Helping Hands Home Care (Wokingham)

64 Peach Street, Wokingham RG40 1XH
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8.0 1 Review
  • Helping Hands Home Care (Wokingham), Wokingham
Helping Hands Home Care (Wokingham) provides a home care service to people living in the Wokingham area of Berkshire.

A team of dedicated and skilled care staff, provide varying levels of care that can be tailored to each individual's needs.

Clients receive flexible care that can be adapted to personal requirements when it comes to food preparation, hobbies and shopping trips and days out.

In addition to day visits, Helping Hands Home Care can offer a full live-in care service depending on the amount of care required.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £36.05

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Wokingham) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Helping Hands Home Care (Wokingham) Reviews (1)

8.0

Helping Hands Home Care (Wokingham) has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Helping Hands Home Care (Wokingham) has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
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Date Published

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Review from Nicolas M (Son of Client) published on 8 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands have been support my Dad (and me!!!) since May 2025.. Initially the support was for one day a week with the carer, she is fantastic!! Not long after, my Dad was having a knee replacement and needed some extra support. They was able to arrange this very quickly. I have been amazed with
the flexibility and ability to make short notice changes. I also have to mention a member of staff in the office, always replies to emails quickly and helped out when I had problems accessing the portal. Thank you all very much for what you have done.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Helping Hands Home Care (Wokingham) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Helping Hands Home Care (Wokingham) is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Wokingham) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Mar 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (1)

Stuart

Stuart Mitchell

Job Title: Branch Care Manager

I assess client needs, create care plans, coordinate caregivers, and liaise with healthcare
professionals, families, and clients to ensure care meets guidelines.
I manage budgets, monitor service quality, maintain records, and train staff.
Driven by empathy, I aim to make a positive impact, promoting independence and
providing high-quality, person-centred care in a home environment.
Outside work, I cherish family time, socialising, and watching films

Frequently Asked Questions about Helping Hands Home Care (Wokingham)

What Type of Services does Helping Hands Home Care (Wokingham) offer?

Helping Hands Home Care (Wokingham) offers Home Care.

How many Carers does Helping Hands Home Care (Wokingham) employ?

Helping Hands Home Care (Wokingham) employs 100 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Wokingham) to verify any information. View our terms and conditions. Helping Hands Home Care (Wokingham) has an Enhanced Service - more info.