Helping Hands Home Care (Sutton Coldfield), 57 Birmingham Road, Sutton Coldfield, West Midlands B72 1QF

Care Provided by Helping Hands Home Care (Sutton Coldfield)

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Nursing / Nurse Led Care

PEG Feeding
Stoma Care
Catheter Care

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	From £34.55
Weekly Live-in Care	From £1,750

Contact Helping Hands Home Care (Sutton Coldfield) to get a personalised quote:

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

The price(s) shown are provided by the agency. Contact Helping Hands Home Care (Sutton Coldfield) for full pricing details and T&Cs.

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Group / Owner

Helping Hands Home Care
Private Owned

Person in charge

Emma Hurley-Rose (Branch Care Manager)

Helping Hands Home Care (Sutton Coldfield) Reviews (7)

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9.0

Helping Hands Home Care (Sutton Coldfield) has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Helping Hands Home Care (Sutton Coldfield) has 7 reviews.

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Showing 7 reviews matching selected criteria

Review from C H (Daughter of Client) published on 2 September 2026 Submitted via Website•

Overall Experience

What a wonderful introduction to Helping Hands and caring! The manager of the Sutton Coldfield branch has been to meet Mum, myself and my sister. She is such a warm person, so engaging, answering all our questions. She sent through all details and information as promised. We now look forward to mum being supported with her care needs.

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Sutton Coldfield)

Thank you for taking the time to leave us a review, we really do appreciate it.

It is wonderful to hear that the manager of our Sutton Coldfield branch made such a positive first impression. We are pleased that she took the time to meet with you, your sister and your mum, answered your... Read more

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Review from Julie M (Daughter of Client) published on 25 November 2025 Submitted via Website•

Overall Experience

I am very pleased with Helping Hands in all respects. The carers themselves are lovely & make my Mother happy. One in particular, Carmel goes over & above in many respects & she shows genuine affection for Mom. Nothing is too much trouble. When I call the office I am always dealt with with the utmost understanding, politeness & helpfulness.

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Sutton Coldfield)

Good afternoon Julie, Thank you so much for your wonderful feedback! We're delighted to hear that you are pleased with Helping Hands and that our carers have made such a positive difference for your mother.

It's fantastic to know Carmel has gone above and beyond and shown genuine affection-she'll... Read more

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Management

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Value for Money

Review from Teresa L (Daughter of Client) published on 28 November 2024 Submitted via Website•

Overall Experience

We had this company looking after my mom who has dementia and is bed-bound. The company was so supportive we can't express our gratitude towards the two amazing ladies who looked after mom. I would 100% recommend this company.

Thank you all for your support.

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Review from Arron J (Son of Client) published on 22 August 2024 Submitted via Website•

Overall Experience

Truly amazing staff and organisation!
My father has Alzheimer's and Dementia and requires frequent daily home care visits. There are also added complications but everything is dealt fantastically by three staff who truly are a credit to this company and themselves. Complications and curve balls were expertly handled by professional staff who genuinely care and aren't just going through the motions.
The biggest compliment I can give the staff involved with my father's case is that if I ever suffer a declining health situation I end up with care staff as professional and caring as the staff who deal with my father.

I cannot recommend this branch and its staff enough.

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Review from Jane M (Daughter of Client) published on 13 March 2023 Submitted via Postal Card•

Overall Experience

My mum is nearly 93 and has complex care needs, four times a day. She wants to stay in her own home and have caring, trustworthy, happy people around her. Who show excellent care and Helping Hands staff are perfect for the job. As a family our mum deserves the best and needs to be able to smile every day and for us to know she is in safe hands from morning until bedtime. I can highly recommend Helping Hands to anyone looking for care. Thank you.

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Review from Tom A (Husband of Client) published on 21 October 2022 Submitted via Postal Card•

Overall Experience

Very helpful and flexible people able to establish a strong bond with client very quickly.

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↩Reply from Clare Johns, Branch Care Manager at Helping Hands Home Care (Sutton Coldfield)

Thank you for taking the time to leave this great review! I'm thrilled to hear how happy you are with our service and that our carers have been able to establish such a strong bond. Always happy to help!

Best wishes.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Anthony R (Daughter of Client) published on 7 September 2022 Submitted via Postal Card•

Overall Experience

When your girls first came to look after my Mum we had the same girls and she got used to them, but just the last 10 days we have had lots of girls come to help with her and it's just not working. She makes it difficult for them and for me. The girls that comes to look after her on Wednesday and Friday, we cannot fault her. She is wonderful with Mum and she likes her.

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↩Reply from Clare Johns, Branch Care Manager at Helping Hands Home Care (Sutton Coldfield)

Hi Anthony,
Thank you so much for taking the time to leave us a review! I'm pleased to hear that your mum gets on with our carers and that she is happy with the care we provide. On some occasions, we aren't able to provide the same carer all the time, but if you'd like to discuss this further, then please don't hesitate to get in contact with me directly.

Best wishes.

Staff

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Management

Treated with Dignity

Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Accreditations

There are no accreditations posted yet for Helping Hands Home Care (Sutton Coldfield).

Meet the Team (1)

Emma Hurley-RoseJob Title Branch Care Manager

Hi I’m Emma. I joined Helping Hands in 2017 as a carer after 15 years in retail management.
In 2018, I was promoted and became part of the branch office team. In my seven years
with Helping Hands, they have given me the confidence, support and opportunity to self?develop and progress. Family is at the top of my list, and we make sure we go on day’s out

on country walks or trips to the coastline Read less

Frequently Asked Questions about Helping Hands Home Care (Sutton Coldfield)

How much does Helping Hands Home Care (Sutton Coldfield) cost?

The agency lists fees from £34.55 for hourly visiting care and from £1,750 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).

How many Carers does Helping Hands Home Care (Sutton Coldfield) employ?

Helping Hands Home Care (Sutton Coldfield) employs 100 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Sutton Coldfield) to verify any information. View our terms and conditions. Helping Hands Home Care (Sutton Coldfield) has an Enhanced Service -what an Enhanced Service includes.

Helping Hands Home Care (Sutton Coldfield)

Care Provided by Helping Hands Home Care (Sutton Coldfield)

Types of Home Care

Minimum Visit Duration (Visiting Care)

Contract Durations

Age Ranges

Personal Care Services

Household Services

Nursing / Nurse Led Care

Other Care Provided

Funding & Fees

Daily Charges per Person

Funding Types Accepted

Good to Know

Group / Owner

Person in charge

Helping Hands Home Care (Sutton Coldfield) Reviews (7)

Regulatory Rating

Care Quality Commission (CQC) Rating

News (0)

Awards / Recognitions (1)

Accreditations

Meet the Team (1)

Frequently Asked Questions about Helping Hands Home Care (Sutton Coldfield)

How much does Helping Hands Home Care (Sutton Coldfield) cost?

How many Carers does Helping Hands Home Care (Sutton Coldfield) employ?