Dignity
  • Value for Money
Review from Jennifer E (Wife of Client) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found Helping Hands were able to give my husband excellent care . The family encouraged me to arrange a twenty four hour break from caring which was successful as my husband knew the carers , then a two day break went well so l was happy to spend five days abroad without any worries. So l feel very
relaxed after three little holidays!
A carer was with my husband all the time looking after him, cooking his meals, taking him to see others, selecting activities that he was interested in as well as giving the physical care that he needs. I couldn't believe how easy it was to make the arrangements . The two carers were wonderful and so kind.
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Review from I S (Son of Client) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Two particular staff members looked after my Father and my Mother in law when my wife and I were away for 5 days. They came in for 1 hour every day and made sure they were both OK.


We were very pleased with the friendly helpful members of the team and have booked them again for when we are away

later in the year. This gives us peace of mind knowing they will be well looked after in our absence.
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Review from Nicolas M (Son of Client) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands have been support my Dad (and me!!!) since May 2025.. Initially the support was for one day a week with the carer, she is fantastic!! Not long after, my Dad was having a knee replacement and needed some extra support. They was able to arrange this very quickly. I have been amazed with
the flexibility and ability to make short notice changes. I also have to mention a member of staff in the office, always replies to emails quickly and helped out when I had problems accessing the portal. Thank you all very much for what you have done.
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Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for Helping Hands Home Care (Wokingham) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.976 for Helping Hands Home Care (Wokingham) is calculated as follows: ( (41 Excellents x 5) + (1 Goods x 4) ) ÷ 42 Ratings = 4.976
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Wokingham) is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Mar 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Stuart

Stuart Mitchell

Job Title: Branch Care Manager

I assess client needs, create care plans, coordinate caregivers, and liaise with healthcare
professionals, families, and clients to ensure care meets guidelines.
I manage budgets, monitor service quality, maintain records, and train staff.
Driven by empathy, I aim to make a positive impact, promoting independence and
providing high-quality, person-centred care in a home environment.
Outside work, I cherish family time, socialising, and watching films

Frequently Asked Questions about Helping Hands Home Care (Wokingham)

What Type of Services does Helping Hands Home Care (Wokingham) offer?

Helping Hands Home Care (Wokingham) offers Home Care.

How many Carers does Helping Hands Home Care (Wokingham) employ?

Helping Hands Home Care (Wokingham) employs 100 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Wokingham) to verify any information. View our terms and conditions. Helping Hands Home Care (Wokingham) has an Enhanced Service - more info.